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November 2023 by Vanessa Friedrich
My first time shopping at Carter's was a great experience! I loved the variety and quality of clothes for my baby. I also loved the sales since i typically buy at Target. I had exceptional customer service from Jasmin, who assisted me with learning about Baby of the Month contest; she was so sweet! I will definitely shop here again.
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May 2023 by Subhankar Das
Visited the Carter store located in the Westgate Shopping Mall and I must say that I was impressed with my experience. This store is divided into two sections that cater specifically to the needs of two different age groups, namely babies and young kids. Easy access from the nearby parking.
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September 2022 by Grace C.
Carters is on the outside perimeter of Westgate Shopping mall by the sporting goods store (can't remember the name). I had a few returns to do and the cashier was friendly and efficient. I browsed for a few minutes and everything was neatly set up and it didn't feel cluttered or cramped in there. The only reason for dropping a star was because parking can be kind of a pain since there are so many restaurants and stores and not enough parking. If I am in the area again and I have some time, I will definitely be going back.
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September 2022 by Luther Balzan
I used to come here often. Today I come shopping for others. Still good store, prices went high a little. But the wrold is the same.
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May 2022 by Nat Smirnova
I order on-line for pick up staff for my kids. I was waiting 12 days so my order will ready for pick up, when it finally was ready, I came 6.59 to the shop and it was close, I ask store associate to let me take my order, I pay for it already and spend 20 min. Driving to the store for this pick up, but they told me store is closed. I was really frustrated. It was take them 2 min. To give me my order, and 40 for me to drive to pick up it again.
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November 2021 by Robert T.
The girls that work there are so nice...i was leaning on a column waiting for my wife when one of the employees offered me and my daughter a chair to sit on....never have i been to a store where the employee goes out of her way to make my visit more comfortable...i believe her name was Valleria...Thank you...
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September 2021 by Violet Sabbatini
Went to make a payment in store with a check and they said they only accept cash payments, so frustrating.
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September 2021 by Violet S.
Went to Westgate Store to make a payment and they said they do not accept check payments in store.
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March 2021 by Danil Skachkov
We bought a lot of clothes for our daughter here. Pretty much everything was good.
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November 2020 by Glenda G.
I've had nothing but positive experiences at this Carters location. Staff is always friendly, clothes are always neatly organized, and I never have to wait long. I love that they have both Carters and Osh Kosh clothing for children- more selection to offer. With Covid now, there's a sign stating to wear masks at all times when shopping. And there are also markers on the floor when waiting near the register.
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November 2020 by Dave C
It was really fun shopping here. All the little baby/toddler clothes are fun to look at.We got a great deal with all the stuff we bought, and they have some sort of points program as well.
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September 2020 by Elizabeth B.
I went to this store two weeks ago they had really good deals found a lot of things for my kids, but one thing I did not like was that while I was trying to pay the lady that was helping me out was taking for ever to scan my things because she was talking to her coworker. I mean she could do that when they are not helping customers out. I was literally there for 5-10min until she scanned my items. They really need to work on that if they are going to talk might as well not call the next person to get ringed up.
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February 2020 by Niki P.
I stopped by to buy some clothes for my little one. The selection wasn't great but it wasn't messy so that was good. I went to pay for my items and waited in line behind one person. She was chatting with the girl at the register and it seemed to take a long time. They both acknowledged me but kept talking. Then finally the girl in line was done and it turns out she wasn't even a customer. She walked right over to the other register. Wtf?!!! I couldn't believe it. I will never come back here.
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December 2019 by Himani gupta
Love to do shopping here for my kid ?Good and helpful staff ?
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October 2019 by Shel Y.
If you have young children with you, you WILL be annoyed at checkout. Be ready to wait forever in line. It really is horrendous. You can see there are several low-star reviews about that. I'm here on a weekday, they have 4 employees, and only one is doing checkout. Ask them to open another register at that stand. Or just shop online and save yourself the trouble.Very disappointed in the customer service here. Also make sure the prices ring up correctly. The line takes forever because prices are incorrect (e.g., 50% off prices don't ring up correctly). And it takes a long time to correct.