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November 2023 by Thuan Bui
Sam is an amazing person. He’s not only knowledgeable, helpful, thoughtful and conscious, he’s a GOOD man. My wife and I are so convinced we’re in good hands.BTW, Capitol Honda is an excellent dealership, our new go-to car place from now on ?.
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November 2023 by Hanh B.
I wholeheartedly recommend Tam Nguyen as a sales consultant. His professionalism and expertise were instrumental in making the purchase decision easy and informed. He went above and beyond to address any queries, making the experience not only efficient but also enjoyable.I'd also like to commend Tie Liu, the finance manager, for his helpful and great assistance in the financial aspect of the transaction. Both Tam Nguyen and Tie Liu contributed significantly to the overall positive experience at the dealership.In summary, I am thoroughly pleased with the service provided by Tam Nguyen and Tie Liu at the Capitol Honda dealership. Their combined efforts created a memorable and satisfying car-buying experience. I highly recommend them and the dealership to anyone in search of exceptional service and expertise.
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November 2023 by Shannon S.
I have had mixed results here, however what makes this place great is they have some really amazing staff that care about the people they work with.If you have to get service work done, ask for Valary, she knows what she is doing and will take good care of you.
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November 2023 by Michael S.
They made the buying experience easy. I did my research and they matched the best price i found so I didn't have to drive all the way to Oakland. Alex, the salesperson, was very helpful. We ended up with a Ridgeline Black Edition. It has everything we wanted in a vehicle. Unfortunately, 3 months after we bought it we got T-boned by a SUV going over 50 MPH. We walked away with only a slight powder burn from the deployed airbag. I just ended up buying another Ridgeline, again at a great price and excellent service.
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November 2023 by J.Carlos Velasco
Tam Nguyen was very friendly and knew every feature of the car and explained it very well. He never forced me but listened to my needs and tried to work things out for me to get the car I wanted. I am glad I chose to go and talk to Tam because he was much nicer and informed about each detail Also, he created nice environment to make decisions; it was very clean and I was provided with water and snacks as the process was getting longer. Tam was very patient with us when the process was hitting almost 4 hours. If I were to get another Honda car, I would definitely contact Tam again!Many thanks to Tam and Capitol Honda
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November 2023 by Lily P.
Dalena was great. She greeted us right away when we arrived and gave me options quickly for what I wanted. Overall, experience was great and I left with a new car and feeling happy in my choice. Thank you!
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October 2023 by Chris Carey
Had a great experience today at Capitol Honda. We went there with very little idea of what we wanted in a car and spoke to Richard Luong. He was an excellent help and lead us directly to the car that ended up being the one. He also let us test drive the car twice just to be sure we were confident in our decision, which was very helpful. If you end up going to this Honda definitely ask for Richard and he'll get you going in the right direction. Thanks Richard and thanks Capitol Honda!
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October 2023 by Coral S.
I had a fantastic experience at Capitol Honda with Thien Tran in Willow Glen, San Jose, when selling our Honda Pilot lease. The team at Capitol Honda treated us with exceptional courtesy and professionalism throughout the entire process. What stood out the most was the speed with which they handled everything - no long, drawn-out negotiations or waiting around. Their approach to negotiation was respectful and fair. While they initially presented a conservative offer, they were genuinely willing to engage in a constructive dialogue. They carefully evaluated the value of our car and considered what we had to offer, making sure that both parties walked away satisfied. This level of customer-centric service and willingness to work with us sets Capitol Honda apart. I highly recommend them for lease transactions or any other Honda-related needs!
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October 2023 by Marisol Tovar
Came into Capitol Honda with a specific car in mind and was helped by Tam. Tam N. was very knowledgable about the car I wanted and made me feel like I was making the right choice. He was friendly and guided my partner and I through all the features the car had to offer. Jesse helped me with the financing process and I got a plan I felt comfortable with. This was my first new car purchase so I was a bit nervous but the team made me feel comfortable through the whole process. I got my car and had no doubts as I drove it off the lot. Overall, the team at Capitol Honda was awesome and it was a great experience.
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October 2023 by Grecia Valentina Hernandez
Amazing experience. We had a terrible experience at Honda of Milpitas so coming to Capitol was very refreshing, & staff was very welcoming and helpful. Huge thanks to Sam Reihaneh and our salesperson!
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October 2023 by Santa Cruz Armory, Inc.
We recently brought our Pilot in for some routine warranty work. After another smooth experience I had to leave an appreciative review!We have always had such a great experience with John Osborne in service. He’s been taking care of us and our many Hondas for almost 20 years! We followed him from a previous Honda dealership. We even travel from over the hill for the great service from him and Capitol Honda.When we bought out last SUV, we thought about getting a Toyota. When we realized that we would lose the smooth and consistent care that we were used to, we stuck with another Honda.From the personal service, ease of drop off, electronic work orders to the loaner cars, they just make everything so easy!Thank you again to the great folks at Capitol Honda and a HUGE thank you to John for all the years of caring for us and our cars!
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October 2023 by Viviana R.
I recently purchased a Honda Civic at this location and I received the best costumer service ever! Alexis Gallardo was really helpful, courteous and made sure to meet all my needs! I am definitely a very happy customer and highly recommend this location! Will definitely recommend to all my friends and family!
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October 2023 by Precy B.
After using up my car to the fullest, I knew needed to get a new car for myself, and an upgrade for my husband. So today, we went to the dealership and looked for some cars to buy. Luckily, one of their sale representatives, Alexis Gallardo had approached us and helped us pick a car out. There were many selections to choose from, but we ultimately chose the Honda HRV LX 2024 and HRV Sport series. As we were discussing and closing off a deal, their finance manager, Delia Villasenor was a big help! She definitely made the time spent short and sweet, with us all being happy in the end! I seriously urge you guys to come to this dealership, as they will satisfy your needs! THANK YOU ALEXIS GALLARDO & DELIA VILLASENOR !!!!
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September 2023 by jenny nguyen
We came in a couple days ago looking for a new car.The moment we arrived Richard came over and offered us a test drive and we instantly fell in love with the car.Richard was very helpful, patient and understanding. He made sure that we were satisfied with the whole experienceHe did not pressure us into buying which made me very comfortable.We decided to buy it, Art who helped us through the paperwork was also very nice to work with.Our whole experience at capitol honda was pleasant.I would highly recommend this dealer if you are looking for a relaxed, smooth and comfortable car shopping experience.
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September 2023 by Robert D.
We recently brought our Pilot in for some routine warranty work. After another smooth experience I had to leave an appreciative review!We have always had such a great experience with John Osborne in service. He's been taking care of us and our many Hondas for almost 20 years! We followed him from a previous Honda dealership. We even travel from over the hill for the great service from him and Capitol Honda. When we bought out last SUV, we thought about getting a Toyota. When we realized that we would lose the smooth and consistent care that we were used to, we stuck with another Honda. From the personal service, ease of drop off, electronic work orders to the loaner cars, they just make everything so easy! Thank you again to the great folks at Capitol Honda and a HUGE thank you to John for all the years of caring for us and our cars!