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April 2024 by Lisa G
We went last night on 4/19/2024 around 8:30pm and there was only 1 worker and he was such a sweet heart even though they were short staffed. I didn't get his name but he had a carry on with Marshall and Skye from Paw Patrol. He was so kind, and social and made us feel comfortable. I hope this gets to him his badge number I think is 0064690. He needs a raise or some kind of compensation for him working alone and giving the best customer service. We went in for my sons birthday and he was so helpful. Thank you young man.
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April 2024 by Hai Tran
The cashier here not do good job, super slow to work and talking too much …make customer wait longer than expected. If they do faster we will happy and enjoy time in here!
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February 2024 by Christian Martinez Polanco
Excellent place
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February 2024 by Christian Soto
Excellent place to make your own teddy bear
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January 2024 by ana leiva
It's always a nice experience. I've only been there once when there was a short wait, but it's always nice and they make it special for the kids!!
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November 2023 by Cindy S.
went in right before closing today because we wanted to get our daughter her birthday bear and the staff member who helped us was SO friendly!! we had a great experience and baby girl loves her bear. thanks for the star treatment!
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October 2023 by Joseph A.
I had a decent experience at Build-A-Bear Workshop. The staff was friendly, and it was fun creating a stuffed animal. However, the prices for the bears and accessories felt a bit steep. The workshop itself was clean and well-organized, but I expected more variety in the bear options. Overall, it's a good place for kids, but it's a tad pricey for what you get.
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September 2023 by Mario armando Jasson
An Ideal Place to Buy a Cute Plush Toy for a Gift or for Yourself...
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August 2023 by Madison M.
We all know how build a bear works so I'm not going to go into too much detail in that regard but this is more for the staff. I wanted to make a bear with my grandmother's voice in it after she passed away. Being an adult alone in build a bear I felt kinda stupid going and doing the little routine with running the teddy bear heart on my chest, arms, etc but Shelby (at least I think that was their name?) had such a positive energy that she brought to the table that I didn't feel nearly as silly and it really brought more joy to the experience than I expected. They really set the standard for the BAB Brand and that sort of thing deserves a shout out and some recognition thank you so much for helping me with this project
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July 2023 by Mike L
The concept is good and fun for kids. It's a bit rundown and feels a little dirty.
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July 2023 by Janet T.
Love going to this BAB. They are not busy during the weekdays, and they are wonderful with kids. We have gotten all of our Eevee-evolutions from this Build a Bear. Wonderful staff!
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June 2023 by Christina T.
06/27/2023: Visited store with my children to the Build-A- Bear workshop for a gift present for my kids to take with them for the visiting time I had with them at the mall. Store was surprisingly crowded at this time around noon. Store associate was helpful to provide the walk through process for this gift building for my children. I had so much fun, and so grateful. Visiting I had hoped to be longer. - Christina
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June 2023 by Joanna R.
My friend and I played hookie from work to go to Build-a-Bear today, and we had a great time! The employees were so helpful and super friendly. I appreciate them so much for helping us place a special order that had to be shipped. We will be back very soon!!!
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May 2023 by Meg W.
I brought my son for his first birthday bear and we had a great experience. The store employee stuffed the bear while my son got to watch and put the little heart in. It's still one of his favorite stuffies. The best part being that it was only $1 for their birthday club deal:)
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April 2023 by Pritha S.
Very helpful staff and a great collection of animal friends and accessories. My grand daughter loved the experience!