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January 2024 by Rosemarie S.
Kyle was super nice and helped us get a car in our first day in San Jose. Would definitely recommend this location and this representative with a lot of patience!
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January 2024 by Allycia F.
Super chill guy and made it super easy for us. Kyle is the homie for real, this location must have as many great reviews because of him!
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January 2024 by Drum Smack
Dude is Dope. I've had to extend my rentals a few times and he helps keep me out of trouble by making sure I have what I need on the business side. Nicest guy to interact with morning or night.
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December 2023 by Jacie L.
Kyle provided an exceptional experience during our vehicle check-out at Avis, ensuring the success of our road trip. His amazing, super-friendly demeanor and excellent multitasking skills made everyone feel incredibly well taken care of. Without a doubt, the best Avis experience we've ever had, all thanks to him!
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December 2023 by Jazmine S.
A big thank you to Kyle for his kind hospitality and help throughout the entire process! His wonderful customer service went a long way. Looking forward to our next trip and rental with these guys!
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November 2023 by James P.
Best Avis experience. Kyle is super helpful and friendly. They are easily reachable over phone as well.
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November 2023 by Pine Mizune
I used it for sightseeing. We took a Lyft from the San Jose Airport and rented a car here. Lyft costs about 2,500 yen one way. You can rent it cheaper than Budget Car Rental at the airport.The rental car counter is at the back of the hotel. There was no one waiting for me to borrow or return the item, and I was able to complete the process as soon as I arrived. The customer service is very polite and you can feel at ease even if you are not familiar with English.The price is the same as the price at the time of online reservation, but an additional deposit will be required. The deposit was returned the next day. I was able to use it without any particular trouble.
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October 2023 by R
No cars available until 2 hours later than my listed reservation time. Got called only an hour before my reservation time with this info. Nothing they can do.
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October 2023 by Palash Arora
The person at reception is doing a great job. Very helpful and patient. Keep up the good work!
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September 2023 by Tina Davis
This was a very nice drop off! I hate to use the guys race but the black guy, I dropped it off with was stellar! Sorry didn’t catch your name! Definitely a keeper and hell of a nice guy! Thank you for making it easy and hope you enjoyed the donuts!!!
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May 2023 by Richa S.
Kyle was amazing support when I had a last minute situation where I needed a vehicle fast. Super quick, friendly and answered all my questions clearly. I would highly recommend working with him and coming to this location.
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March 2023 by Siguang LI
I seldom write a review. I just want to say the service here is great, and the front desk Akash is very considerate and easy to communicate. He cares about the clients. The front desk of this place is good and the people are very nice!
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March 2023 by Siddhant Kshatriya
Picked up car from this location. Didn’t know earlier that this place existed in North San jose. There are cars available but you may want to reserve earlier just to be safe. Staff was good and explained everything very clearly. You can surely pickup the car from this location if you live nearby rather than picking up from airport.
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December 2022 by Ronil S.
I have been renting cars from here and these guys are super good and very helpful. Akash and Kyle always go abv and beyond and get you the best cars. The cars are always clean and new and would highly recommending renting cars from here !
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July 2022 by Thyna M.
Akash is the most helpful and easiest person to work with! I've been renting with them for years and every time is a great experience. If you need to get a rental and don't want to deal with the Airport Fiasco then come here, you won't regret it!
