-
November 2023 by Michael S.
Rolled up in here cuz my stupid car got a flat while driving. Was hoping that I could just patch it up, cuz I didn't wanna spend mad cash before my super awesome trip. But guess what! Wasn't gonna happen.The lovely thing about driving Subbies is that they are 4WD, AWD, whatever. Which means that if you need to replace one tire, you get to replace FOUR TIRES! Yippie!!So yeah, not cheap. But whatever, it was time to replace them anyway, but I was just pushing it off as long as possible.Got the good stuff, cuz I wanna hit the mountains a lot this season, and they were pretty reasonably priced. Service was dope and everyone was super friendly.Would be back if I needed to, but hopefully that won't need to happen anytime soon ;)
-
November 2023 by Meera Srinivasan
I had issue with the tire pressure with air and this was happening even after it was fixed. A friend recommended to got Bruce Tyre. They checked and found two nails and fixed it. They were really professional and helpful. I would recommend them.
-
September 2023 by Cris Evans
Tony has been consistently honest and helpful whenever we’ve needed help with our vehicles. The team is hardworking and reliable - since our car is out of warranty, this is our go-to place for service!
-
August 2023 by Pat Jornov
Had to bring in my car for a nail in the tire. Somewhat of an emergency. The service was outstanding. They took care of me right away. Took out the nail and repaired the tire. I would highly recommend them.
-
August 2023 by Edna Foz
Aside from a roof over your head and food on the table, one of life’s main necessities is a trustworthy auto shop. This shop just helped me feel secure and in peace that my child moving far for college will have a safe car. The are fast, efficient and the offer the beat price!!!! I highly recommend this auto shop for your vehicle needs and most importantly.. peace of mind.
-
July 2023 by Gary D.
Called to check how much a tire rotation and balance cost for a Tesla Y, and was perplexed with what I heard over the phone. Balance: $20/tireRotation: $20/4 tiresTotal: $100This is absolutely absurd pricing for simple services. To put into perspective how far from reality this place is, below is America's Tire pricing for the same carBalance: $10/tireRotation: FREEI didn't even buy my tires from America's Tire and they rotated them for free! I would never consider this place for any of my vehicle needs.
-
July 2023 by Mark Kraman
I went shortly after they opened on a weekday (thanks for opening early) with a slow leak in one tire that had been bothering me for couple days. They mentioned that a couple cars were in front of mine, but accurately quoted about a 45 min wait, after which I was out the door with a patch in my tire. Price was fine. No hassle. Thanks!
-
July 2023 by Maile K.
Had a great experience here!!! Go to Tony, he was so helpful and very knowledgeable! Walked in with no appointment got two new tires and an oil change, service was very fast!! They do brakes too!!
-
June 2023 by The Dude X.
I have been buying my truck tires here for years. Every time I come here a cost me $1000 to get tires for my trucks. I came in today to ask about my warranty for the fire stone tires that the guy from the counter sold me. The tires are cracking on the sides. The first thing out of the big goofs mouth is " I don't think that's true" huh? I think to myself, "you don't think what's true?"The other counter person tells me that they got bought out and all the information is gone. both counter guys are talking at me like I don't know what I'm talking about. And the tires are old and blah blah blah. Zero help. I will never come to this tire shop again. NEVER.
-
April 2023 by Conrad Matt
They had a glitch on their computer and as a result didn't have the tires I ordered, but a worker made the trip special to get them. Good Hankook 225 50R16 for $138 per tire, $30 per install... Rest is taxes and Cali BS, so $379 for two tires. Waiting room with TV, coffee, and donuts. Bathrooms.Very friendly service, highly recommend!
-
April 2023 by Khay M.
The owner IS NOT a trustworthy person AT ALL. I went in to get my brakes and rotors done, and it took about 10-15 mins of a sales pitch and telling stories to try to relate to me and gain my trust, before he FINALLY gave me the astronomical price! Now, to be fair, I did bring my car in rather hastily. But that doesnt excuse his pushy, greedy demeanor! To give you an idea of pricing (and to save urself time & an overly aggressive sales pitch):*Brakes & Rotors*(Bruce's) = $600-$800+ for ONE AXLE!*Brakes & Rotors*(AAA Care Car Plus on Brokaw) = $1000 for BOTH AXLES!The owner then proceeded to offer me a credit card to finance the repairs, after I complained it was too pricey for me... It was typical salesman B.S. trying to convince me that he and everyone else who worked there had the same card and that was no big deal... Even after i firmly said "No thanks", and his younger associate hinted to him to 'ease up' with pushing the credit card so intently, he STILL kept trying to sell me. Needless to say, I took my key and got out of there! He was so focused on gouging me for as much as he could, that he literally sent me running to another shop (which, turns out was way more truthful and AFFORDABLE!) This owner has the same energy as every slimy, dishonest and greedy salesman you've ever met! I will NEVVVVER go back there for any reason and DISCOURAGE YOU AS WELL!!!They're DEFINITELY shady...
-
March 2023 by Aaron Joachim
Great service. Fast turnaround off of a walk-in. Alex helped me - he was so nice and knowledgeable. Price was transparent and fair. Juno was there too, I believe he is a manager. I had a great time chatting with Alex and Juno. Everything about this place seemed totally trustworthy and competent. Alex spotted stuff on my tires and brakes they never mentioned at my dealership, and he patiently explained what it all meant to me and what my options are. The mechanic who worked on my tire did a great job too though I don’t have his name. I would absolutely come back here. Highly recommend. This will be my go-to tire and brake spot from now on in the South Bay. Thanks guys
-
March 2023 by Ram Sidhartha Sethuraman
Would give 0 stars if I could. My 98 wrangler threw a P0301 code all of a sudden. I wanted to update my smog and register so had to get the cylinder 1 misfire fixed before taking it to smog check. I usually work on my cars and but this time around I was held up at work and needed to get things sorted on a time crunch so decided to take it to a well reviewed shop near me. Found Bruce's Tire and Auto.I took it in and asked them to fix the P0301. I was told I would be charged 150$ to "diagnose" the issue. The issue was obvious but I agreed to the charge. I was told after they would diagnose and fix it in 2days.4 days and 1300$ later, I picked up the Jeep and 0.5 miles from the shop, the vehicle the check engine light came on, the vehicle idled high at 2000 rpm and rode really rough. I called them back and they said come back tomorrow.Next day morning I go in and the guy I was working with was out and the everyone bluntly refused to look at my car.Was asked to come back the following Monday. Went back Tuesday cause work and basically was told to leave the car for a day. Got a call saying there is a bunch of new issues in the car and that they needed to bring the car back the following week for them to "diagnose" it again. A car that ran worse after paying 1300$ to fix it.Came home, worked on it, swapped out a couple sensors, an IAC and voila everything was fixed.This is probably a good shop to change tires. If you have any other issues, avoid it like the plague. They make it sound like they are diagnosing rockets when my wrangler is one of the simplest cars to work on. They upcharge you and are really frustrating to work with. Hopefully you save a few bucks from this review.Never coming back.
-
February 2023 by Camille Sathrum
We had a flat tire when we came back from a trip and showed up to his shop first thing when they opened. They patched our tire in 20 mins! Tony was super helpful. Never had a better experience with a tire shop.
-
February 2023 by Elvira Antonia Contreras
DO NOT go here! Horrible service. The manager charged me a different oil change than the one I asked. I told him 2 times I wanted the special offer and he ignored me. Horrible