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December 2023 by Isabel L.
I came here to rent my sons suit for a Quincenera, I do not recommend this shop at all. When I returned the suit on Tuesday after the Quince was on Saturday they told me they were deducting $20 from my deposit because I should have retune it the next day which was absolutely not told to me nor was it in writing anywhere on the suit rental agreement. I asked her where is this written because no one told us this. She said they tell the mother of the Quince and everyone should have known. And because we didn't speak Spanish she said we must have not heard the lady tell us when to return when we were given the suit. I really think they don't tell people on purpose so they can pocket and extra $20 or even $40 if I were to wait one more day to return the suit. If the participants all returned even one day late that's $400 extra they are pocketing. I wish they would add this term into their rental agreement so we are clear and there's no surprises.
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November 2023 by Moca Olaes
Best quinceañera dress shop ever! Melissa helped us find the best dress for my niece. My niece fell in love with the dress, they gave us excellent customer service the entire time.
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July 2023 by Venegas Venegas
Did not give the stuff Luke she said really bad service
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July 2023 by jeeves
i loved my quince dress it’s so gorgeous and with the crown i can’t wait for my big day♥️
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March 2023 by Laura Nieto
Amazing place ?we drove from Humboldt County CA which is about 6 hrs away this was the last shop we went to for the day. This was the one where my daughter found her quinceanera dress. The staff was nice and very sweet. The staff member tried to make sure to explain as much in detail to us as possible. Great place. ??
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January 2023 by Lum L.
When you own a business catering to public events customer service is a priority. This establishment doesn't understand that. Not only that, but the lady working with my family was aggressive; POKING them with needles during dress fittings. Dress quality was not very nice. They also were extremely unprofessional with another member of my family, MAKING HER FEEL HORRIBLE about her size. The multiple low star reviews are here for a reason, and the owners of this business obviously don't care enough to fix the issues they are commonly called out on. Save your money and go elsewhere!
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November 2022 by A C.
We hired Blanca for my daughter's Quinceanera. items that my venue location were not able to do, she took care of. We were impressed with the service and vendors that she offers. She absolutely knows what she's doing, and made this process easy and fun for us. The event was memorable for our daughter.
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July 2022 by Mina C.
This place I terrible would never recommend it I went in there to buy a crown and the worker told me fifty bucks, so I had the lady hold it for me as for a few days while I got the money. That weekend I went back to get the crown and then the some lady asked how much did I quote you? I said 50 dollars. Then she looked at the owner who was right there and said oh no this crown is over 200 dollars. I was so mad. Then she said but I will sell if to you for 140 I said no and walked out. Then I decided That the one I want so I'm going to by it. So went in to buy it the next day and then the lady changed the price on me again saying that it's special and it's 230. So unprofessional and I didn't end up getting the crown. I also ordered my dress there the owner told me 3-4 months it didn't come until 5 months later. I hate this place.
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May 2022 by Criss Díaz
Muy buena atención, cuenta con todas las medidas sanitarias y lo mejor es que te ofrece paquetes para Quinceañeras muy completos!
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March 2022 by Alexxx O
No one there is professional, lack of communication, and Worst service ever!! Go waste your money elsewhere ..
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February 2022 by Carla Navarro
Worst service ever. She does not go with the contract and will be at your party for almost the entire event taking pictures. She is rude and unprofessional. Blames you for everything. Nada profesional y no sigue las reglas. Tiene un genio horrible, no gasten su dinero con ella.
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January 2022 by alejandra martinez
She is very unprofessional. She had no clue the first hall we had for our event was still closed and it was two weeks before our event. She than found one but charged me more when it wasn’t our fault of her mistakes and unprofessionalism. She also broke contract and didn’t allow the dj to clean up with the time frame that was set and the dj had to call the police to be able to finish. Very very bad service. DO NOT GO TO HER. SHE IS A SCAMMER!!
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January 2022 by Xochil-Veronica Rodriguez
So organized great dressing wear
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December 2021 by Armando López
bad customer service and employers/owners shall be more polite and be more accurate when tuxedos being ordered. Owners need to learn how to run this business better.
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December 2021 by Daniela S.
Okay let me tell you this lady is so unprofessional i called to ask for the prices the she had on Facebook and she said yes we have that we made an appointment when we get to the store she tells me NO its a totally different price that was before a year ago its like hello How come you didn't say that when i called tou made me Waste my time!!