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April 2024 by Kishor Mahajan
Had one of the worst dine in experiences for any restaurant today. We had placed dine in order ahead for 7.20pm. We reached 7.15ish. We got checked in after a few minutes and were given a table. The server got it started but the food didn't arrive for half an hour. When I enquired, I was informed that food got delivered to the wrong table as apparently "we" changed the tables even though we were sitting in the same place where the host made us sit. I asked to at least provide fries soon as my kid was super hungry after 40 minutes of swimming.It came after some time (overall 50 minutes later) and didn't feel fresh/hot. Lukewarm at best. Mostly felt refried/microwaved ones. We didn't say anything as they would have made us wait longer. We got chicken wings soon along with a brewhouse bowl, which was missing any sauces (Greek yogurt crema) and was very dry. I asked for the side of crema it which never came. Side plates were given after asking for 4-5 times. Finally, when it was time to leave, I got everything billed twice. Even the server felt something wrong and came 3 times to remove one duplicated item each time.I know this is not common, and they have had some issues in the past with dine in order ahead of service, but this was the worst ever experience. Extra stars only because of past experience. I will think multiple times before I come here again or recommend it to anyone else.
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April 2024 by Ellen Crabtree
Terrible server. Didn't really listen, brought wrong food and when told, no acknowledgment. My salad had sooo much dressing I couldn't eat it, soup was cold. Will not go back.
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April 2024 by Kimberly McWilliams
Parking: Large parking lot with EV charging stationsWheelchair accessibility: The lot has 2 or 3 slots in front of the restaurant with an accessible curb and wide walkways free of debris.
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April 2024 by Duong Nguyen
I never ever leave reviews, but for this location, I just have to. Being in the food service industry myself, I can sympathize with the staff and understand their difficulties. However, this location shows no efforts of wanting to improve. 4 times I have ordered online, and my order arrives with missing items 90% of the time. I try to give places the benefit of the doubt, but my God is the staff here even trying? It seems like they want the store to close. Not to mention missing utensils more than half of the time. The times I've received utensils, there were napkins thrown in with clearly greasy hands. I can see the oil stains left on them, and it makes me question how sanitary their kitchen is. No way am I gonna wipe my mouth on that. My orders are always missing sides, and sometimes my dessert is nowhere to be found. Overall, dine or online, this location should be the last place you'd want to stop by.
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March 2024 by Humza Raza
This past week I went to BJ's for lunch. My friend recommended the place and I was not disappointed. My server Sasha was wonderful! She told me about the lunch specials and what a great deal they were. So many options for $13 plus $5 beers! Sasha was extremely sweet and very attentive to our needs. Ill definitely be back!
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March 2024 by sophia du
The food and service was amazing, especially the pizookie ?. Our server, Alexis, was so sweet as well as the manager michael. Such a great first time experience and would definitely try again.
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March 2024 by ketqae
Alexis was very welcoming aswell as the manager micheal. Had great service and the food was cooked well and there was a positive dynamic while enjoying. Thank you micheal and alexis !
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March 2024 by Luke Nguyen
Came in as a party of 15 and got sat in under 10 MINUTES. Incredible service from the staff. I would like to shout out our waiter Alexis for her amazing hospitality. She really made our experience at BJ enjoyable. Much thanks to the manager Michael and his awesome staff for helping our party as well. The highlight of our meal was the BJ famous Pizookie which came out super fast.
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March 2024 by sampada samaka
The service was great, everyone was very friendly and accommodating. We had to wait for 15mins before we got our table. We tried their avocado egg rolls which came with a sweet sauce and it was super delicious! We also had the honey sriracha Brussel sprouts and it was pretty good too. For dessert we had their famous Pizzokie, we took the strawberry shortcake and it was heavenly with a buttery warm cookie , vanilla ice cream , strawberries and some strawberry sauce! We stopped for a quick bite however I saw they have pretty good options for main course as well, would love to visit again and try more things on their menu.
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March 2024 by Blake Fernandez
Keira was great. She was friendly and fun to talk to. She made sure our drinks were full and did a great job checking in throughout the night. She was patient when we were undecided as to what to order. Thank you Keira for your hard work.
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March 2024 by Chidera Oyeka
Our waiter Santiago was awesome! Super knowledgeable about the menu, attentive, and sociable!! 10/10 dining experience because of him!!!
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March 2024 by perla alvarez
Keira server was great.
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March 2024 by Liborio Millares
Tyra was a great server, she took our order on a timely manner and checked on us regularly. I had the jambalaya for dinner and it was delicious, paired with old fashion.
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March 2024 by Jerry Mai
Tyra was friendly, awesome, and fast! Great service and highly recommended!!!
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March 2024 by Sydni Vijil
tyra was so sweet and helpful! very attentive as well and super friendly :) our service was fast and the food was really good ! she was also super pretty :,) <3
