-
February 2024 by Marc Percher
I purchased a R&R outdoor table from Simon at Billiard Wholesale and the process was great. Simon was super responsive and the table looks great. I'd highly recommend them.
-
February 2024 by roderick domingo
This store rocks as always the owner Simon Ng is very accomodating and easy to talk to and knows what his customer needs. Tightened my pockets from 5.5” down to standard 4.75” which nobody else can do it at very friendly price. Salute also to his lead tech Carlos for the long hours of work just to make sure the table will be as per my liking.Thank you Billiard Wholesale, will always go back to this store for all my pool table needs.Thanks again,Rod
-
September 2023 by Joe Wisneski
Simon and his team were awesome. We needed service for our pool table on short notice and his team came through! He gave accurate and competitive pricing upfront with great knowledge and recommendation for our table. Would definitely recommend
-
May 2023 by Brian Feth
Quick and efficient. New table was delivered and installed the day after I placed the order. Great condition and setup well.
-
April 2023 by Cory Nguyen
Simon is very friendly and he help us with what we need. Even mention us about the discount too. Not to mention free delivery to our house. This is the second time we buy our game table here. Greatly appreciate your service, 5 stars!
-
April 2023 by Vinh Mai
I bought a used carom billiard (pocketless) table from Simon, a sale specialist at Billard Wholesale for $4000. Simon claimed it was a korean pool table of high quality. After we agreed on a price with shipping included Simon then contacted me and asked if i can pay more for shipping and with me having to go get the table myself from a shipping hub about an hour away because i live in a smaller town and shipping is more expensive than he had thought. I agreed to pay the extra $300 plus having to go get the pool table myself an hour away because it was an emotional purchase. After resembling the table and testing it out i noticed the cushion is dead, no elasticity left whatsoever, which is not sincere on Simon’s part since he guaranteed it was still in good condition. However, knowing I bought it used I didn’t expect any warranty from Billiards wholesale, i just need help finding the right type of cushion so i can purchase replace the current one with. I texted Simon (the method that i used to purchase the table) with clear intention that i need his help and expertise in purchasing new cushions. No reply. I called Billiards Wholesale two more times and left messages regarding that, no one return my messages. For the following reasons i feel they are not trustworthy, unprofessional with terrible customer service and communication.
-
October 2021 by Lee Chern (Lee733)
We had a great experience purchasing our pool table from Tony @ Billiards Wholesale. The prices were competitive, and communication throughout the process was great. Even when minor issues occurred (not due to any fault of Billiard Wholesale), Tony made sure to fix the problem and offered us solutions which made us very happy. A+++ all the way!
-
August 2021 by Gabi T.
Best ever !! Much better than going online !! Simon gave me some great advice and service was perfect. Highly recommended :)
-
May 2021 by Maria H.
Ordered ping pong table. It was delivered the next day by two fellas that then assembled it and moved into backyard. Awesome service. Love our new toy
-
March 2021 by Kyle Miller
We recently purchased a pool table from Billiard Wholesale, and the process was pretty easy from start to finish. We had some hiccups along the way, but the staff here worked with us to make it right, and the pool table made it to MN safely from CA in a timely manner.We are very happy with our "Urban Modern" pool table and would recommend Billiard Wholesale to others that are shopping for a high quality table.Thanks for the good service!
-
March 2021 by Lee Chern
We had a great experience purchasing our pool table from Tony @ Billiards Wholesale. The prices were competitive, and communication throughout the process was great. Even when minor issues occurred (not due to any fault of Billiard Wholesale), Tony made sure to fix the problem and offered us solutions which made us very happy. A+++ all the way!
-
February 2021 by Aarya S.
Amazing quality. The whole sale was super fast. I was looking for a 7' table and called this company as it showed up on my search. Spoke to Simon and he explained that he had one 7 footer ready to ship and explained all the details of the Anna Marie table. And they were able to deliver the same day! The crew came and set it up in a couple of hours. Total professional set up! Really enjoyed working with these folks. Highly recommend this company to any one looking to get a good table and a killer price!
-
August 2020 by tony hall
Besides the lowest price in the country which is what got my attention. They have outstanding old fashioned customer service. You can actually speak with a human easily and they shipped out my order faster than promised. Of course UPS lost half my order which called for more of their customer service and they stepped up again to find my table....thanks so much highly recommend these guys
-
July 2020 by ADM ADM
Very knowledgable owner .
-
May 2020 by joey A.
Just purchased ping pong table for my folks from Simon that cost over $750, had it delivered. Very timely and nice but without any paddles or balls. My parents, who are 3 miles from the shop were informed that they need to order them. and they will ship them. Not very good customer service in my opinion.
