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March 2024 by Susan T.
the worst service I have ever encountered, not good, as a matter-of-fact horrible. they have a returned tv and my $246.00 no one cares no one returns calls they hide behind a customer service 800 NUMBER and take no responsibility this goes all the way up to the district manager. They should be ashamed of how they handle customers. I have no choice but to take legal action.
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March 2024 by john j.
A great place to SEE and TOUCH all your electronic needs. Great customer service and a very helpful staff. Shout out to Roberto for all his help during our last purchase.
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March 2024 by Reviewing S.
I brought in an iPad for trade in and for some reason the lady at the front desk didn't accept it. Although online it said I was eligible for trade in ..... I brought it to the other Best Buy and the guy processed my trade in right away . Huge inconvenience! - 5 stars ! I even spent an additional 350.00 here. Customer service is poor. The lady at the front desk was slow and uncomprehensive .
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March 2024 by Jay K.
The "security" at the front was very rude. His name is Corn & he has a very irritated look on his face when you walk in. He needs to really work on his customer service.
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February 2024 by Hypatia Alexandria
I ordered an Apple watch online and got an empty Apple watch box! No matter how I tried, Best Buy wouldn't give me a refund. I suggest they change their name to "Worst Buy" if they're going to continue robbing people like this. Horrible business.
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February 2024 by Lizbeth Ornelas
Got helped by nick! extremely nice and helpful! :)
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February 2024 by Keila Acosta Bolivar
This place has a variety of stationery, you can make copies and print sheets. Get your advertising cards in better quality.
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January 2024 by Toensing Jeanette
Love working with Best Buy. Great service and nice merchandise.
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January 2024 by Ahmad Abuhmaid
Best Buy is a leading electronics retailer offering a wide selection of products, from the latest gadgets to home appliances and entertainment systems. Their knowledgeable staff provides excellent customer service, guiding shoppers through product options and offering expert advice. The Geek Squad service offers technical support and installation assistance, adding value to purchases. However, prices can sometimes be higher compared to online retailers, and the store layout can be overwhelming. Despite this, Best Buy remains a top destination for electronics enthusiasts seeking a combination of quality products and reliable service.
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January 2024 by Michael Martinez
Waited 30 minutes for someone to open a glass door and no one came they just kept redirecting to other coworkers, asked Dan and some other young guy with a sleeve tattoo, terrible service.
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January 2024 by x w
I purchased a dryer at BestBuy, BestBuy scheduled me 3 appointments in 3 weeks, but each time BestBuy cancelled it at the delivery day or right before the the delivery day, or no call, no show up, let me just wait for nothing. I am so disappointed, BestBuy is not trustworthy at all. It totally messed up my schedule, the same thing happened 3 times, I waited 3 weeks for this dryer. It causes me so much inconvenience, I shouldn’t have purchased it from BestBuy.I made a purchase of dryer on 12/24/2024, and scheduled a delivery on 01/02/2024.Then on 01/02/2024, I asked a leave from my job and waited all day along, no one showed up, no one notified me, the I called a BestBuy agent to ask why , the agent told me it was cancelled, but no one told me this., the agent said something was missing for the dryer. Then I made 2nd appointment with this agent, which is 01/08/2024.Then on 01/06/2024(Saturday) afternoon, I missed one call and in my voice mailbox BestBuy said my new appointment was cancelled again. I called back however it was Saturday afternoon and it’s not the business hours that Bestbuy depeartment, I didn’t even have a time window to talk to them. Then I contacted Bestbuy online agent on 01/07/2024, they said they tried to fix something for this item, then I made the 3rd appointment, which is 01/15/2024. The agent told me clearly that BestBuy would deliver it on 01/15/2023 by any cost, I can rest assured.Then on 01/15/2024 morning, I got a call from BestBuy that my appointment was cancelled again, I need to make the 4th appointment. I canceled my trip just for this delivery, however Bestbuy called me just that day morning, I didn’t even have the chance to re-plan my trip. I am so exhausted.
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January 2024 by Skrub Godz
The people who work here are pretty helpful and knowledgeable
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January 2024 by Tellato
Staff dont know much about their merchandiseOne said they have it in the back the other said i dont know and customer service said we did not order them???
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January 2024 by Daniel Palos
Possibly my biggest way to ruin a afternoon. I walked into the store looking for dvd-r blank discs that the website said they had in store, so I looked around for 20 mins and looked for a employee, only just for 5 all busy. I wait another 10 mins and they said it's not in store, and they only order it if you ask, which takes a about a week. Worst 30 mins of my life wasted
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January 2024 by Mario Cañas
Great variety of electronics, but what they offer on their website they do not always have.
