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June 2023 by Zack Ross
Cashiers here are useless.. cant cash a $32 dollar cashiers check
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August 2021 by Keith A.
Are you open or closed. Hours changed again. I will not attempt to visit this location ever again. Sign on the door says closed for lunch 12:00-1:00. Ok so I'll wait. 1:25 pm and still no one there. Called another location and they say oh yea they are closed this week. What? Rediculous. Looking at the reviews for the other B of the west, they all are terrible. Too many other choices for banks. I'm switching.
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June 2021 by Rachel A.
This isn't my bank, thank GOD, but I came here to try and help a friend cash a check because she's having issues getting an ID. The person helping me was fine but the manager he called over (short, middle aged lady with glasses) took one look at me, decided I was undeserving of respect or dignity, and spoke to me with obvious distaste and condescension. Never coming back, and if you, too, believe in showing and being shown basic respect and kindness, I highly recommend you avoid this place. PremierOne Credit Union, by DRASTIC contrast, encountered the same exact situation coming from the same exact person with friendly apology (neither could help me, but only Bank of the West was rude and dehumanizing.)
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May 2021 by Gordon Bombay
This place is horrible. I have banked in West Virginia, South Carolina, Pennsylvania, and now California. This Bank of the West is the most unprofessional and unhelpful bank I’ve ever been to. From the branch manager “Miguel” to Ricardo to the supervisor Jonathan. They closed my account because I work in the cannabis industry. They wouldn’t leave it open for another 1-2 weeks so I could receive my tax return. Even though I’ve been with them almost a decade. They closed the account immediately and didn’t even give me a week to get my finances sorted out.AVOID BANK OF THE WEST AT ALL COSTS! Go to Tech Credit Union, BoA, Chase, anywhere but here. Trust me. This fiasco is such a pain in the neck for undisclosed reasons, for not doing anything illegal.
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June 2020 by Lake Blue
Worst branch. The people that work here including the manager have the worst attitude. It's amazing how this bank acts so rude and arrogant, but is still in business. Do not come here to waste your precious time. Go to another bank or branch.
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February 2020 by LexxxuSFlow
Worst bank ever. Mobile app doesn’t work, Zelle doesn’t work...Never even think to try the opening account bonuses!! Rip-off ?
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December 2019 by P G
Bank of the west is a trusted institution with great CD rates over the years.
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November 2019 by Zac C.
Oh god how I wish zero stars existed for this bank... the absolute WORST BANK!!! I can not believe this bank even exists it's so bad... if anyone asks me any questions about where they should bank I wouldn't really know what to tell them except NOT BANK OF THE WEST!!! How are you guys still up and going?! Absolutely terrible over and over again worst bank. People are nasty, policies are terrible. Literally pick any bank but this one trust me
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December 2018 by Tariq asani
Only review from 3 yrs ago. .things have changed and it's less than 1 star now
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April 2018 by Miguel A.
It's my second time going to that branch of this bank, something as simple as depositing money and buying some change, it was an experience with a nice smile great service and friendly treated by Veronique something not typical at the branch that used to go regularly.
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January 2015 by Alberto Amador
muy exelente
