“We worked with Lilian Tu at airport appliances for purchasing all the appliances for our kitchen remodel. Their showroom is really nice for luxury brands and can see most of the items in person before placing the order. We ended up purchasing Thermador refrigerator (+ free dishwasher), Monogram rangetop and hood, Monogram wall oven combo. Lilian did a good job of letting us know of all the discounts and deals we can avail from the manufacturers which helped us in our decision making. She stayed in touch with us through all the hiccups and followed through till the end. The minus one star is for the company delivering us a visually damaged dishwasher, which we had to send back and get another one. Also, the speed oven took around 4 weeks more than the estimated date which delayed our kitchen completion. But, I do appreciate Lilian finding the opportunity to order a newer model of the speed oven and that came without any issues. Overall, I wouldn't mind working with Lilian and airport appliances again in future.”
“We had a great experience working with Unique Outdoor Living! We approached them months ago about wanting an outdoor cabinet with room for a 30 inch grill and cabinets underneath to store items. We were initially greeting by Rosa who was very kind and informative. She set us up with Sean, their sales representative, who worked with us on figuring out exactly what would be best. He was very patient, diligent, reliable and hard-working. Once we decided and placed our order, Alejandra stepped in and organized the team of three men who delivered it and set it up. They were very attentive to detail and extra cautious in setting up the counter and in installing the grill. It was a very positive experience all around, so I would highly recommend purchasing from this company.”
9AM - 5PM
1608 Las Plumas Ave, San Jose“Dealing with them stared badly but ended well. The problem was that I wanted to donate a new, unused, still in the box toilet. They said I’d have to bring it to the store and would then decide if they wanted it. Lugging a heavy toilet and facing the possibility of it being rejected was IMO, insane. I decided to take the gamble and brought it immediately. They looked at the box to make sure it was a low volume flush model (it was) and I was quickly able to donate it. They should have been able to tell me that they would have accepted the toilet if it met the flush requirements and wasn’t broken without me phoning and leaving messages (which were never answered) or having to find and talk with someone in their main offices.”
“Great customer service, and very knowledgeable staff. I worked with Sean on our project to remodel our outdoor kitchen space. Sean took a number of calls with me and patiently explained the pros and cons of different outdoor grill and fridge models until we landed on one that fit our budget and needs. Highly recommend!”
“Excellent store if you're looking for ant plumbing parts. They have good selection of products that much better than Home Depot or Lowe's. Their price only a bit higher but definitely higher quality. I also enjoyed personal attention from knowledgeable and friendly staff. Highly recommend.”
“Store is very organized and staff is helpful. Serena helped me from the very beginning with my equipment purchase. She's very kind, was patient with all the questions I had, and is very helpful.”
“They are very helpful here. Bill and Dave especially stand out in the Rental Tool Area. They went above and beyond to help me since me nor they could be locate someone in nearby the department in which I needed help. Thank you!”
“Pedro at the flooring department at the Hillsdale store was very helpful. He helped us looked for the tiles and loaded 16 boxes of tiles onto the cart. Then another nice associate helped us load them into our SUV. Very nice service at this HD location.”
“This vendor is a life saver, they've always got exactly what I need and typically without any delay or extended lead time. Plus parts are fairly priced and the customer service is top notch as they know us regulators by name and going to the vendor is like visiting your friends when picking up replacement parts. Johnstone Supply has all the HVAC supplies to handle most situations I run into.”
“They were fast effficent and very nice .!!! I appreciate them . I highly recommend Rent-A-Center . The process was fast and I got my my items quickly . The customer service is excellent I did everything by phone . They also have a great selection of items.”
“I went this place to get couple of mush for my front yard. The staff Juan Pablo Salina’s is very nice to help me load all the them to the truck. His generous and his smile truly make my day!”
“I’ve used these guys 15 years for refrigerator, Dryer, washer and stove parts. Just fixing my stuff and maybe a freinds. They give clear instructions and don’t try to sell you stuff you don’t need.They don’t dress fancy and have boxes of parts sitting where you wait. If you want fancy, go someplace else. If your want parts and advise, this is the place.Art”
“Hello, I am Shahlla, a Home Depot Designer at the Hillsdale San Jose store. As a Designer, I am also a current (Home Depot sponsored) member of the National Kitchen and Bath Association. My work background is in technology Program Management. I very much enjoy being a Home Depot Designer especially at this particular store. We have worked hard to make our store's Design department number one in sales and satisfaction in the South Bay region. Please don't hesitate to reach out to me for remodeling or resurfacing design consultations. I would be more than happy to work with our Silicon Valley community.”
7AM - 8PM
635 W Capitol Expy, San Jose“K. R. from the paint department is the best. He has so much patience with a newbie like me. Not only did he address all my questions, but he also assisted me in finding everything I needed. Thanks a million, K. R.!”
“From going to one Homedepot to another their customer service remains consistent because every employee has greeted me and asked if I needed help! They have a huge selection for all your needs! The prices are great and sometimes they have unbeatable deals!”
“We were about to find everything easily, but there was no indication or signage that the cutting station was down, so the plywood sheets that we needed to get cut to fit in our car simply had to get left behind. Not a big issue but sort of annoying to find out only after picking out the sheets and getting them on the cart. Otherwise, staff was very friendly and helpful, especially for returning the sheets”
7AM - 8PM
2855 Story Rd, San Jose“Denise and David at the Pro Desk are excellent. I received great customer service, follow up prior to delivery and after delivery, and a follow up call to ensure everything was to my liking. All I can say is WOW! They were patient and kind and exceeded expectations at every step. Highly, highly recommend them and the Story Rd Pro Desk!”
“I love this store, I'm here all the time and the employees are super friendly and helpful. I honestly enjoy every trip at this location because they are really good with their customers and ask you if you need help with anything! From looking for something to even checking out and making sure you found what you needed and you had a great experience! Most stores aren't like this so huge plus to Homedepot!”
7AM - 8PM
2181 Monterey Rd, San Jose“Home Depot has FREE monthly kid workshops where you can make a certain project, the first Saturday of each month. On the website, it shows what craft will be done. We arrived around 915am and it was already packed with families. We were all sitting in the front of the store, like once you walk in. You check in and receive your craft kit. I didn't know what to expect and thought the class would be guided but it made sense that it wasn't since you can arrive at anytime. The kit had clear instructions and all necessary materials. Supplies were on the table such as a hammer, wood glue, paint brushes, etc. It took us about 15 - 20 minutes to finish the project, it was a great bonding experience. I would definitely come back for another cool craft. My only complaint would be is that they had us sitting on painter buckets that were upside down, not even with the lid on, so that was pretty uncomfortable!”
“Mariah at the Paint ? she helped me out what items I needed for pasting hole on a door and matching paint color. very kind and helpful. It’s a 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
7AM - 8PM
975 S De Anza Blvd, San Jose“Just visited the Home Depot in Cupertino. I couldn't find a particular item - it wasn't where the app says it would. The associate found it for me quickly, and even later did my self-checkout for me (I didn't ask - she just did it!)”
“I stopped off here on the way back home from a hike to pick up some batteries and some other stuff. They were very busy on a Saturday afternoon. I was not expecting it but the staff was super friendly and helpful...the two people who helped me find what I was looking for and the nice lady at the checkout. Well done team, keep it up!”
“Wonderful employees pretty much all the time. With all the local government allowances, 5150 transients living along the creek, tight location, heavy concentration of people in general with no room, basically.....crap they have to put up with....they handle it very well. Thanks for being there so close to our East San Jose homes HD.”
“I always have had a great experience with Rafael and Rosie at Infinite Appliance. Very easy to work with and the quality of work is great and efficient for repairs. Great source for replacement appliances as well”