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November 2024 by Gautam Parvataneni
Great job with the attic and basement clean and insulation. They do everything very clean in a timely manner. And they went extra mile to do a pressure test after everything is done to make sure there are no leaks. Very happy with their work.
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September 2024 by Catherine Horngren
They were polite, punctual, and hard workers. They made good suggestions to improve health and energy efficiency that were needed. I appreciated that. Highly recommend.
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August 2024 by gary stillian
We called for air duct cleaning and the technician that came started cleaning our air ducts and then did a full inspection for our air duct system in crawl space..after inspection They discovered that we have asbestos covering our ducts they are trained and have certifications for asbestos removal and maintenance
We got a quote for replacing the air ducts. The next day they came in and removed the asbestos and install new air ducts for us. The air flow is much better now and we feel that the air quality is better for sure.
We will recommend this company to our neighbors
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July 2024 by Suyog Gupta
We hired All Bay for attic cleaning, reinsulation, and new ducts in our home in Saratoga. Noam's bid was very competitive in terms of pricing and his crew completed the job within 2 days. He also went above and beyond in patching a crack in the drywall left behind by boot removal. I'd highly recommend hiring All Bay for attic and duct work.
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February 2024 by Carrie W.
I found All Bay via Yelp and am really pleased with the service that Noam and his team provided in replacing my duct work. I have had major rodent issues and I was told there were several holes in my ducts. At first I was looking to clean and patch up the holes but soon understood that that wasn't going to deal with all the mess the rodents left behind, not only that but my ducts were in really bad shape so I would need to replace the ducting. After calling one company out to get a sense of what should be done, I was told to consider alumiflex. But looking into that further, it appeared that would also not really help the situation as rats could still nibble through the aluminum foil. So I determined that I wanted to get solid metal ducting. I got 3 quotes and of those, All Bay was the only one to quote me for metal ducts and they quoted me a better price than IRBIS did for alumiflex. And, Noam was the only guy to actually crawl in my crawl space to assess, he found some asbestos left behind from the prior duct replacement done before I had moved in. Just by doing that, he put me at greater ease knowing that he had actually quoted me based on what he saw below rather than giving me an estimate out of the air. The actual work was quick, done in 2 days! I was told 3-4 days and even 5-7 days by the other companies, and metal ducting is way more intensive to install. They protected my house with plastic cover, found and removed another asbestos boot, power vacuumed my crawl space and cleaned up well after. Noam has been very responsive and attentive to follow up with me which I appreciate. Yes, like others here have noted, communicating with the workers onsite wasn't the easiest due to language barrier, but they were great guys, hard working and eager to be helpful and I just went through Noam to get clarification on things. So if you're like me and scrolling through Yelp and you've found All Bay, you've done well and should feel confident to hire them for your job.
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January 2024 by Katy H.
Had a mouse problem in the house . I communicated with Nadim. They were very responsive and prompt. They found active rodent activity in the attic and said our rodent insulation needed replacement too. Quote was very reasonable especially after Bayren rebate. They removed our old insulation, sanitized everything, blocked all access points in the attic and crawl space, and replaced insulation. They even set traps after everything was done. One of the main deciding factors we went with all bay is because of their 5 yr warranty rodent free activity. After they finished everything we still found evidence of mouse activity in the house. We call them immediately and they immediately sent someone to check all the traps and offered to set new ones around the house. Because we have small kids and dogs we needed something that is child and pet friendly. They offered to come back to set glue traps instead. Even though we ended up setting our own traps and got the mouse ourselves before they were able to come back out, we were definitely impressed by their customer service and how they stand behind warranty. Now our house is rodent free and definitely more comfortable and using less energy to maintain a comfortable temperature with the new insulation. Also, we got the bayren rebate pretty quickly and easily.
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December 2023 by Priya N.
Naom and team did excellent job at our new place replacing entire duct work, removing asbestos, removing old insulation in the attic and adding new. They did vacuum the attic to remove asbestos particles in air (by any chance), sanitizing it, sealed any openings for rodents. I'm extremely happy for the great work and they finished the job on time. Not to forget, Naom gave the best quote out of many I received. I highly recommend this company for your HVAC needs!
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December 2023 by Rose Z.
All Bay Insulation & HVAC did a very good job. On time and clean. The manager is professional, the workers are polite and know the jobs. I recommended All Bay to my friends. Thanks Nadim and your team.
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December 2023 by Jennifer D.
I've spent a while thinking about how to rate the experience of having our attic's insulation removed, ductwork replaced, attic rodent proofed, and new insulation installed. The overall experience still sits poorly with me. Sam was communicative with my husband but not with me. This led to a delay in getting on the schedule as well as miscommunication about what was exactly getting done (R38 versus R44 Whether it was eligible for the BayREN rebate ( in case you weren't aware) or if the cost differential was more than needed. ) We noticed there were some challenges with folks on site speaking english. This added to some problem resolution. We come back after the job is done and it's incredibly hot. Seems odd that they haven't turned the AC or any kind of air on. The first thing I notice is that my wood floors have some damage from the tape being applied directly to them. I already needed to have them redone and I guess this is confirmation that everything was well sealed/covered. They demand the check, so we hand it to them. (mistake) Next, notice a vase was broken. They kind of shrug and look sheepish. Ok. I go to the Nest thermostat. It's not responding. At all. No light, nothing. I ask them how they know the duct work is actually functional. They say they tested it from the furnace. They go out to the furnace and flip a switch. The Nest comes on, but the AC does not appear to be working. I notice no cool air is coming from the vents. I want to believe that it was a communication issue but it really felt like they were dismissing my concern and then outright claiming something (that they tested) when they hadn't. I went through the different rooms and said it didn't feel like there is any cool air coming from the vents. (The original problem was inconsistent air flow in 2 of the rooms so I checked them all to see whether maybe it was just the same problem unresolved.) One of the guys insists that it is cooler and that I'm just not noticing it. We go outside and the AC isn't even turning on. Good thing as they had dumped their wet clothes (I mean I guess they took a shower because they were in a hot attic?) on top of my AC unit. I notice that there are 5 new holes in the ceiling where the nails have gone through the ceiling in 2 different rooms. We ask for the check back, and they don't want to give it to us. They call Sam, and Sam convinces them to give it back and that they will send someone out. The guys apply some caulk to the nails in the ceiling, lick their fingers, and smear the caulk around with their finger tips. I know this is partly my own hangups. Like it bugged me for ages when my husband started to paint the ceiling and I could see the difference in the 2 whites used. Now, those caulk marks, not only do I see these bubbles in my ceiling, but I have the memory etched in my mind of the saliva being mixed with the caulk. We ended up extending the hotel stay for another night as we couldn't stay in the house. Sam does get someone out who comes in and checks the wiring in the attic and is able to get the AC running. But, the air doesn't seem to be that much cooler. Sam says he'll get back in touch and adjust it if needed. Sam doesn't get back in touch. We spend another $300 with another company to come out and check the AC and get things cooling appropriately. Overall, they did an OK job. And it was fast and on time. They didn't really resolve the balance of cool air distribution and we had to get a separate company to validate the work. The overall experience with the lack of respect and follow-through ruined the experience for me. We also discovered that they left the traps which we had assumed they would take with them once they were done. I'm not sure what we were supposed to have done if we had caught a rodent. Thanks for the traps I guess?
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November 2023 by JR B.
This company is very professional and efficient. The representative, Sam, was always prompt about returning our calls and was friendly and knowledgeable. The on-site foreman, Ryan, was cheerful and kept us informed on the progress and details of the job throughout the day and a half that they were here. Everyone on the crew was courteous and conscientious about cleanliness and safety. In order to finish the job before Thanksgiving they brought in extra workers and managed to finish a full day earlier than expected. We highly recommend this company!
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November 2023 by Jack M.
All Bay Insulation & HVAC is very good company There doing very excellent job, On time and clean, professional
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November 2023 by George Burkhard
After we had an energy audit and found a ton of leakage from our 1977 era house, we hired All Bay to renovate the crawlspace and attic as well as install a new heat pump system (previously propane and separate AC). It was a big job. The whole team from All Bay was great, with special credit to Noam, Memo, Armando, and Rene for taking a lot of care to be sure the job was done right. We ran blower door tests throughout to be sure we were finding all of the big leaks. It's a whole lot better than "spray and pray" methods you typically see! Also our crawlspace was transformed from a rat dungeon into a nicely sealed area that you can actually feel comfortable moving around in!
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November 2023 by Jesus Prado
One of your drivers was cutting people off in traffic and break checking other drivers I understand sometimes your in a hurry or get frustrated but we all gotta get to work safe
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November 2023 by Nanda J.
Quickly provided the appointment charged reasonable market price and quickly resolved the issue
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October 2023 by Will V.
I would definitely recommend All Bay to others! Noam and his team were very efficient, provided a detailed quote, and understood what worked best for our situation. They installed a heat pump, replaced all ducting, insulation and did a great job. Even fulfilling our last minute requests. They have been very responsive and quickly resolve follow up calls.
