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August 2022 by Andrew Ling
Nice quality and wide variety of children’s wear
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January 2022 by Paoliz Vare
Online pickup? Don’t even think about it ,Rude employees who seem not knowing what to doExpect them to came and help you when ever they want.
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October 2021 by Natalie E.
I went into this Abercrombie store yesterday and the staff there were totally rude. Didn't bother to say hello, and when I tried to ask for a fitting room nicely they cut me off mid sentence and told me "give me a minute" before walking off and chatting with other store associates. Never got back to me. Whoever is running that place seriously needs to get it together with who they are hiring because all the employees were unfriendly.
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August 2021 by Alicia B.
this store is so good, i get paid and then i end up spending my paycheck here. it's the denim and the hoodies that get my every time. the tops are cute too it's kinda like you have to buy them.
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May 2021 by Jennifer V.
Nice staff! I recently ordered a dress online but received the wrong size...called my nearest store to ask them to hold the correct size for me to go in for a quick exchange and they assisted me perfectly. I took off one star because the store was really hot. Also, this is an issue across all A&F's but I hate that the floors near the dressing rooms are black and shiny...it makes the floor SO reflective and you almost always see silhouettes of customers who are changing in the rooms! Makes me super paranoid to use their dressing rooms and I usually ask my boyfriend to stand in front of the door to ease the discomfort.
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December 2020 by Katie R.
First let me start off by saying that I do love the clothes at Abercrombie and wear their clothes often. Items are high quality and a lot of it is reasonably priced. I recently started buying from Abercrombie after having not bought anything since middle school. The clothes are modern and versatile, they have many items are professional and can be worn for work, and many that are cute to wear going out. Love their products. But, shopping in store is awful. The music is so loud I feel like I have to yell at someone if I am talking to them. The cologne smell is so overwhelming it can make you light headed, and the lighting is too dark. I know it is not this store in particular,but the Abercrombie brand as a whole. This is why I shop their store online. I recently decided to do an in store pickup since I needed to get some other things at the mall, and being in this store was stressful! I wanted to look around and try stuff on but I couldn't stand to be in there more than 5 minutes. It feels as if they are still trying to appeal to the 6th-8th graders with their blaring techno Justin Bieber remix playing throughout the store. The online store and the physical store do not match at all. Online is a light, bright, and sophisticated experience. In store is a stressful fever dream of suffocation. I wish Abercrombie would upgrade their stores to reflect the way their brand has transitioned. I know a local mall Yelp may not be the way to convince them, but one can hope someone high up will see and consider enacting change.
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October 2019 by Morgan W.
Horrible experience. I had an instore pick up and When I went to pick them up, I decided against taking them home. The very incompetent girl at the register said I Would get an automatic refund. I forgot and about a month later checked my statement..nothing. So I emailed customer service. Terrible. They didn't believe me about not taking the items home and it took a solid week of sending 4-5 emails a day to get my $50 back. Terrible store and customer service. Do not shop here and give this company money.
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October 2019 by Zaid Abbasi
Kids like their clothing and I always find something nice at reasonable price I love this store
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October 2019 by Stephanie D.
The music is too loud and they spray way too much cologne in there. Clothes are definitely overpriced.
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September 2019 by J.Lollie N.
First of all, I wanna talk about how they arranged the fitting rooms between the hall and how those should've been sectioned male and female with a certain distance. Secondly, I wouldn't come back because the fitting rooms was too tight and lack of places for me to hang the clothes I had. I had to put my phone, clothes and wallet on the ground while changing. I'm 5" tall and the tiny hook on top of the door isn't reachable at all. I rather buy somewhere with better fitting rooms than going back for this. However, the employees was really helpful and nice to me.
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May 2019 by Tiffani-Irelynd Pham
Love the clothes super comfy!!
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February 2019 by Pony P.
I would give 0 star, the manager here( well I am not sure if she is the manager, but she has the right to adjust the price) is the worst custom service. I saw the price online is cheaper in store, but she refuse to adjust the price. Never has this experience in any other store!
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December 2018 by im k
very good service
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November 2018 by Tina T.
The manager for the day, Luis, is the worst manager ever. Not only did he not know anything about the shipments, he gave me wrong information and wasted my time. He told me that the packages hasn't arrived yet and that if I wait till around 3pm, they would have everything and I'd be able to receive my package and do price adjustment with them. It was 10 am when he talked to me. I waited until 2pm, and i received an email saying it has arrived. I went into the store, to be told that they need 2-3 hours to sort through boxes and get everything scanned. I can't wait another 2-3 hours as I have to go back to work. I can't come back later for price adjustment as it is black friday weekend, and I hate adding on the work load the sales associates have to do already. They can't honor the discount to next week even after I told them that they had miscalculated my time and wasted both of our time. Get a better manager.
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August 2018 by Diane S.
The week before school and 1 person at the check-stand. Ughhh! Lots of reps out in the floor, but no one to "make the sale"
