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February 2024 by Venkatavaradan “Venkat” Sunderarajan
Fantastic staff who go above and beyond, amazing service.
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January 2024 by geruifang
Professional service and nice people.
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January 2024 by Sandeep Saini
I have been along term auto repair customer and Don’t want to isolate the service adviser by naming him but disappointing customer service today
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December 2023 by Casey Vess
Excellent service
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November 2023 by Mark Lew
They advertise they work on Teslas. From their website, I thought I was scheduling an appointment, but it is not really an appointment, which explains why there were so many openings. Turns out it generates an email asking you to call the AAA service center, and only after talking to a live person is an appointment scheduled.Scheduled an appointment and went in. My AC was not cooling (fan was working fine). At intake, the service advisor used my remote to open the frunk - he's not used to Teslas. I ended up giving my odometer reading from the app - no need to go into the car. They need to diagnose ($179?). I note hourly rates of $199 for nonmembers and $185 for members.Later, received a call from the service advisor telling me I need a new sensor which was north of $1,000 - the check engine light went on and they checked. Interesting since I don't think my Tesla has an engine nor a check engine light. Apparently he was calling the wrong customer.Late in the day, I received another call - they can't fix the car. Their computer can't communicate with the car - told to go to the dealer. Since they couldn't do anything, no charge.Picked up the car - the frunk was unlatched again.Several days later, I went to Tesla service which diagnosed a blown fuse and a failed air-conditioning compressor. It's an expensive compressor and the hourly rate is around $250, but at least I can get it fixed.Big waste of time, and I went to AAA to avoid the manufacturer which itself is frustrating (a recent service at Tesla took over a week and they said they spent 11 hours trying to diagnose a problem (Old 10+ year old Tesla means old software and the settings for new replacement parts are different, but Tesla chalked it up to goodwill)).At least for Teslas, not ready for prime time.Service: General repairs & maintenance
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November 2023 by Glenda G Anderson
Communicate clearly, and deliver quality work at a fair price.
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November 2023 by Michael Roman
Quick attendance to needs, upfront pricing and allows updates to many dmv services. Much better than dmv. They need to sign an mou w dmv to provide all services....
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October 2023 by Timothy Mathews
Their hours say they’re open until 5, but techs go home by 4. AAA sent us there but they couldn’t help us until Monday. At least the staff gave us water to fill the radiator so we could limp along.
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October 2023 by Bobbie Rancourt
Didn't do work charged for...man services have gone down
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October 2023 by Ernesto De Luna
Very good customer service…I Love AAA they have always been there for me and my family… I would highly recommend a family member or friend to AAA thank you guys you guys are great ????
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August 2023 by bill croft
They did work on my 2003 Cobra, it's a very difficult car to work on and they pulled thru like champions. Could not be happier with service.Service: Transmission
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August 2023 by Julian T.
This place is worse than the DMV. I waited more than an hour just to insure my truck. Apparently my name "got skipped". I spent two and a half hours in this place
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July 2023 by John Nufer
Good customer service, friendly atmosphere, and very professional.
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May 2023 by HG Hill
Very helpful staff. Always looking for more ways to assist customer.
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April 2023 by Khay M.
-Absolutely impeccable service!!! 5 stars!!! -Super friendly, relatable staff! -Offered lyft service for meeee, both to and fro!! -Repaired brakes & rotors same day in just a few hours!! -Provided "easy to understand" 5 point inspection (fee credited towards repairs!) -Was cheaper! cheaper! cheaper! than the other shops around! like, $200 cheaper!!!! and lord knows the other shops don't arrange transport for your convenience! and special thanks to: *JEN MARTIN!* *JEN MARTIN!* *JEN MARTIN!* *JEN MARTIN!!!* Jen was exceedingly helpful, had a great smile, and provided more detail & explanation for things to watch out for soon, and services needed far off... she was completely transparent and did not once make me feel like i was being swindled or upsold! as a single mama, this reassurance is priceless!!!!! i finally found staff with actual integrity!! ***i can't sing her praises enough!!! Jen is next level awesome!!!!*** *CONCLUSION*... this is a repair shop you can trust!!! annnd its more affordable and waaaay more transparent than the competition!!!! 10/10!!!
