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October 2024 by Tanequa Bailey
Great storage place. No pests except moths, pretty clean except there were stains in the unit when I moved in. Really happy I chose this place and had my stuff here for years and everything is okay and in great condition. The rent did keep going up every year though. Still would recommend for the lack of pests.
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September 2024 by Juan Pablo
BE CAREFUL everyone. I never write reviews especially negative to put people or businesses down. But had to write this one. All my personal items sentimental stuff from my mother who just passed recently was ransacked and destroyed by rodents. I was told an area manager would call me on Monday and that was last saturday. Never recieve a call. I did receive a text message to remind me to make a monthly payment though. I called 1701 Senter, San Jose A1 storage and the store manager Jesus answered and gave me the most lame run around / excuses and did not offer any help or show compassion. I am so disgusted and disappointed. I just left voicemail for area manager Anjuli. We will see what kind of customer service they provide. Stay posted people.
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September 2024 by Lorraine Walston
Jesus is amazing! He always greets me, he has memorized my unit number, and any questions I ask he always has the answer. If everyone I encounter were as nice as Jesus, the world would be a better place!! Stop by and you'll think so too!
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July 2024 by Zaldy G
Great! Jesus has been very helpful and accommodating to our requests. We were not suppose to start our lease until sunday but need to unload some stuff, and they were more than happy to help us. Great customer service! Highly recommended!
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June 2024 by K S
Customer service is excellent! Storage facility is secure. Provides carts for easy transport to the unit. Best of all, affordable! Can’t say enough great things about A-1 Self Storage.
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June 2024 by Barbara Nielson
I am so happy that we chose the A-1 self-storage on Senter Road in San Jose to store some of our household items when they outgrew our small apartment storage space.
A-1 has many sizes to chose from, all at an affordable price. The grounds are kept very clean and well- organized. The staff were fantastic! They were very helpful and very nice. They made the move-in process so easy.
The units are clean and each has its own alarm, which makes us feel more secure. We were given a personal code to use to enter and exit the storage area, as well as the elevators. Security is a top priority and we love that!
If I could rate them higher than 5 stars, I definitely would!
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April 2024 by Biviana Amavizca
DO NOT RENT AT THIS PLACE! It is an unsafe storage, there is no one watching who enters or leaves, the thieves enter as if it were their house easily, they entered our storage they stole our tool and the insurance for 2500 dollars that is included for 12 extras in the bill was not responsible of everything that was stolen from us because we did not have an exact photo of each thing that was stolen from us or a receipt, of course they do not tell you that when you are making the contract so read very carefully what you sign, you may have things that they gave you or that you bought ago. time and they won't pay you unless you have a ticket and a photo of each thing, we got some photos that we had on our phone and they only paid us what they thought was fair, not even half of everything they stole from us even though In the contract it says that it is 2500 for theft or fire, very bad service, I leave this storage with a bad taste in my mouth.
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February 2024 by J. Clay
I truly appreciate the staff at this location! Upon my initial visit, I was assisted by Michelle and Jesus, and on my follow-up visit was greeted and assisted greatly by Vanessa. The entire staff has been amazing, and I appreciate the security and the cleanliness of this location, and as a new tenant, look forward to my time here. Highly recommended!!?
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February 2024 by Ed Vence
All good ?
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February 2024 by Abel
My experience was satisfactory. Staff was accomidating, thank you for the the experience while storing at the facility. Staff was respectful and profesional. Jesús was an amazing person to have met. Until we meet again. Thank you Jesus and A-1 Self Storage.
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February 2024 by Daniel Quezada
Clean, secure, with professional staff. Been a customer for 5 years. Just finished consolidating one storage but keeping the other! Feels safe and secure.
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December 2023 by Yuni Gaona
I move from public storage to A1 to pay half the price LESS! Thank God! And i feel the environment more peaceful
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December 2023 by Irshad Osman
Excellent customer service, very clean, cool and safe storage
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December 2023 by Rodel Agloro
Awesome people
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December 2023 by Dario Hernandez
Very good service, I recommend it!!