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July 2024 by Allan Andreis
Fast & friendly
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June 2024 by Brianna King
I had a fantastic experience at AutoZone today thanks to Al.C! He effortlessly changed out my daytime headlight with no issues. After visiting two other AutoZone locations earlier in the day, Al was a breath of fresh air. He was efficient, knowledgeable, and got me back on the road in no time. Thank you, Al, for your exceptional service!
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June 2024 by Cindy Ackley
Al C. - Excellent Customer Service.
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February 2024 by Smell The Flores’
We work on cars, that’s what we do so we when we ordered a part valued at close to $400 we expect for things to run smoothly. Instead we get to the San Jacinto pick up location and sure enough we are told they do not have it in stock. When we confirmed the night prior that they had received the already paid for part. We then called the other location is which we ordered it from and we’re told it was delivered to the pick up store. Louisa (store manager) was already with an attitude at 7 am, we had the other store on the line and in a matter of second she was flipping out on us. In return my husband gave it right back to her. At the end, she let her own feelings come between her job and her customer service and refused to help us. Even going as far as calling the cops and lying to them and trying to remove us. All we wanted was to know where our part was or is. If I could attached the video of her berating my husbands weight and telling us she is refusing to refund our money I would. At the end, my husband contacted the district manager, and I schooled her on manager clearance and I walked out with a cash refund. We will never be giving this location our business and I really hope that the district manager who was extremely nice and understanding is able to find another manager who he can be proud of.
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January 2024 by Alexis Holiday
I had the most excellent experience with Venus. She was very knowledgeable about the questions I had and was very eager to help me. I would absolutely recommend coming to this location because of her excellent customer service. Alex the manager was extremely helpful as well.
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January 2024 by Cee Flores
Horrible customer service and very rude employees
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January 2024 by American Balls and Reptiles
The lack of knowledge is super frustrating, but they are close and can typically figure it out.
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December 2023 by Francisco Valdez
They usually have what I need and their loaner tools come in handy when you need it. Unless you need a pay that same day just order it online because they upcharge way too much to the point where some stuff you're better off getting it at the dealership.
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December 2023 by J B.
I've spent 20 minutes trying to find the right Auto Zone store on this website. Guess this Auto Zone is not listed with yelp. They are located at 104 So. Sanderson Ave., San Jacinto, Ca I went in because my temperature gauge was going up. I live near this store. There were only 2 employees-1 male, 1 female. The male employee assisted me. I told him I was worried about my temperature gauge. After obtaining specific information about my auto-he asked me to follow him to where the Antifreeze/collant was located. He got a gallon container off the shelf and immediately handed it to me and left. I brought the product to the counter. The female clerk completed my purchase. I asked if there was anyone who could come to my car to see if I was putting the fluid in the right vessel. She said "no, we are not allowed to do that, because we could be sued if we instructed you wrong". I NEVER got that type of response when going to Reilly Auto Parts. They are always helpful.
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November 2023 by Cecilia Covarrubias
Excellent service, they helped me find the correct wipers for my car
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November 2023 by Jude Serrano
Nice Parts Store they just need more cashiers(:
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November 2023 by Pamela Moe
Worst Auto Zone, the employees are rude and don't pay attention to the customer, they care more about what is happening within their lives!!!
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October 2023 by Bee Bee
Why is there only one employee in this store by himself? Al who’s name I learned as I purchased a battery for my vehicle…. Was alone in the store, with a line full of customers! I guess when you are the Manager all shifts fall on you. He remained claim and showed excellent customer service but you have to do better Auto Zone! Hire this guy some help. Im in line watching people walk out without paying taking advantage of the situation 630pm.
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October 2023 by ras david
They got parts for me Jeep
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October 2023 by Jynxful
store sucks, Al’s super helpful
