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December 2023 by Cathy C.
Very bad attitude especially the female employee who is in middle age. I use this UPS very often because it is close, and their employees attitude is so so but not good for sure. Today, this female employee ( I guess it is the store manager) attitude is very very very bad and do not know how to respect and respond people. I return my packages and they told me that it charge $2 dollars to wrap up, and I ask them it is not making sense charge for extra if I mail it back for 2 package and none for separately. Then this female come and say if u don't want to pay $2 and cancel with very bad attitude. She shows that she think i couldn't pay $2 because i ask her why. After that, she talked to the mailman and say some people are not friendly. I just ask a question and then she complains some people are not friendly. I am not sure what is her purpose to saying this and right after I ask her a question. I feel very upset from this conversation and I will not recommend and come back to this shop. Bad experience!
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November 2023 by G C
Very helpful, friendly staff. I drop off here regularly and they always take good care of my boxes. Thank you!
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October 2023 by Aidan P.
I was in a rush to get some documents printed, and the women that helped me was extremely kind and helpful. She was really patient with me haha 10/10 service and i liked how nice and clean the store was
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October 2023 by Mei Lee
The store location was very convenient. The workers very nice and friendly. Really helpful for service on Sunday.
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October 2023 by Guanyu Ma
They do not accept business account, which is against the UPS law.
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September 2023 by Maria Hy
Great place. For me, I appreciate that the staff was warm, friendly and knowledgeable. There's so many services offered here. Parking is street or there's a small parking lot right next to the store. I also like that they can help chinese speaking customers. thank you!
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August 2023 by Eric L.
I pretty much echo the previous reviews here. I stopped by earlier today to return an Amazon order, and the staff member that assisted me was nice, friendly, and efficient. I was in and out in less than a minute and was greeted upon entrance and provided a receipt for my return without asking. Huge bonus for being open on a Sunday, even if reduced hours.
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June 2023 by Ron D.
Service was great ! Convenient location and friendly staff !the whole process went like a smooth breeze.would definitely recommend this store.if you're returning something you bought from amazon they'll even print the label for you
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May 2023 by Yang Qu
Very nice and patient the older man. Quick and so professional local store!
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April 2023 by Leng Q.
I've been to many UPS Stores in and around SGV. 3 reason I love this store:1- staff, are always friendly and efficient. Every time you walk in they greet you and you never feel like your interrupting their day. It sounds so easy. But other store you like MPK and Rosemead you feel like your the one greeting them. 2- Open when they say they will be open on time and never close early! Plus they open Sunday. A huge Plus!3- provide advice.... On your shipping to save you time and money!
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April 2023 by Jennifer Valenzuela
I want to start off by saying that this will now be my go-to location. I previously went to another that left a really bad taste in my mouth and I'm glad I found this one. The location is very organized and clean. The staff is friendly, knowledgeable and super helpful. It was such a different experience and left me feeling grateful for individuals like them. i will be coming back and recommending to friends and family.
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March 2023 by Anglo Shot
Do not ship here !I lost items in the package! someone of employees were stolen costumers item and nobody will pay for it ?
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January 2023 by Jorge R.
Great service great customer service. Went here to drop off Amazon returns and staff was very helpful
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December 2022 by Rick H.
5 stars rating! 5 stars service! Robert is an exceptional manager. He specializes on international package delivery. I have a package full of over the counter medications to China. He helps me on completing custom form. You will need 1. Address in Chinese 2. Translated address in English 3. Recipient phone number 3. Area zip code. Robert speaks mandarin which greatly help Chinese customers. I highly recommend UPS at Alhambra for your next package delivery!
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November 2022 by M Gue
This is my to go UPS store and the times I've been coming here they are nice and fast service. However, the parking lot is small and it sucks to be shared with the other two small business next to it. Other than that OK :)
