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September 2023 by Thy Diep
Doctor rushes patient without explaining their diagnosis. Uncaring for patient's concerns.
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July 2023 by Leticia Pimentel
My experience in this office was a 5star. Wait time wasn't long at all. Guess it all depends. Other days are busier than other days. Debra did my ultrasound today . She was very nice and professional. Felt very comfortable with her, also I did my treadmill stress test with Denise and it was a great experience at this office. Thank you ladies foraling me feel so welcomed and safe and taken care of.Best regards
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July 2023 by db florist
Just came in today for leg ultrasound. Clean facility with nice seating. Waiting area has a few folks but front desk staff was professional and efficient. Heard them speaking English, Spanish, Mandarin Chinese, Cantonese.Rosa, who take care of me, was amazing. Thanks for the great experience!
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June 2023 by Don Truong
This is the worst place to go to if u have a heart problem. They hire so many people sitting in the front office and yet no one picks up the phone if u want to schedule an appointment or change ur appointment. Call and u will find out. Go to the office and take a look for urself. They hire so many people and yet they can not get 1 or 2 people to answer the phone. I would not recommend this place, and also they over book patients.
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June 2023 by Mamie Y.
wait time is terrible why having a appointment makes no difference herereceptionist said i was 15 min too early for my appointment so havebeen waiting over 1 hour now91 years old and still waiting
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June 2023 by David Y.
This place is bad place to be if you have all day to see the doctor than is ok my father in law 91 years old app at 11:45 still waiting now is 12:45 for me I wouldn't want to see this dam place oh we were there at 10:30
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June 2023 by Cathy Ha
great visit and doctor is really good
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February 2023 by CESAR SAUCEDO
the service is terrible after a heart attack the hospital referred me there the first appointment was supposed to be with doctor kok but it was not so supposedly it was another doctor on my second appointment on february 24, 2023 which was originally on 01/17 / 2023 they called me to change it to 01/24/2023 when I arrived at the clinic they told me that I did not have it. appointment until 02/24/2023 I told them that I was not going to return, another doctor attended me who did not know why he was there and was telling me that I was there for constipation, he was not even looking at my file when I finished, he told me to make an appointment for 6 months, which I did while outside the clinic they called me to change the date of the appointment again because the doctor who supposedly treated me was not going to be there that date was when I saw the supposed doctor who treated me on my first appointment there I realized that it was not doctor who was a nurse I have a new clinic where I am going to cancel everything with them
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October 2022 by D KAIEN
Review is not on the doctor. This place seriously overbooked people. Each patient is like 15 minutes apart and you know each will take more than that. It's always packed and the wait is always hours. You can always expect half day wasted here
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October 2022 by I'mAssholeatbest 88
The worst place on earth. They treat like you are crazy and then threaten you not to return because they say it's all in your head no matter your age
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October 2022 by maryam Numair
Worst worst worst worst worst...i made an appointment for my dad on july 13 and they gave for sept 8...today(8th sep) i called in the morning to confirm the appointment because there was no appointment reminder from them.We went there and receptionist told us that the doctor had an emergency and had gone to the hospital. The other doctor can see him but its more than 2 hours of wait time. I understand the emergency but atleast call the patients so they know. I had to take the day off to come there. And then she gave me another appointment for November 23. Don't waste your time if u have another option coz they don't value others time.
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August 2022 by Alexandra M.
F*** this guy he told me I'm too young to have a heart problem and that I was over thinking. Well guess what he was wrong and I almost died. This was 2019 few months later I was hospitalized so 2020 August and got a new heart and kidney transplant it's been 2 years and I am great full for Keck Hospital of USC that save my life.
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May 2022 by Tentay P.
Not quite happy this morning because I came in 30 mins early for my 9am appointment, 2 hours later, still waiting outside. Trying to understand somehow because they said my doctor got delayed at the hospital and is now backed up and catching up on the patients before me. It hasn't all been like this experience for me so I'm going to be patient. But for today, it's a 1 star for me. FYI, they don't call or txt for upcoming appointments so be vigilant in reminding yourself with your own appts. Convenient location in the corner of New and Valley just be on the look for the address number and clinic entrance. Free basement parking. Good thing with this cardio center is most of the tests are done upstairs except for labs and they are in-house so not too much waiting for doctor approvals. Doctors are young and proactive. They seem to be fast food pace but when they see you they give you attention and answers questions if you remember asking all of them. Make a list of questions so you cover all of them. So far Dr Xu is good to me. When he sees me, he is always working with another person who takes his notes and checks for requested lab tests.
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April 2022 by Wai C.
I never understood the concept of making appointment... You made an appointment, u showed up 10 mins before the appointment time, and they made you wait for 1.5 hours here and now we are still waiting! Come on, this is horrible. Like your time is money, your patients' time are nothing. You should seriously considering not to overbook. I would like to give 0 star if I could. This is bad! -_-
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February 2022 by Cece G.
My apt was at 2 and I am barely leaving at 4:20. They are just money hungry & try to squeeze too many people into their daily schedule. This is ridiculous. Honestly considering going back to Kaiser because if they say your apt is at 2, you are seen at 1:59. Thank you for not considering my time.
