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August 2023 by Hunter L.
Don't pump here. I put my credit card and pumped $30 and the machine didn't give me a receipt. I went inside and told the person receipt on pump 1 and she looked confused. She said that's not my pump station and I said yes it is. Another guy came in and said he can't pump at his station. She said she made the mistake and said he was supposed to be on pump 1. He also gave her cash first. So she explained that I have pumped his money into my car and I should pay him back so he can try again. So I was in a rush and I just gave her the money to deal with it. I totally forgot to still get my receipt and left. Since I paid cash anyways I didn't need a receipt. Later I checked my credit card after a week and it was billed $30. I tried to dispute with my credit card and was rejected. So they said I have to take it up on the gas station. I don't even live near there and I was out of town for 2 months before I got the claim rejection letter. From the look of the reviews, they am for sure they won't seem to cooperate or believe me. This was 3 months ago that they scammed me.
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June 2023 by B W.
Shell card had problems with the reader. I have already requested a new card but it hasn't come in yet. I was assured I can still use it until the new card arrived. All the attendant needed to do was input the card number manually. The attendant and manager told me they couldn't do that. Its probably more like they didn't want to do that.
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January 2023 by diana hsieh
Good place to get air for tires!
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October 2022 by Sylvia Escobedo
Currently very expensive ? ? higher then other nearby stations
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August 2022 by Garrett W.
Today Manuel, the guy at the register, stole my money from the pump. I told him 25$ on number two, he said "oh i put it on the wrong pump, sorry, I can't refund" and refused my service. Please fire this guy , and please avoid coming here unless you have a receipt.
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May 2022 by Amy H.
I always pumped gas here before pandemic. Now I used the one closer to my house. My tank is almost empty and I passed the gas station here. Don't know that cashiers name is, but she's rude. Won't come back here again.
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March 2022 by Jimmy F.
DO NOT PUMP THE GAS here! My tank was empty, so I decided to stop by. Everything was fine until I filled it with the gas here. As soon as I got out, my car wouldn't go pass 3k RPM. I had the mechanics look it over and they couldn't figure it out. My buddy and I decided to siphon everything out and refill it with gas elsewhere. It went back to normal right after.
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February 2022 by melvin henderson
Very very rude cashier, very concerned about his phone then his customers I really don't like this place
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October 2021 by crystal wu
The air pump is too old to functional. We paid 3 times, but still cannot fill my tire. The person working here is totally did not care what is happening. He refused to check the pump neither returned the money. Stay here for 1 and half hour. Do not came here again.
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October 2021 by Roni
The gentleman there shares very terrible customer service.He even said SHUT UP when I tried to explain it. I told him the i am cusotmer of SHELL. How you speak like this.
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February 2020 by Michael Miller
Good Customer service. Gas is the same price for cash and card. Also at $3:459 it is the cheapest in the area. Save 5 cents with the Fuel reward card or number. The bathroom is dirty and the store is cramped. But stocked.
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August 2019 by K. Kyle S.
The whole things is not about the Refund of $2-3, it is about their attitude! The manager and supervisor attitude is worst as hell and rude. It is like they are pushing out of everything and not going to take any responsibility for the issues and they are not willing take time to satisfy their customer. They cheat and lie on their consumers. They do not have a good way to resolve when issues happened. The manager and supervisor attitude is terrible! The Cashier actually has a better attitude and nice talking to the customer. I have 3/4 of gasoline left in my gas tank when I head to pay for $40. When I start to pump I locked the Nozzle and I didn't pay attention or watch on the Nozzle I was looking around and When I look at the Nozzle I saw the gasoline is leaking on my car and tires a lot. The Nozzle doesn't stop when my tank is full! I Pulled out the Nozzle and went inside the office and notified the Cashier then the Manager walked to my car and asked where is the leaking. The leaking gasoline dried out fast cause the weather is like 95 degrees. It was leak out but not as much as it leaked all over the floor then the manager seem like saying I am lying! The manager is like well for your car it is supposed to fill up full with this much of gasoline, and I told her I know how much gas I can pump to fill up my full tank. With 3/4 gasoline to fill up full I might only spend $35 now it is already $38-$39 so I don't ask for full refund or so but may be just $2-$3 then issue can me solve but not manager and supervisor keep saying oh we don't know how much you pumped, all we can do is report the issues and tell me to call the Customer Service for refund. And I drove my car and stop at the side for 30 minutes to call for the Customer Service and they doesn't even put a "Out of Service" on that station which mean seem like they are going to continue cheat/lie on their consumers.
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August 2019 by David Y.
I like coming to this Shell gas station. Why? Because I believe it is the cheapest major brand gas station around the area. This place is always busy and sometimes there is a line up to pump gas. There is a small convenience store in the middle with gas pumps on both sides of the store. Next time when you are in the area and need to fill up your tank, give this place a try.
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May 2019 by Steven W.
I am pretty sure they water down their gasoline here. When I pump gas at other shells, I get 380 miles on a full tank on my electronic gas meter. This shell however gives me only 265 miles or so on a full tank with the same grade of fuel. I feel cheated. This is even worse quality fuel than arco for the mpg I received.
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February 2019 by Alex L.
Individuals here keep entering from the rear and parking head-in!! I suggest All cars enter from San Gabriel blvd, pull forward, and queue except for the inner lane.