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November 2023 by Eva B.
Went in at 130pm to get a oil changed and my tires rotated. Mr. Marlon greeted me as I pulled up with a very friendly smile. I told him what I needed done and I went into the waiting room. While in the waiting room there was a monitor on the wall where I can watch my vehicle being inspected. Mr. Marlon came in and advised me they inspected my transmission fluid and it didn't need changing due to my mileage was under 50,000 mile however he did advise me I needed a new filter for my air conditioner, I agreed. I watched Mr. Marlon and Mr. Samuel take my tires off and rotate, change the synthetic oil and air conditioner filter on the monitor. In 15 minutes they were done! Omg what great service! Marcela the cashier called me up (very friendly) and I showed her a email I received to get 10% off. I cashed out and left. I was very amazed and happy of how quick and great serve I received. And the whole cost was only $154.29 with my 10% discount. I could've gotten my car washed but it wasn't needed. Thank you all for the excellent service. Ohh I almost forgot to say I believe this has been my 4 time having my vehicle serviced here. I highly recommend!
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November 2023 by Heriberto T.
From the moment we walked into get our car serviced, Marcela was an absolute sweetheart. She was very kind and offered as a free car wash due to the extended wait for a transmission oil change in my vehicle. We were told to come in before 4:40 to pick up our vehicle but unfortunately encountered a ton of traffic. Even though we were late, Marcela still kept her top tier customer service treatment towards us. Thanks Marcela you're the best! Driving the vehicle after the transmission oil change was also great! You can definitely feel difference in how the vehicle felt, after getting this service. Thank you Marlon and Nica for an excellent job on my car! 10/10 would definitely come again :)
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November 2023 by Rob B.
This is my new go-to place for an oil change. Went for the first time today and was greeted by Marcela who broke down the options and costs clearly. She also seems to know every cars specific oil need with a simple glance at the car. ...Impressive. Marlon and Samuel performed the oil change and tire rotation. Each oil change comes with a car wash u can used within 30 days too. Very friendly and well run organization. Much appreciated.
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November 2023 by Maria Alejandra R.
My first time here I needed an express oil change And love their service., fast and professionals Big Thank you to Marlon and Nica and cashier Marcela The price is right Plus I got a free car wash.I will come back again , got a coupon for next time!!
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November 2023 by Jesse O.
At Mission Express Lube, the entire staff is incredibly friendly! Marcela, the cashier, was exceptionally kind and attentive. Although there was a bit of a wait, she even included a complimentary car wash with my transmission oil change purchase, which was a fantastic bonus! Nica and Marlon did a fantastic job working on my car, leaving it in impeccable. I'm extremely grateful and highly recommend this place!
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November 2023 by Sabrina T.
Marlon and Nica greeted me and were super helpful from the start. I appreciate their quick and friendly service. Marcela found me as I tried to find the waiting area and walked me over to a place where I could sit and wait. She was very helpful and made my experience smooth and pleasant. Because of the great service from amazing staff like Marlon, Nica, and Marcela, I'll definitely be returning and recommending this place to others!
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October 2023 by Cecile V.
Thank you Mission Express Lube for your constant amazing service to my car. Marlon, thank you so much for always being so attentive to my car service, taking your time to explain what service is being done to my car, and for the nice pleasant customer service. I greatly appreciate your quality value to the customer and car service. I have been taking my car here for the past 10 years and I completely trust the Mission Express Lube Service. Marlon, thank you so much for providing such great service. It is also nice to receive great service from Marcela, the cashier, who also takes the time to check me in and calls me when my car is ready. Thank you both so much!
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October 2023 by Vaness N.
It's like Disneyland here they have every essential service you need for your vehicle. Marlon and Samuel were quick and helpful, suggesting essential car maintenance. Marcela's excellent customer service made my wait enjoyable. I'll be back for sure!Thanks team! :)
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October 2023 by Morley T.
Marcela was very professional and advised me of service recommendations but never felt forceful. Marlon and Samuel were also friendly and finished the job quickly. The free car wash makes it a great value!
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October 2023 by Jacky U.
Came in around opening time to get an oil change and tire rotation. Luckily, it wasn't busy at the time so I was able to get in and out within an hour. Shout out to Marlon, Nica, and Samuel for getting my vehicle done quickly and efficiently! Also thanks to Marcela for being transparent about the services being done and being efficient at her job as well!
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August 2023 by Richard Chen
I've been coming to Mission Express for over 10 years. It has always been a pleasant and smooth experience so it's about time they got their well-deserved 5-stars. Right when I arrived, someone came out to ask if I needed an oil change. Marcela, the cashier, let me know how much the oil change would be before starting and let me sign off so they could work on it. As the technicians Marlon and Samuel followed their service checklist, they found that my brake fluid and air filter were dirty. I chose to have those items addressed and again, I had to sign off so no surprise charges. As a nice bonus, they fixed two issues left by the previous service center. They replaced a damaged drain plug and fixed an unfastened undercarriage cover. Overall, I'm very happy and trust this place more than the big-chain discount service centers.Services: Transmission
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May 2023 by Weston
My go to place. Free car wash coupon w every oil change. I always give these to my wife. Her car is electric and therefore doesn't need oil. There's a joke in there somewhere
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April 2023 by Willreal
great service, no nonsense business, fair pricing
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December 2022 by Kristen Arroyo
Fantastic service as always. My family has been coming here for years. The staff is friendly and the techs explain everything to you so there are no surprises. Prices are fair and service is quick. They even give you a free car wash which is appreciated. Highly recommend. No shady work here. Just excellent professional service.
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November 2022 by G-Hyun K.
I've never gotten my car serviced anywhere else but Toyota's service center, but I will keep coming back here! Marlon (sorry if I got his name wrong, I'm so bad with names) helped me with everything! I told him what I think my car needed and he understood. He's honestly the nicest man I've ever met! Didn't guilt trip me to buy anything, just told me what I needed! The prices were great too! And you get a free car wash with an oil service (idk if it comes with all services, you should ask!). I would recommend this place to everyone! :)