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November 2023 by redhothits
Took my car here for svc for few times already, Franson is very honest and super awesome... im the kinda guy that always keep my car running in great condition and doing or replacing stuffs or parts that might not even necessary... Franson will just tell me the svc that I only need and save me money.... unlike other auto shops that i went in the past... always telling me to do this and that... engine flush in a 40k miles car? give me a break..... Jack's auto is my GOTO auto shop ?
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August 2023 by Susan S.
The owner isn't an honest person ! During a conversation the owner told us , He suggests that he replaces different parts of the car which is ridiculous cause nothing was broken!! We of course declined, Unfortunately when he was giving us a diagnostic opinion which charged us $100 is supposed to be free After that day the horn doesn't work, when i turned on the radio it started smoking It doesn't work either. I wouldn't give him any stars NONE He doesn't deserve it! He Presents himself as a humble person. Fake !!! Take your hard earn money else where !!!!! I was looking through my receipts I still have them it's very disgusting I feel like a fool but no more that's it he was yelling at me After I told him that he lost a customer. What did he expect? I am elderly and I have an auto immune disease I'm not supposed to get upset I tried my best to talk to him didn't do any good he wouldn't listen he just keep yelling and yelling at me he didn't even want to talk about it only want to do is yell Go elsewhere!!
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May 2023 by Marcelino M.
The last time that I went to Jacks Auto Service the main mechanic the owner wanted to charge me $400 to fix my cars air conditioner. He said that he would diagnose my car free of charge. He charged me $100 just to look at my car for a very quick moment. After I told him that I wasn't going to give him $400 to fix my cars air conditioning. He got angry at me. My mom called him and asked him why it would be $400 to get the cars air conditioner fixed. He started yelling at her. My mom is elderly. I left immediately. I went to another local mechanic in Alhambra and he charged me $60 to fix my cars air conditioner. I would avoid this place at all costs. Not only will they try and take all of your money they may yell at you in a threatening way. They don't even deserve one star.
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March 2023 by Angel A.
Fransen @ Jack Auto Services is awesome he helped get my Mazda 3 go Zoom Zoom again. Great customer service and fair pricing on repairs. I highly recommend.
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February 2023 by Erika Walczak
The catalytic converter was stolen from my 2010 Prius last month. I spoke to several reputable mechanics in the LA area and heard the same thing: catalytic converters for my car were on back order for probably six months. Only one mechanic said “I can do it!” And that was Sky Fransen, the owner of Jacks. He ordered a part (CA approved) and did what was needed to make it work - even riveted a cage over the new part to protect against further theft. Main thing is, my car is back on the road after one month rather than six and as insurance only pays for two weeks of a rental, I’m over the moon. Thank you, Jacks Auto Services!
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January 2023 by Anthony Romero
Great shop!
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November 2022 by Marisol Gonzalez
Took my car to Jacks Auto Repair after reading positive reviews And they don’t disappoint. Customer service was excellent Sky did an excellent job of communicating what was wrong with the car my car was ready in a timely matter I highly recommended it.Service: General repairs & maintenance
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October 2022 by Marco Medina
Very honest mechanics that are looking to gain a long term customer not a short term one! I'm already going to have them work on my breaks and tune up from now on! I would 100% recommend them for your vehicle needs!
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July 2022 by Jose S.
I took my car here a couple months back. I was told nothing was wrong, yet my car is still giving me issues. Don't recommend this shop, as they were not able to get to root of problem. Questionable charges and expertise
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April 2022 by Maria B.
Exceptional customer service and speedy service. I needed service maintenance and I was in and out in 20 minutes.
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March 2022 by Ka C.
Thank you Yelp for directing me to Jacks Auto service. I've saved a lot of bucks. I appreciate the shop is extremely clean compared to most of the auto shops. That gave me a good vibe just by walking in. Sky is a life saver. I got into a car accident and had to pay out of pocket to get my car fixed. I've quoted at several other shops. All gonna cost me more than $1000 plus they said I may need to pay more once the parts are taken down and if they find something more. I left my car at Jacks, Sky did a really thorough estimation. He gave me two final quotes for new and used parts. The price was much affordable and reasonable. He is honest and he knows his stuff. It's my first time here but I had no hesitation leaving my car with him. He got my car fixed speedily. Besides saving me $$ in fixing the car, that saved me $$ in ubering and car renting too. Thanks Sky!
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October 2021 by david marquez
Excellent service
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September 2021 by George P.
I would like to thank my former player who I coached in high school. He has become a very fine young man and is well on his way to a bright future in the automotive industry. His recommendation to seek Fransen at Jack Auto Service has been a blessing in this trying times. Brought in a 350Z for a check up. Found a crack in the Valve cover, which we believed was a valve gasket leak. Gave us two options for parts, Original and aftermarket. Parts and labor was as expected. Fransen gave us an all around check up on the car and gave us the info we needed to move forward. Honest and upfront from a auto shop? Yep! The shop also recommended a nearby smog test center, which we used, and were able to get repairs, smog, and registration completed in 3 days. We will be back, no question. Fast and Furious, meetups, trips to the canyon....get ready world. Mini Me and Me are coming. Keep on Yelping.
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August 2021 by Shayla K.
Sky was kind and took the time to explain what was wrong with my car to me which I really appreciated. I will be back next time I need my Toyota Prius looked at.
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May 2021 by Jr Rodriguez
This mechanic is very honest and truthful, besides the prices being reasonable.
