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September 2023 by Jasmine Geng
It takes 7 working days to deposit checks (the fourth day arrived but we were in a hurry on the third day). The money came in for emergency wire and I was told it would arrive in 2 days. . Wire's bill is cutoff at 12 o'clock. It was almost noon the next day and I couldn't remit it. It wasn't until 11:18 that the other party informed me that the wire payment had been received. . . Then at 2:48PM, I was finally notified that the money would be transferred today. Moreover, we are only willing to serve customers who open accounts. We moved, and CITIC near our new home asked us to call and handle various remittance transactions at the bank where we opened our account. The old lady went to her home to ask for her account information. They all like to ignore it. . . The account number was not clearly stated. If you're not in a hurry, you can do it.
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April 2023 by Mo MO
(Translated by Google) Serve. clean. environment. percentage.(Original)服務。清潔。環境。百分。
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July 2021 by 劉寧華
(Translated by Google) Why didn't I close my account without notice(Original)為何關我帳戶沒通知
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July 2020 by ANNIE F.
I opened promotion CD at this Branch and all staffs are friendly. Staffs are sanitize the every station at every 20 minutes & 6 feet distance rule seems follow well at this location. Great experience!
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March 2020 by Mew C.
The worse customer service I've ever received from a bank. From the moment I stepped in, three employees made eye contact with me, but no one welcomed me. I figured I needed to say something, So I said "Hello?" in hope to draw someone's attention, but everyone continued to focus on their screen. I uncomfortably stood in silence for a whole minute and decided to walk up to an employee asking for assistance. After explaining what I needed, she grabbed a forum, put it right in front of me, followed by bringing her attention back to the screen. It was such an unpleasant experience, the least she can do was to say "let's please have you complete this form." Long story short, she handed me the receipt at the end of the transaction and ended my trip to this bank with NOT good bye, but with the word "done." This is the worst.
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June 2019 by Coco Z.
Great service. A lot of parking space. No waiting line. Nice Stuff. Best choice to banking with.
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June 2019 by David W.
Most professional bank I've ever been. Good looking guy good service. CTBC offers full service.
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June 2019 by Queenie T.
Excellent service. Nice staff. Enough parking spaces. Love to be here. Best bank in town.
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May 2019 by Steven Q.
The best bank in the local community. Nice interior and professional service. Highly recommend
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May 2019 by Jojo C.
Excellent atmosphere and culture. Every person at this branch treat you with the utmost respect. They handle everything efficiently and effectively. Steven, the branch manager is extremely professional and helpful！
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July 2018 by lei shi
Excellent service
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May 2018 by Mingdan M.
Friendly staff and helpful! It's a small bank, no waiting lines. They were really patient to help you setting up online banking account. Feel comfortable banking with them.
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April 2018 by Lawrence Kyi
Great service. Fast and easy. Very friendly staff.
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April 2018 by zihan yi
Great Serviceï¼
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April 2018 by Xiaoning Tang
Excellent experience!
