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January 2024 by J. C.
Absolutely thrilled with Sherri's exceptional service! Purchasing a sectional and carpet was a breeze, thanks to her expertise. The process was seamless, and quick delivery exceeded my expectations. I highly recommend this business--it surpasses any store in the area. Sherri and her team provide stellar quality and service. Couldn't be happier!
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October 2022 by Grace S.
My boyfriend and I found Creative Design Furniture on Google Maps while driving around San Gabriel checking out different furniture stores last week. Had we seen the negative reviews here first, we probably wouldn't have gone in! After making our purchase, we then read all the reviews and got worried that we were not going to get the delivery on time or receive a bait-and-switch. This was not the case at all! We received our new sofa, dining table, and chairs today- on time and all beautiful! We're extremely happy with our purchase and highly recommend this shop for affordable and stylish furniture. Seriously- everything we bought looks and feels way more expensive than what we paid for. So don't get thrown by the negative reviews here. Give 'em a chance! We're definitely going back for more of our furniture needs :) We also recommend Sherry! She's awesome.
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May 2022 by Franky
salespeople are friendly and negotiable.
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February 2022 by David Love
Very good service and very good price compare to the other stores
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February 2022 by Sey N
Decent selection at reasonable prices
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May 2021 by Katelyn K.
Before going to IKEA I always look at furniture stores in my area first. Sherry is really nice and And she answered all of my questions. I bought a sofa set (3 seats and 2 seats) for about $500 (not recently). At the time I wanted something affordable and to get by. Turns out this sofa set really do last and so comfortable to sit on. I believe there's street parking only and they do take cash, credit card and check. I stopped by today to check out sofa for my mom. If you're looking for furnitures give this place a try. They do have a big sample room which is nice because I don't always want to look at the catalog.
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May 2021 by David D
First time going here - it was a great experience! DAVID was super nice and helpful and we were able to find the perfect loveseat ans arm chair for me. I highly recommend this place to anyone looking for great quality furniture 50%-95% off retail prices!
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April 2021 by David D.
One stop shop for all your furniture needs! Talk with David, he is very nice guy . We've shopped here for two separate houses in my family and without a doubt, dAVID is the best of the best with his recommendations, prices and options. We've recommended all of our friends and family to them and they've all left super happy! Let's support local stores. Don't hesitate and go check their store if you want to have great quality and trendy furniture.
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January 2021 by Vivian A.
COVID-19: Social distancing is enforced at this establishment. All of the staff wears a mask. All customers are expected to wear a mask too. The staff does not wear gloves. There are some hand sanitizers available for customers to use. This place is available for customers to view their furniture. They are not sanitizing in between customers. While I was couch shopping with my mom recently, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment. Parking: You can park on the street. There are plenty of street parking. Or you can park in the lot next to the establishment. Or if you want, you can also park behind the establishment. Furniture: They have a lot of furniture in the store. However, if for some reason you cannot find what you want, you can ask to look at their catalogs. They have a lot of catalogs for you to choose from. If you find something that you like, you can just tell them and they will order it for you. Easy peasy, lemon squeezy. :) Staff: The staff here are super nice, chill, and down to earth. They will assist you in anyway that they can. I just wish they would make their store more tidy and clean. They just have paper and trash all over the store, which is slightly disappointing.
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December 2020 by Lily Z.
DO NOT SHOP HERE!!! Business is shady and very rude services! We've been shopping for a firm bed and came across Creative Design last month. Saw a good choice and put down the deposit of $100 with David (guy sales/owner) While we were paying and doing the paperwork, there was another couple shopping the same bed we just bought and Sherry (girl sales/owner) gave the couple a price that's $25 lower than what we are paying. I thought in my head that it's only $25, not big deal and brushed it off my shoulder. The day of delivery came (about 1.5weeks later) and the bed that was delivered to us was not even as close to the firmness as the one we saw in the store, it was even softer than the bed we already have. David said he'll double check and get back to us. One whole month has passed by and there's no response, I called back and asking for a refund, sherry picked up the phone and yelled at me for how ridiculous it is that I'm asking for refund on the deposit and if anything we owe them more money for rejecting the delivery. Unless you want to get scammed here, I'd recommend you to save the trouble and shop somewhere else.
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December 2020 by Michelle W.
This place seems a little shady... A family friend suggested that I check out the furniture here. She had bought quite a few pieces from them previously. I went in, but the person I spoke to didn't seem to recognize the family friend. They had some items in the store, at good prices too. It seems like most of their items, though, are in catalogs. Here is where things get a little shady: when you see something you like, you ask them for the price, and they pull out a separate catalog then do some calculations before they can tell you the price. Maybe they are doing currency conversions from their price catalog? Or maybe they are doing some price cost vs. mark-up calculations? Who knows? However, they did quote me one price that day. I told them that I needed to go home to double check the space, and when I called back, they told me a different--higher--price. What made it even worse is that the person I spoke to insinuated that I must be crazy to quote such a low price. Frankly, it was quite insulting to have someone insinuate that I was either crazy or lying when I told them the price that I was quoted.
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February 2020 by peter w.
Trash company ,scam, never deliver your order need wait over three weeks , and the driver always ask you tips.
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November 2019 by Kailey Lin
Great Price! the sales lady is very helpful and patient
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December 2018 by Sean Y.
This company is a scam. As others have said, this place is absolute s*** in their business practices and ethicality. When we went shopping around the store, the salesperson offered us a reclining bed for a very good price. The place seemed quite sketchy, but we went ahead and bought it anyways because it was a good deal. note: they forced us to pay in cash and remove the "Creative Design" name from the payment as well as pay a nonrefundable deposit in order to keep the discount they offered us (what could go wrong?) Unlike other reviewers, the delivery was actually quite fast and on time, but when the bed arrived, we found that the bed did not have the reclining feature that we were promised in the store. When we asked why the reclining feature wasn't there, they claimed the set they sold us didn't include the reclinability feature. However, at the store, the salesperson had explicitly told us that the price we paid for included the reclining. Because they had already delivered it, we asked them to take it back, but they refused to return our nonrefundable deposit, even though they simply gave the wrong product. The same salesperson that sold us the product even came over to our house to lie to our faces, claiming that the piece he sold us didn't include the reclining feature, even though at the store he was bragging about the feature and allowing us to play around with it. They told us we could buy the reclining feature, but it would cost nearly the same as the bed, so we declined. They even threatened the police which we were open to, but the police could only tell us to settle the deposit in court, but going to court for a $150 deposit is ridiculous. Basically, the store's attitude and treatment of customers is appalling and even criminal. Honestly, the bed they gave us was not bad, but just the fact that they would cheat us and leverage us with a deposit makes me sick. For future buyers, just go somewhere else that is more credible. Whatever good deal they offer you, it's probably fake and if you need more evidence, just read the other reviews.
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November 2018 by Michelle D.
I was very skeptical about this company at first but it turned out to be a very good experience. I even safe $675 compared to the other furniture companies. I would recommend my friends to buy here.