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October 2023 by Shinji Kawata
Quick & friendly service. Bruce and his team will fix all your car problems with the utmost care. Always fully transparent when it comes to pricing and parts. Always a great time dealing with Bruce! Highly recommend
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September 2023 by Cathy Morales
Aaron is great! Fixed my bumper. They were honest and priced fair. Always return when I've got a repair.
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October 2022 by W C.
I don't often write reviews because truthfully, it is time-consuming. But I must write this review and give credit when it is due for my remarkable experience dealing with Auto Network. The service I received from Bruce, one of the owners, has been nothing short of excellence. The front left door of my car was badly damaged. It was an old car and because I wanted to save some money, I decided to hire some guy from Facebook who claimed to be able to replace my door with a huge discount. He promised me he would do a very good job. It was my fault as I should have known better, "If it is too good to be true, it probably isn't." Sure enough, I was scammed. The door replacement job was sloppy with many door parts missing afterward. And the worst of all, I paid the guy in full and he disappears. I worried that the door was not securely installed because it was grinding with the front fender every time I opened the door and a pop sound surfaced. I was desperate to get it fixed ASAP. So I went to Auto Network today. Thank God, I found Bruce. He was the one who helped me with my previous auto body repairs before. Bruce is memorable as he is supportive, understanding, and responsive to my concerns. Despite he was busy, he found time to check my car door and gave me an honest evaluation of my situation and what could be done. It turns out, the cost of completely redoing everything like the door, body panel, and body frame likely will cost more than, if not, as much as what the car is worth. Instead of trying to sell me a high-cost repair job, he recommended not spending that kind of money and just fixing the minimum so that the door will safely function. OMG! This is what I called honesty and genuine customer care. Bruce worked on my car patiently. He was very skillful in what he was doing. The wires were tangled and messed up inside the door panel. Bruce reorganized them the way they are supposed to. It was about lunchtime, and rather than asking me to wait or come back after lunch, he continued to finish the work, thus he was late for his lunch. This is true dedication. When all was said and done, my car door opens nice and easy now. In short, I can't speak for the service of every staff at Auto Net Body Shop, though so far, everyone I encountered is cordial. But Bruce certainly, is one of a kind. I am grateful for his willingness and enthusiasm to help when I really needed his assistance the most. I certainly trust the quality of their work. Lastly, I don't agree with some of the Yelp reviews which claimed that ONLY if you drive an expensive car, otherwise, you won't be treated pleasantly. In my opinion, this is not true because even though I drive an old 2004 Acura, when I enter the shop, I am consistently being treated respectfully and valued as a customer. To see for yourself, next time you need auto body repair, try Auto Network and speak to Bruce, you won't be disappointed.
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July 2022 by Alan Lin
Bruce is the man! He can fix almost any problem!
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April 2022 by Anthony C.
Howard was extremely rude he had me come down then made me stand around, was making jokes and acting as if I wasn't there very un welcoming and unprofessional I really wanted to flip out but there was no point people like this just don't deserve your business or time and definitely not your money strongly recommend to look somewhere more professional
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January 2022 by Irene T.
All the people working here are very helpful. They work with my car insurance to help fix my car. They are very professional and knowledgeable with all the damages on my car and repair needed to make it look perfect like before. Will recommend them to my family and friends.
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November 2021 by Faz Man
I have been coming here because of Bruce since about 2001. Found him thru a friend of a friend and I have been going here always since. Even tho I live in NorCal now. I still make the effort to go here when it makes sense on my SoCalvisits. These guys work hard and are honest!Services: Auto engine diagnostic
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April 2021 by Albert Tom
Friendly, and quality work.
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January 2021 by ED L.
Gosh, I've been coming here for years. I've known the owner of this place even before I started driving. Yes, many moons ago, not that I'll disclose my age. Haha. Howard, who is one of the bosses here has taken care of me, my brother, and even my parents during times of auto necessities. He's put my once upon a time lowered noise making rice rocket back together after a few accidents, he currently maintains my vehicle too, such as oil changes, check engine lights, and of course whatever that is needed. His prices are reasonable. Usually average, and maybe sometimes below. But I come here because he's basically like my uncle... Yes, my uncle, don't want to say Grandpa. Hahaha. Howard always gets the job done within a reasonable amount of time depending how busy he gets. Yes, keeping my repairs and network Old Skool.
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March 2020 by Kevin O.
Best service in the San Gabriel area ! Ask for Bruce, will give you a very good deal ! Honest person good body work and fixing cars ! I recommend this business to anyone ! They do insurance coverage too !
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December 2019 by Esoteric Star
Fair price decent job, got my door replaced here.
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December 2018 by Iris A.
Bruce helped me and he is very professional. He helped fix my car and it looks fantastic. Very happy with the work.
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October 2018 by matt li
nice and good people
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October 2018 by Petra V.
When my Mini Cooper was rear ended, after everything was settled, I thought of the drag it is to go through that, as we need our cars in LA, obviously. While cars are necessary transportation tools, my Mini is an extension of my personality and lifestyle, so I took care of the damage right away to have it run well and remain lovely-- Here's where TripleA, Network and Midway come in. To restore my Mini, my TripleA insurance adjuster Stacey Miller made the whole process so easy for me, starting by waving the deductible, which was more than a big help (not my fault accident) and we agreed on Network, a great body shop to match with great people in it. My car looks and feels like new --new bumper and essential alignment parts plus color matching. If you're in North Hollywood, look for Tina and Renee -- like family. From the BMW/Mini Cooper team, Jonathan is a gift to anyone who has been through the trauma of an accident -- great guy. Midway is great people with Veronica. While having a fender bender can be a pain, I'm thankful that I live in a world where people are simply put GOOD and helpful! Thanks so much, Stacey, Jonathan, Tina and Renee.
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September 2018 by Hill Z.
I've been coming to this body shop for the last few years, every time I'm here, Aaron has been very nice to me even he's always busy. He patiently explains to me on every detail and the exact action steps I need to take. Also, he provides very realistic estimates and advises me whether it is worth it to spend money to fix it. My experience has always been great. I saw a one star review from JD complaining Aaron didn't seem to want to work on the car because JD seems to be the people who wants everything perfect, and advise him to take the car to the dealer. Well, isn't it wrong? I actually appreciate Aaron has always this straightforward with me, and Aaron is this kind of person. I wouldn't consider this as a way to upset anyone. I recommend this body shop with no hesitation.
