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February 2024 by T Tang
I am a computer dummy and I got this young lady name Elva and another young lady in this AT&T San Gabriel Ca. store helped me set up the phone I just got from AT&T even I didn't buy from her store , she has such a kind and nice heart to help and explained everything , keep it going , and have a bright future coming on your life time ahead . Thank You Very Much .
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January 2024 by vicky
Great customer service. Thank you Elva!
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January 2024 by Sicily
Very nice customer service. Elva was very patient and helpful!
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July 2023 by Jasmine Y.
Zero stars if I could. After opening an account with this branch, all these additional fees were charged to our account. Don't believe any "promotions" they offer because as soon as we were getting charged triple what we originally agreed, it's as if no one works there anymore. No one answers the phone and if they do, they immediately hang up. Don't even bother with this place or company.We're still figuring out how to get a hold of someone.
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March 2023 by Kingwood Zhang
My favorite ATT store, not only professional but also with good attitude and patience.
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January 2023 by 孙昊然
I go to this store to transfer the information to my new phone. The representative Heidi very patience to helping me download all the Apps and help manage my account to save more money. I recommend this store, it is a nice place!
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January 2023 by Curious B
Very helpful staff. I appreciate Mingen and Sherry helping my parents to understand how to use the Apple Watch. They were very knowledgeable and patiently answered our questions. Thank you!
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October 2022 by Eduardo Ramirez
Awesome & VERY fast experience. In and out in less than 5 minutes for an eSIM transfer. Lovely hospitality.
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October 2022 by boyan zhang
Thanks for getting me a new 14 pro for free! Love it. Highly recommend!
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September 2022 by Joy Shuxian Luo
Terrible customer service in this store. Avoid it. They only want new customers out of whom they can make money.My family and I went to the store wanting to switch from a post paid plan to a prepaid program, they told us they couldn’t do it in that particular store and the switch must be done online or at an “operation center.” So we asked them to check for the nearest “operation center” as we were in a rush to make the switch. They refused to do the check or provide any further information. This store is only there to make money out of new customers who have to rely on Chinese-language service.I stopped by at another store on Valley less than one mile from this one. Staff at that store was much more helpful and provided very specific info on how to the switch.
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September 2022 by Xuefan Pei
Great experience at this store! All the sales representative are very nice, gave my family a very good promotion!
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August 2022 by Mark Xu
Sherry sales consultant do a good job for my family. She talk patiently for my mobile family plan and explain all the good deal regarding about the phone line and trade in for a new phone option. In addition, she is very conscientious in the performance of her work since she helps me and my family members transfer the phone data from the a phone to a new phone. Thank you for your assistance!
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August 2022 by Eugene
Sherry Xiong was exceptionally helpful and amazingly friendly. She was very knowledgeable of the product. I definitely come back here again soon for my son’s new phone. And will recommend to all my family and friends.
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August 2022 by andy li
Thanks to Sherry's help, I can pay less to upgrade my phone plan. She help me to explain the charge of my bill patiently. What's more, she gives me some advises that not only I can upgrade my phone plan, but only I can pay less after the upgrade. The most pleasurable experience of that day is the pay less to upgrade my phone plan.
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July 2022 by Anely Jimenez
We had a great experience adding a new line to my account as well as doing our trade in for new device. Frank the manager was so helpful and the other young ladies working there were very friendly as well upon arriving we were greeted and helped out immediately. The manager Frank arrived and started helping us process the trade in for our device! He is very knowledgeable and provided a great service made the whole process such a pleasant experience for us!Thank you Frank and team keep up the great work
