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November 2023
A dreadful experience. We couldn't access the car. After an hour of assistance by a Zipcar agent over the phone they couldn't rectify the issue and we were stranded without a car.
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August 2023
Careful when booking cars that are EVs in locations that don't have a charger. I recently booked one and had to go find a charger and sit in a parking lot for 45 minutes before getting to my destination. The EVs are great, but if the company isn't going to charge them, thats pretty unacceptable.
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December 2022
That was terrible service and car, car had strong cigarette smell and also i booked for 24 hours , after a few hours, the car wasn't working then I had to take so many uber and also paid for parking for nothing and they did not refund the full amount. Dont work with this company. if I could rate 0 star, I would do 0