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December 2023 by Norberto D.
They don't answer their phones no matter what time you call. If I was the district manager, I would counsel everyone working here. How can you expect to do business if you don't pick up the phone.
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October 2023 by William W.
Bloodsucking disingenuous thieves. Will raise already ridiculous fees with only hidden warnings. Long jail terms for the executives of this bank would barely be justice.
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June 2023 by Natalie C.
Fredelice spent over an hour with me helping to clear up a few items on my accounts. I really appreciated her patience and how she advocated for me with the customer service line. I also witnessed another banker named Victor be extremely helpful with a different customer. Thank you!
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June 2023 by Jena M.
They take ridiculously long to help you! The lane is out the door and there is only one teller and two others not helping us customers! This is not a good location.
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April 2023 by N S.
This branch does not answer the phone. They are otherwise pleasant and good I imagine for every day home banking, for a business however they are not as responsive as you need. It does not help that anytime you get someone good here they get moved to a higher traffic location as has happened to me a number of times now. Trying again on the phone...nope, still not answering.
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February 2022 by Donna R.
Surprised by all the negative reviews! I have seldom had a bad experience here. Unlike BofA, their customer service shines. Line is never very long, and moves quickly.
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September 2021 by Azucena B.
I Like to come to this Bank every weekend to cash my pay checks because Is no so crowded, but Every-time I come I try to be attended for any of the men because there is one teller name Daniela and she doesn't have a name tag on it, I had to ask her name ! buy I had around 3 bad experiences with her, she gave me a bad treat! That is why ! I give this bank branch only two Starts! No more this lady need to be more friendly to costumes and Polite.
