-
February 2024 by Hok Hou
HORRIBLE PHARMACY SERVICE. KEEP PUTTING ME ON HOLD AND NO PICK UP.
-
January 2024 by SKIN x STONE
Went to pick up a prescription only to find that my insurance didn’t cover it. ($400 out of pocket for ear drops!!!) The pharmacist was super helpful and figured out an alternative that was covered by insurance, he then contacted my Dr. to have my prescription changed. I believe his name is Flo. I have had prescriptions not covered by my insurance before and he is the first person to make the effort to get me an alternative. I was about to change pharmacy’s because I recently moved so this location isn’t as convenient but I’m gonna stay after this experience.
-
October 2023 by Natalie M
!!!WARNING!!! DO NOT GO HERE IF YOU’RE BLACK! They will profile you, lock the doors, not let you in, and ignore you. If you do have a chance to question why they wouldn’t let you in, you’ll get accused of harassment! It’s a lose lose situation and not safe for black people to shop here. Avoid this place at all costs!
-
September 2023 by Timothy Yip
well run & courteous
-
August 2023 by Sherry F.
Very disappointed in my local Walgreens. Used to love them but of late I am running into walls. I noticed today that I did not receive full refills for 30 days. Not such a problem if lower cost meds but today I realized that over the last month I was receiving 8 instead of 30 day supply of two of my $20 / 30 day supplies have only been partially filled charging me $60 to $80 in last month for these meds. Contacted the pharmacy tonight and was told that I had been enrolled in the program that reduces your visits to the pharmacy as well as that they had made a mistake but would unenroll me today. When asked if they would fill the full 30 days they said yes. When asked if I would have to make another payment tomorrow they said yes. They could not help how my insurance company requires payment. Spoke to a supervisor who repeated the same line. Got frustrated and ended conversation. Sooo... Thank you UHC pharmacy line. It took a little while but they put an override in the system which would not require another payment of copay tomorrow. 10 stars for that rep. Now I am thinking of pulling our business from there and giving another pharmacy a try.
-
August 2023 by Margot M.
Usually the Pharmacy is very helpful in getting prescriptions I need on time. I had one they automatically filled in August but I never picked it up and it was put back. I went to order it on line and it said it was already picked up (because they ran it through my insurance) so they would not allow me to order it. So I called. I must have been on hold 30 min. Then the woman I speak to sees my prescription in the system and says done I just ordered it. She said pick it up this afternoon. I said could you be more specific after 2pm? After 3pm? She said come after 2pm. I send a friend to pick it up at 6pm as I can't. Prescription NOT READY. He had to wait another 15 minutes ( he was doing a favor for me so I didn't want to waste his time.) Anyway I hope it's a one time problem. They really need to get help to answer the phone.
-
August 2023 by carl ton
solid assortment of products with fast checkout times and great people
-
August 2023 by David Glenn Henderson
I always enjoy browsing the isles of a Walgreens store. I always end up purchasing something.
-
June 2023 by Kelly F.
The staff and pharmacy are great! They are always kind, professional and helpful. I have my dog's RX transferred from her vet to here and they always call and leave me a voicemail when it's ready for pick up. They are my go to! Thanks for being awesome!
-
May 2023 by Frances Peterson
Walgreens staff could not be nicer. Whether it's figuring out problems with the app, prescriptions, finding products, helping customers with coupons, etc. They make Walgreens great. Walgreens has a terrific assortment of goods to choose from and they always set up shop on a public transit line and have generally in most areas parking lots. They respect their communities. I wish people in the communities would respect them and not steal from them and dump trash in their lots. Way back in world war II Walgreens would extend credit to starving actors in New York. When I read that it won my heart. The people working at Walgreens are hardworking. People usually immigrants. When we hurt the company we hurt them. They served us all through the pandemic in a very brave and selfless way. I like to support them instead of ordering things online from the great giants that are taking over all the small businesses. But instead go to my local Walgreens and try to help them. I know them all by name and they are each very kind and respectful, hard-working people.
-
May 2023 by David Glenn H.
I always enjoy browsing the isles of a Walgreens store. I always end up purchasing something.
-
April 2023 by Jorge P. G.
The pharmacy here is horrible! I made an appt. for my kid to get his covid vaccine. So when we show up, the guy says, "oh we don't have any and they should have called you." Well you didn't Sir, and not only that you are now wasting my Saturday afternoon. So then he says that none of the walgreens in the area have the toddler dose but they called westlake and they have it. Well can you make me an appointment for this inconvenience? We only make appointment's on line or on the app, both of which WILL NOT let me make an appointment at westlake. F@ck, by this point I'm goddamn fuming. Hella unprofessional and the website/app is garbage. I'll avoid any type of walgreens if I can, they suck!!!
-
March 2023 by Mike Fifield
The pharmacy in this location is unbelievable disorganized go literal anywhere else.
-
January 2023 by Dave N.
I made a small purchase here then 10 days later my credit card was charged for $600 for a separate purchase that I did not make. Possibly CC fraud by an employee.
-
December 2022 by stuart y
I asked the pharmacist person for cranberry supplement and I got the blank face look and all she could do was to point at a doorbell…you know the buttons you push to have the toothpaste unlocked…and ask someone else. The PHARMACY HAD NO CLUE WHAT OR WHERE THE PRODUCT WAS I NEEDED. I bet they could tell me where the candy and snack were. That’s about all Walgreens cares to sell.
