Walgreens, a popular pharmacy chain, has received mixed reviews from customers. While the store generally delivers on its promises 80% of the time, the pharmacy and cashier lines can be lengthy, even when the line appears short. Customers have reported waiting up to 11 minutes per transaction at the pharmacy. Despite these challenges, the staff at this particular Walgreens location are described as doing their best to assist customers, though they may not always have all the answers. The free parking in the lot is a significant advantage, as parking can be difficult in the area, especially on weekends. During the COVID-19 pandemic, this Walgreens location was praised for its efficient and organized vaccination process, with one customer reporting a quick and seamless experience for their child's booster shot. The store also offers a decent selection of toys, which can be a welcome distraction for customers during their wait. However, not all experiences have been positive. Some customers have reported frustrating encounters with rude or unhelpful staff, as well as issues with the pharmacy's computer system. Overall, while Walgreens may not provide a five-star experience, it remains a reliable option for many in the community, with the Irving Street location being a relatively better-performing store compared to others in the area.
Wait to check out at the pharmacy is consistently *very* lengthy, even when line is short. (About 1 customer checking out every 6-11 minutes)Been this way for several years.
February 2024
Extremely slow, disorganized pharmacy. Takes 30 minutes for every 6 people in line. Workers need replaced by robots asap. Faster to mail your prescription than wait in line.
