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July 2024 by Jaygo g
By the counter it say :2:45 pm open it’s 2:55pm
Already still close, customer service they went to lunch but passed already and they have a long line too.i have a pain and ready need to get my medication
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April 2024 by Christian Alves
Worst walgreens ever, always out of stock, short staff, massive lines, no services available
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March 2024 by Elizabeth S.
worst walgreens pharmacy i've ever used. whenever prescriptions get delayed or rejected the employees do nothing to contact you or fix it despite the app saying they would. to top it off, if you reach out to them to ask about it they're incredibly angry. i've had to use insurance advocates at my job to help me settle issues with them.
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August 2023 by Artem Morozov
Every single item is locked behind a locked shelf, and there’s one person working in the entire store! Amazon it is…
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June 2023 by Nhi D.
I was there to pick up my graduation picture. I bought my digital picture of ME from school (to have a high-resolution picture with no watermarks) and sent it to them for printing. They have my picture ready but didn't let me pick it up, said that it was a copyright photo and need a signature?!? I showed them the receipt of my purchase for that picture and told them I couldn't get the signature on the paper because the photo studio is online! They kept asking who selling the picture to me, and I kept telling them it was the school's photo studio and kept showing them the receipt, but they wouldn't listen. Also, dump policy! Copyright of what? It's a picture of ME. If it's the copyright of the photo studio (which didn't make much sense), I paid for their work already to have my picture! I technically own my picture. So, copyright of what? I would be less mad if they let me know beforehand! Very inflexible work!
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May 2023 by Nixon W.
Everything is locked behind plastic shelves and customer service is horrible. There's no way to check anything. You'll just need to buy, try and hope for the best.
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May 2023 by Jack Van Deusen
I had a couple very good experiences there. Fast and convenient customer service, and all my items were in stock, WINNING!!
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March 2023 by Artem M
Every single item is locked behind a locked shelf, and there’s one person working in the entire store! Amazon it is…
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November 2022 by Ed K.
The service in the pharmacy at Walgreens at 24th Street and Potrero has been very slow for a long time...clearly not enough staff. The staff are great after you have waited 30 or so minutes to get to the front of the line. It continues to go downhill. I just tried to get through to the pharmacy staff by phone to find out about a prescription I had ordered for refill over a week ago. Perhaps foolishly on my part, but I was on hold for 45 minutes and no one ever picked up! There was an incredibly annoying robo message that played every minute telling me they would "be with me shortly....there are more than 3 callers ahead of you." For 45 minutes!
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August 2022 by quesa Lowe
No wait lines went fast
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July 2022 by Kim Major
Well let’s see. My purse was stolen from me when I was in line at the pharmacy March 2018 (took SFPD an hour to get there), the security staff they have are too busy w/their cel phones to pay attention to the ongoing theft…I’ve been going here for 20+ years for rx, and they’re terribly short staffed and those that are there are NOT happy. It’s sad ‘cause there were some good people there but Walgreens has monopoly on pharmacies here! I don’t like doing posts like this but Walgreens corporate should REALLY take notice.
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June 2022 by Ty N.
the asian staffs are hella clueless and lack common sense.
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December 2021 by Erin-Kate W.
Been going to the Walgreens on Ocean and Faxin for 20 years. While the store itself is fine and is easy to walk to from my house about 4 blocks away, the pharmacy is just awful. It has gotten worse and worse, with never enough people working and often loss of prescriptions or partial fills requiring you to go back and stand in a crazy-long line for a very time, only to find another problem when you get there. I have all texts set up and get a million robo calls reminding me of pickups. The same people have worked there for many years and they never remember me, or take the chance of actually greeting me with any sense of familiarity. They started a delivery service which seemed like a car on footprint nightmare since the store distance is walkable. They ship from somewhere else. I was told about another pharmacy app and they are here in SF and deliver even the same day. I hope I never have to stand in line at that store on Ocean again as long as I live.
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November 2021 by Karmann H.
If I could give it less stars, I would. Never go to the pharmacy here, especially if Joyce Chan is the only pharmacist working. My mom has been coming to this pharmacy forever despite me trying to get her to go somewhere safer. She knows the drill, wait a half hour at least for meds. Which is fine, but this time they straight up told her to come back the next day. No explanation, just told her to get lost. So I have an 80 year old senior come home in near tears and when I called the pharmacist is this surly excuse for a "professional". Read the rest of these posts. Go somewhere else. Anywhere else.
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November 2021 by Matt S.
Constantly closes early! Timestamp of picture: Monday, November 8th, 2021 at 8:42pm PST
