Walgreens Pharmacy in the neighborhood has seen positive changes recently, with prescriptions being filled on time and the line for pharmacy pickup moving faster. The store now has additional cashiers helping at checkout, and the pharmacy staff responds to calls more quickly. The new store manager has implemented many improvements, making it a more convenient place for customers. The store offers easy public parking and is close to shops and restaurants in the West Portal area, making it a convenient stop for essentials after a commute or shopping trip. The staff, especially the pharmacy team, is friendly and helpful. Customers have received exceptional service from employees who assist with choosing the right products and provide timely help, even for specific needs like eye issues. Despite being often understaffed, the team manages challenging customers well and works relatively fast. Customers appreciate the helpfulness and kindness of the staff, though some note that wait times can be long due to limited help. The store’s small size limits some product options, such as specialty drinks, but overall, Walgreens offers nearly everything needed in a drug store and has a helpful pharmacy staff willing to go above and beyond.
They don't care about your time. Nothing is ready until you hassle them. The long lines are filled with people experiencing unnecessary delays
December 2023
horrible service, refill request for 3 days and nothing was done. Rude and unprofessional.
October 2023
The pharmacists here are very nice. But, expect to wait a long time in line because they don't have enough help. Don't be so cheap Walgreens hire more help or get a number system so people can shop while waiting.
