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September 2023 by Jonathan DeCastro
Company is very disorganized. I was solicited by an online ad of theirs. I had an appointment scheduled for 8/28/2023 at 8:30am and no one called me. The person who I was to have the appointment messaged me back and said they tried to call me at 10am. Did not even know my name called me jodi. Said they spoke with someone and they could not hear them and they called back. Entire thing was really weird. Needless to say I will not be doing business with them. I am sorry I even gave them my insurance information and personal info. They do not even know who they are making appointments with or the times they are scheduled for. I sat by the phone for hours and not one call. Its under Jonathan Dockery. Here is part of the message from your rep.Jonathan,ÂI completely understand. I do apologize for the miscommunication. There was a double booking on my end which caused your appointment to lapse. I do apologize for this but know this was not done intentionally. I truly understand your frustration and I apologize.ÂI will close you out. If you choose to return we are here to accommodate you.ÂBest,Latoyska HowardÂ
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December 2022 by Christine Vassar
Loved Virta until I was told today that I was being dumped by them. I am on an insulin pump and was told that I had to go back to giving myself multiple daily injections to continue in their program. It wouldn't have been so bad except that not even a week earlier they had me go through all of the trouble of having my primary care doctor send a new referral and that I was told that I was approved for another year....
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May 2022 by Genevieve G
This business functions like a business that is not BBB-accredited. Because they have no oversight, I had a very similar experience as ************ There is no one to contact within the company should you have any questions. The only way they will respond to you is if you formally apply for participation in their type 2 diabetes program. I applied and I was immediately able to book a telephone intake appt. with a representative. However, once I submitted the front and back of my insurance card, and the lab work verifying I have type 2 diabetes, I was denied participation in their program. When I attempted to learn why I was denied (I am in the designated ***** age range, and have a formal diagnosis from a medical doctor, with accompanying lab work, indicating type 2 diabetes), the representative could not give me an answer. When I asked to be put into contact with her supervisor, to learn from him/her why I was denied, she did not give me their contact information. Instead, she (presumably) passed along my concerns, and the supervisor responded that I needed to inquire with my health insurance company as to why I was denied. Because they are functioning as an independent contractor with my health insurance company, they are not subject to any form of oversight. I have raised my concerns with my member representative from my health insurance, based on the fact that there is no means to contact this company, other than to formally apply, be rejected, and directed toward a private pay option (this is what happened to me). However, my health insurance is unable to exact any form of consequences or recourse for their questionable business practices because they are a third-party independent contractor. I will be filing a request for the BBB to look into this company and its highly irregular (mis)management/business practices, but I am not sure how much power BBB has toward a non-BBB accredited business. Buyer beware!
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November 2021 by Sherry White Moore
Virta has really helped me look at food differently - as medicine - by showing me better choices in what I eat and I have reversed my diabetes!! The coaches are awesome and very supportive. Instead of just telling you what to do, they encourage and ask questions to help me come to conclusions and find answers that will work for me.
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November 2021 by Julie Whitehead
I have been with Virta Health for 7 months now, my A1C is lower than it has ever been. My lab results are all within the normal range now! I have tried everything to lose weight, even had lap band surgery but when I focused on reversing my diabetes, the weight dropped, my blood pressure is normal now and I have more energy. I no longer feel like I am starving myself or deprived. Daily communication with the Virta team is what helps me the most. Being accountable every day to the team keeps me on track and motivated. Thank you Virta Health, I couldn't have done it without you!
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November 2021 by Feng-Yen Li
Wow, they deleted my previous review because I pointed the fundamental flaws of the company. You not reversing diabetes if patients still need to stay on Metformin. You are just tricking them.
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May 2021 by Susan Sullivan
My husband was over 380 lbs, and taking bucket loads of insulin. His blood sugar was sky high (very insulin resistant) and his health was rapidly deteriorating. My oldest son told me to look into Virta. Immediately upon starting the keto diet, life drastically improved. He was taking 38 units of Humalog for meals plus extra for any snack and he was taking 40 units of Lantus before. It's been over a year now. He takes NO HUMALOG, and is down to 24 units of Lantus at bedtime which continues to be reduced. Virta has been there consistently for him. Very quick responses when needed and proactive to reduce the insulin and protect him from low blood sugars. His Hgb A1c was 14.4 when we started. It's now down to 7.7. Oh yeah! And he's lost over 100 lbs so far! Thanks!!!
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February 2021 by Donn Petelka
This company has its heart firmly in the right place!
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December 2020 by Paulina Parra
AMAZING company with a progressive approach to nutrition. I absolutely love working as a Registered Dietitian/ Health Coach and being able to see first hand thousands of people reverse their diabetes through FOOD AS MEDICINE
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October 2020 by Kathy J Marshall
I had patients in my past experience as a Physician Assistant that reversed /stabilized their Diabetes on the Virta Health program. So, move fast forward, when I changed my profession and started working from home, less activity, lead to DM type II, weight gain. Now, Blood sugars are stable, normal off meds, lost 16 pounds so far and feeling just amazing. Thank you Virta Health team!!!
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September 2020 by Ann Webster
Virta Health's revolutionary healthcare model makes patients healthier. A Google search lead me to join Virta Health in early 2018. Everything about Virta resonated with me. I have always been on top of my health and when I was diagnosed with diabetes, I wanted to find a way to reverse it. The Virta treatment works and is sustainable. My blood sugars on Virta have normalized and my A1C has gone from 8.4 to 5.6 and I feel fantastic. The Virta treatment is an incredible value. You get a scientifically proven nutritional therapy program, specialty medical oversight, compassionate healthcare coaching, biomarker tracking, and community all delivered via a continuous care platform/app.
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August 2020 by Jonathan Gilmore
Very professional and empathic digital medicine site for Type 2 and pre diabetic patients. Much to be learned about how lifestyle, especially diet, can have a major impact - for good or not - on exacerbation or remediation of insulin resistance/carbohydrate intolerance and long-term blood sugars. A great help to me!
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July 2020 by Teri Phillips
Although I was extremely happy with the program, I only participated for two months . I have very good insurance who agreed to pay but Virta declined to work with them. I was told that "it's your responsibility to work with them" and "we've never had this problem with other insurance/patients". They made me feel like a bother to them.
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July 2020 by Robert N
I am a Veteran, but they seem to never have openings for Veterans. Same story, the slots are full. I fill the application out many times and they give me the same answer. Veteran slots are full. They only take 400 to 440 Veterans at a time. That means I will never get in. My only regret is they have my SS Number. Seems like a big scam to me. Gonna file with the Attorney Generals Office
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May 2020 by Gina Nate' Strojek
life changing program & supportive staff at my fingertips! I followed the program to a T and not only am I off all meds in three months (heart & diabetes) I've also lost over 50# over the past nine months. changed the way I eat for life. best money I've ever spent. my entire lifestyle had been altered for the best & I'm so grateful to virta & my team!!!