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November 2024 by brett James
I was a big fan of this place years ago when I lived in the neighborhood, and, recently, needing some parts for an older bike, I decided to cross town and see if they could help. The parts department was fast and knowledgable. I left the store with the right parts--no guesswork--for about what I would have paid at the cheapest site online. They make it easy to support local businesses!
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November 2024 by Glen Deng
My favorite local bike shop. Specially love their walk-in bike repair services, always polite and professional, and always jobs well done.
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October 2024 by Dillon
Great quality of work, fair prices, and usually a quick turnaround!
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October 2024 by Ramon Sean
Best performance solutions , in advice ,professional outcomes on building a bike , seRvices and price ??
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October 2024 by John Sheehan
I've bought several bikes here over the years, and they were always competitive, knowledgeable, friendly - great all-around service. My daughter had her bike stolen, and they retrieved the records from 15 years ago so we could report the serial number. Would purchase from there again, but live too far away now.
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October 2024 by Arden Street House
Quick service to repair my flat tire and very reasonably priced. Cheerful nice staff.
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October 2024 by Ninad Ghody
Buy local. The folks that work here are super nice. The store has a nice selection and their repair shop is very quick.
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September 2024 by Aaron Chapman
Excellent helpful customer service. Good price on my bike.
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September 2024 by Giles Brown
Friendly high quality service. Just great.
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September 2024 by John McSpedon
Friendly, very knowledgeable staff. Great parts selection. Prices are fair for the area.
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August 2024 by Guy Bayes
They are always so nice here, fixed many small issues for me without even charging
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August 2024 by mike
Guys were really knowledgeable about bikes and products
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August 2024 by Joey Godiska
Hate to leave a subpar review to a LBS, but I feel that it's justified.
TL;DR: They made mistakes while working on my bike, were defensive about it, but ultimately reached a resolution.
I took my bike in for a single rear brake bleed since it had not been done in 4.5 years. They advised right away that I should replace my pads, but I declined because a $40 sinlge brake bleed was more expensive than I expected. Brake pad replacement labor is part of that $40, but they did not communicate that to me.
After picking up the bike, there were 4 new issues that were not there when I dropped the bike off: mineral oil all under the brake hood, the brake hood was severely stretched to the point of needing to be replaced, the plastic cover under the lever was very loose, and my rear pad(s) and rotor were contaminated - lacking power and being very noisy.
I brought my bike back in and communicated these 4 complaints. The guy I first interacted with was understandably skeptical at first, but I could not get my point across to him and he got a little too defensive of their work, asking me how they could have contaminated my brakes - there's so many ways to easily contaminate pads and rotors when doing a brake bleed.
Finally, the manager, Will (iirc) was much more receptive and gave me the partial refund that I requested since they did the work, but did an unprofessional job. I'm be hesitant to go there again, but could give it another shot.
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August 2024 by Saif
Didn’t fix what I asked for had to go again
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August 2024 by Philip Gervais
From picking out a new bike to upgrading an old favorite, Valencia Cyclery has been there for me over and over. The staff is always friendly and knowledgeable. A great place to find a bike, get a tune up or do some upgrading.
