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December 2023 by Alan Wong
No teller in this branch.
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December 2023 by Erika Melendez
Super anti trans don’t bank there
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November 2023 by Jessica
Never had a problem until I spoke with us bank Manager CHRISTIAN on Geary Blvd. I had my card information stolen and was used at that bank. Took all of my money for my children. I tried to explain to him what happened and he started to laugh at me, and took me as a joke. He then refused to tell me what bank he worked for and hung up on me and refused any of my calls. He had me in tears. I have never had a suprvisor treat me that way. I even asked him Why he was laughing at me and his reponse was that now I'm trying to fight with him. Terrible customer service. He should not be supervising any US bank. Or any employees. I could only emagine how rude he is to his employees.
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July 2023 by Mary Honarjo
Bad customer service
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November 2021 by Khalid Alomari
Amazing crew ? Linda the manager was so helpful!
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June 2021 by Lilia Mestiri
Nice services
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April 2021 by Kaipeng Tan
Worst service and branch
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March 2021 by Ron M.
Dani the Branch Manager helped me successfully set up my new business checking account with US Bank. He was very professional yet personal at the same time. He also told me he was with US Bank for 6 years... I can tell he is an asset to the community and and the clients that he serves. Give this man a promotion! Thanks Dani!
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November 2020 by Boston Dreamer
Walked in to open a checking account. After getting no help and waiting about 10 minutes had to leave the place. The place was almost empty if talk about being understaffed.
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June 2020 by Ari Papageorgio
The branch manager Richard A. Zamudio is a real professional. I've needed assistance a few different times, and luckily was fortunate enough to experience Richard. I own several businesses and am extremely satisfied with the service at the laurel village US bank branch. Richard A. Zamudio was one of the main reasons I decided to move my business account(s) from bank of America a few years ago. It is a wonderful branch and I highly recommend banking here to anyone and everyone.
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April 2020 by Peter Anon
I have used this branch a number of times and never had a difficult experience. Not sure why some others complain so much; probably people who are never satisfied with anything.
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November 2019 by Golden Horizon Travel & Tours
Richard and Tony are the Dream Team-They Rock
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October 2019 by Frank S.
Richard and Tony are the Dream Team-They Rock Whether you need a personal or a business account, Richard and Tony are very professional, helpful and always go the extra mile to assist their clients in the best way possible. Trust them with your personal or a business needs, you'll be in good hands. I hope they will be both at Palm Geary Branch - San Francisco, CA, 94118. They make a good team- they are underrated and deserve more credit for their excellent work and good customer service. Kind Regards Adam S.
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October 2019 by Roger Stucky
By far the worst, worst bank ever. U.S. Bank here exhibits blatant arrogance, ignorance and incompetence. After three visits this bank still is unable to complete the most basic banking transactions. They just don't care. If you enjoy dealing with ignorant bureaucrats and extremely d*** animals while getting nothing accomplished, this is your bank. Horrible, horrible experiences. And a huge rip off. I am closing all U.S. Bank accounts.
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April 2019 by Sze Yuen Lee
The stuff of this bank is not helpful, and not honest! Highly NOT recommand this one!
