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June 2024 by katin
This is definitely one of the best UPS locations in the city! All the workers know what to do, and there typically isn’t a long line. It’s my go-to location now.
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May 2024 by Joe s
African-American female with the braids was horrible and her customer service was pathetic and she will help people that are non-black first.
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May 2024 by Edward Peluso
Got my papers notarized so fast. Amazing service the staff were very helpful getting documents sent for me and making sure I was following CA standards for notarizing. Super convenient!
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May 2024 by DIEF DEXTER
I've been using this place since it open so many years ago I wish more businesses were like this never a problem always a solution
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April 2024 by Viviana Calambas
Great customer service, clean work areas, and accessible
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April 2024 by Cory Anderson
Parking behind the building, easy in and out quickly.
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April 2024 by Aditya Mankare
Pathetic customer service, paid for packaging and still was told by some person named that she couldn't apply extra tape.
"You can always buy extra tape from us" was the response. I get that there might be a policy, but how can anyone in a front desk role be so condescending
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September 2023 by Mark Benjamin
Super friendly staff! They helped me take care of a complicated shipping request, and made it easy!
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August 2023 by Yuanze Zhang
Don’t take passport photo here. It doesn’t meet requirements. Waste of money.
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August 2023 by Roman Scott
Great service
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August 2023 by Roger Giese
Where is ups ?
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April 2023 by Philippe N.
So recently I had to ship out a small run of paperback books I'd printed. Each one ways about a third of a pound (including the padded paper envelope in which it resides). So I was meeting someone near the ballpark one day and had 10 on me to ship, and here's a nearby UPS Store. In I head.The place is shockingly well staffed. 5 people working, at least. Anyway, the young lady at the counter is friendly. She begins running through the first package - it's headed to Sausalito, BTW. She reaches the price."Ok, so.. it'll be $58, guaranteed tomorrow, $46 by Wednesday or $34 by Tuesday."I'm sorry... wait, what?She repeats the nonsense.Uh, this is a quarter pound flap of paper going like a 45 minute drive."Yeah, that's all the options."I don't care about these guaranteed dates. Just ship it UPS Ground.She not only holds fast to the absurd claim that this package costs 34 bucks to ship, but two other people come and look at the screen to confirm. I ask for my parcels back and leave. I've since shipped the remainders of this run at three other locations (Geary, Mission Bay and Fillmore) and they've all laughed at the tale of these insidious 4th street grifters. Honestly, I wasn't even going to assume it was malicious or any sort of mal-intent until I read some of the reviews here.
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March 2023 by Huy Hoang
The officers are really nice and helpful (especially Josh). My Amazon returns are so quick, usually under 1 min. In the blink of an eye.
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February 2023 by Hannah Harkonnen
Terrible service, staff doesn’t know what they were doing and ended up charging me for the exact opposite of what I asked for
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January 2023 by Carsten B.
Great customer service, but they are bad at passport photos. My photo was rejected by the US Passport Agency.*Passport photos are also cheaper and faster at Costco and at federal buildings
