-
September 2024 by Benny Schmidt
The guy that works here is rude and lazy. He never does anything you ask: Can't print, can't ship, can't drop off packages - he can't do anything. Don't bother going here.
-
August 2024 by Rahul Basu
Snooty, rude staff. This is the closest print shop to me, but next time I’ll probably walk to one further away to not deal with these folks again.
-
June 2024 by crsoward
Apparently they are in UPS system as an access point but just rejects your package and sends it back. Now those items are out of stock and I'm out of luck.
-
May 2024 by Chris Chan
Encountered an extremely rude employee here. I am surprised that of all places, a mailing business would be the place I would be mistreated.
-
March 2024 by Daniel Ryan
Excellent staff and service at Postal Chase. We live in the neighborhood and have been using them regularly for years.
-
February 2024 by Joseph Newfield
I see that lots of folks have had bad experiences here, but I've always had good experiences. I ship random items about once/month. They pull up my info from their records, in some cases pack the item and it's off. Fast and easy.
-
December 2023 by Kelly J.
I really want to like this postal shop but unfortunately the service is hit and miss. Occasionally you get a staff member that is helpful (not overly friendly and has to be flagged down - but helpful none the less), to the non helpful bordering on rude staff member. If you just need to dump a parcel and run, it's a good option.
-
December 2023 by Anne Lucas-QuesadaPhD
Matthew and staff are great. They are always friendly and warm. We really appreciate them !
-
November 2023 by Alexis
It's almost comical how rude they are here. Everyone in the neighborhood seems to have their own story of being mistreated here.
I feel sorry for the staff here, I wonder what's happening on the inside to make them so outwardly upset.
If you have shipping needs, just use one of the big three (USPS, UPS, FedEx) directly, don't come here.
-
October 2023 by Polly Chrome
I was sent to this location by Google representative, Clerk kindly printed my shipping labels, then charged me, that's fair, but it's not labeled on ANY of the 20 signs saying the email address to send shipping labels to.I called back google to let them know so they could handle the fee. Man rudely says 'ok' meaning he was excusing me from the fee (nice) then says "but you keep that in mind next time" with a very *mean* tone. MEAN.I called him out on it, explaining my situation, and that being mean was inappropriate. He gave me back my boxes. (Good)Dude called me several very abusive slurs, yelling.I told him to have the day he deserved. He yelled at me to get out of his face. (As I was leaving). He said I was cursing him. (???)I hope he finds what he needs, but goodness. No.
-
October 2023 by Rob R.
The Postal Chase is the ultimate luxury to have in your neighborhood. Being able to just walk over and drop off virtually any piece of mail or package is the best, especially in the days of online shopping. In my experience staff has been helpful. I appreciate that they try to save me money when I ship items. Is it a good value? I really can't speak to comparable rates. The Postal Chase is so convenient I stopped looking. Their multiple locations combined with support for UPS, FedEx, and USPS makes them my go to because it's just simpler.
-
September 2023 by Amy
Do not have anything shipped with these peopleI had 2 items packed and shipped from this place and both arrived damaged. One was an marble table top and the other was a sewing machine.I just got off the phone with the Owner Mario who basically told me I was SOL when it comes to getting any kind of money back because his employees somehow thought that the sewing machine that was shipped to my Aunt in a Different State, was the same as my table and messed up the insurance claim and there is nothing more they can do and they have just been ignoring my emails and calls for the last MONTH.This is totally ridiculous. Do not give these scammers your money.
-
September 2023 by Bunny Von Tail
Bad service, terrible owner and employees who don't care. Items sent from here were royally messed up on arrival and these guys have done nothing to help. Save yourself some headache and go to UPS directly because then at least you are not dealing with these jerks.
-
September 2023 by Alexis R
It's almost comical how rude they are here. Everyone in the neighborhood seems to have their own story of being mistreated here.I feel sorry for the staff here, I wonder what's happening on the inside to make them so outwardly upset.If you have shipping needs, just use one of the big three (USPS, UPS, FedEx) directly, don't come here.
-
September 2023 by Bunny V.
I am really disappointed I have to write this review because the people I worked with here were nice in person. I had 2 items packed and shipped from this place and both arrived damaged. One was an marble table top and the other was a sewing machine. I have no idea how this happened but I am very disappointed and also feel there has been a pretty serious lack of communication from the people there about the status if my reimbursement for my table. It has been over a month since I sent them the receipt for the repairs and I have not heard anything yet.
