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October 2023 by Ellie Smith
The Garage was super helpful and efficient in fixing my car. They were willing to explain all the needs/estimates in detail and were receptive to my many questions. They fixed the car quickly and for a reasonable price. Highly recommend.
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September 2023 by Christine Kim
I can't say enough about how capable and trustworthy Kyle Houston & team are at The Garage. I came in to replace a side view mirror. I gave them the wrong information over the phone about the replacement part--it's a powered mirror, not manual as I thought. My error caused quite an inconvenience to say the least. But they were able to correct my error without racking up hundreds of dollars in new replacement parts and labor costs. Thank you so much for your integrity and hard work. You guys have a customer for life!
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July 2023 by Andrew Top
I took my car into The Garage for an oil change and maintenance checkup for the first time based off a recommendation from a friend, and had an excellent experience.Made an appointment, brought my car in, got the maintenance done (promptly!). They found that my radiator was in bad shape and needed replacement, providing photos so I could see the problem. The damage was from flying debris on the road I had encountered previously, and The Garage handled 90% of the communication with my insurance and ultimately made the entire radiator replacement super easy, even accommodating a week vacation where I wasn't able to bring my car back in.Essentially, everything was seamless from start to finish, great experience. In my case I was working mostly with Howard, he was amazing.Service: General repairs & maintenance
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July 2023 by David J
I had a couple of maintenance items needed for my Honda CR-V. Called a few places and The Garage was responsive and cheaper than the dealership. I dropped the car off in the morning and was able to review & approve the work on my phone. My car was ready later that day. Great service and I'm very happy with the results!Service: General repairs & maintenance
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June 2023 by Luis de Quadras
They have some kind os scheme with the warranty company. They are the preferred auto repair shop of this warranty company in SF but the maximum the warranty company covers is 115 usd/hour (and the garage price is over 200usd/hour). I don’t know how they became the preferred company, the preferred company should have an hourly rate that the warranty can coverI give 2 stars because they did solve my issue, but it cost me some money
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May 2023 by Chris M.
Awesome all around charged me $700 less than my estimate...were super honest about something they didn't have to be... Use them all the time for everything apart from tires
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April 2023 by Scot Hammond
I have been going to The Garage for at least ten years with my former car and now with my Honda Civic EX. Kyle Houston and his team are consummate professionals. Trustworthy, reliable, honest, thorough, accurate, fair in price, efficient, same day turn around, courteous, tactful and friendly at all times. They never disappoint and are excellent in their client relationship. For me, The Garage is and always has been the very best automative service experience I’ve had in San Francisco!Services: Air & cabin filter replacement
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April 2023 by Garrett Kennedy
I used to trust this place. I don't know if they were trying to lose my service but they did. Started going here 4-5 years ago because it was cheaper than the dealership, now literally everything I look up is about 40% over highest market estimates. I've spent a lot of money here but never had a problem with the pricing until recently. I have more qualms but we'll leave it at that. This is a sad day for my Subaru that I need to find another trustworthy shop for some much needed but more appropriately priced upkeep.As a side note, I noticed the reviews here seem to have reset and a lot of these 5* reviews mention home doors and garage service which should cause anyone to think twice about where those reviews came from considering that is not the service given at this location...
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April 2023 by Amarita King
Kyle, and the Garage team, are very professional, responsive, give detailed explanations about recommended repairs, and also, much appreciated information about which repairs are a priority, and which can be completed in the future. Honest, knowledgeable, modern diagnostic equipment, and timely turnaround for repairs.
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March 2023 by George P.
Never really post any reviews but after the experience with The Garage I felt compelled to share my experience. We already knew that the problem was with our automatic steering since our light came on the dashboard so we brought it in to get it checked out. They charged us $200 for a "diagnostic" and then told us that it would cost $2000 for parts/repairs and an additional $650 because they found that our brakes needed replacement. Typical of mechanics I guess. What was a surprise was when they received the part to repair the problem with the power steering, they needed to order another part because it STILL wasn't fixed. At this point they had the car for over a week. We agreed to pay an extra cost for overnight shipping for the new part, but it took over 2 days to get it in. So much for paying for expedited shipping. So the total cost of the repairs came out to close to $3000! And to top it off when we picked up the car they couldn't even take the time to clean the interior. Grease was all over the steering wheel and driver side area. I've never had such a bad experience with getting my car fixed and my car isn't even that old, there is only about 37k miles on it. Should have taken it next door to My Mechanic and will NOT be recommending The Garage to anyone I know.
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February 2023 by Will Page
Really fantastic experience at The Garage. They were really helpful, had super easy to use software that made quote review and acceptance a breeze. Would recommend to anyone needing to service their vehicle!Services: General repairs & maintenance
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February 2023 by Lori H.
The Garage was awesome! They were efficient, honest, communicative, helpful, thorough, and did great work. I HIGHLY recommend them!
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February 2023 by Diego Cisneros
Excellent service by Kyle. Answered every single one of my questions, volunteered helpful advice and even gave me a "freebie" (installed a battery in my car remote) at the end of my visit.Highly recommend! ??Services: Auto battery maintenance
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February 2023 by Wilburn Burczyk
We are so happy with our new garage door and are very happy with the service we received from The Garage! The working Guy took so much care with the installation of our door and it is perfect! The price was really competitive and worth every penny. We would definitely contact this company again for any and all garage door needs.
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February 2023 by Jere Nevinger
I recently just moved to a new home which needed new renovations! My friend recommended The Garage for garage door. What can I say their service and work are very satisfying! The prices are reasonable as well! I would recommend to anyone who is looking for a change for their garage!