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March 2024 by James M.
After over an hour I'm still waiting at a Target store on Geary in San Francisco (to get an item my friend wants that they saw online was here), I hate rummaging through all these damn ailes. I've got a list of other items to get as well, and what I want is for one of their employees to say "can I help you?" (like I had to do in the 1990's, when I last worked retail), and then they'd fill my shopping cart, and then I give them (or another Target employee) money, and then I go home with the items I bought. The third "team member" I've spoken to here, directed me to the fourth employee here that I've spoken to today at the "Exchanges & Returns" and to ask for a "personal shopper", I was told to stand aside and "wait for a manager". I've been here an hour now, and I still haven't been handed what I came here for! Edited to add: after over two hours, and my speaking to seven Target employees, at this store, I was finally directed to where to get inside the store what I came to get, and I made my purchase and left, then I remembered that I needed batteries as well, so I went back and I went to the electronics section; there I was helped quickly, and well; I got the batteries and a couple of other items, and they rang me up righr there. After today I highly recommend shopping at this Target's electronics section, but (unless you already know where in the store to find it), I don't recommend the rest of the store, as getting help to find the items is just too hard, and takes too long.
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February 2024 by Chris R.
Love this Target always come here for my essentials such as laundry detergent and also home improvement goods! I love the selection and how easy it is to get there and make sure everything is super easy to find, also keep in mind there is a Starbucks in there!
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February 2024 by Javier Berges
Good variety of products
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February 2024 by Lynn Jacklevich
Didn't have the frozen foods or plastic utensils I wanted.
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February 2024 by Eric J.
I purchased a USB C cord that was defective. When I brought my receipt and the cord, I was told they couldn't return it because the skew number on the receipt was for a black cord and the cord that I was returning was silver.
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January 2024 by Ava B.
Love to take a nap behind the paper towels! Never fails to bring a smile to my face and a tear to my eye. Mysterious substances found on the floor in the pet food and yankee candle aisles. I like to fight for women's education in front of the stores. I even follow Malala on IG!!! Gorgeous Russian beauties constantly attend this establishment!! Let's just hope they're not married (but that never stops my husband). (;
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January 2024 by Dorothy W.
So much hope smashed into a million pieces. Really good location. Building design horrible. 4 floors of garage space but can't go up and down the floors by car, and when you drive all the way up to Lot D, it's one way and a nightmare to get back! Who thought this was a good plan? Tried to do a pick up of one simple item. Clicked I was there, no show for 15 minutes. Went inside and there's no one at the pickup counter for several minutes. I hear rustling in the back but no one dares to come out. Two more people show up behind me. It's a mess. Why offer car pick up of orders when no one is there to give them to you? Also lots of Target workers in there milling about but no one is working - or they're working sloowwwllllyyyy. This is purposeful and they should be let go. With rising prices on everything, no one should be paid full time to do half their job.
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January 2024 by Stan Y.
I usually love target but this one needs work. For groceries, they have run out of bags (without telling people upfront before they start shopping -- it's not hard to put up a sign), wasting people's time if they forgot bags. Men's clothing is upstairs but no fitting room upstairs -- you need to take it downstairs. Lines often get quite long upstairs. I definitely don't recommend for groceries.
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January 2024 by Ilya G.
Excellent service. Big variety. Only here I've found what I looked for: hand-wrist blood-pressure device Omron for $63.00. In the CVS the same - $93.00, in the Walgreen - $73.00!
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January 2024 by Jennifer T.
I'm sad that many stores at this Masonic mall closed, but glad this Target didn't shut down when a few other Targets closed in SF. It's the closest to where I live. I enjoy using the self checkout, so I can get $0.05 discount for bringing my own bag haha. I like buying the Target brand for Swiffer refills here. It's also nice that they have a Starbucks inside. I found out I can use split payment here today, so I was able to use up the $1.37 left in my Visa prepaid gift card and then pay the rest with my credit card. Thank you customer service rep for helping!
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January 2024 by Hary O.
terrible experience at target. low stock on a lot of items. empty shelves. understaffed. not much selection. really bad value.
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December 2023 by H. G.
I had two encounters this afternoon that left me with the clear message that Target does not care about my business. I shop where I can get the items I'm looking for, where the prices are reasonable and the salespeople make me feel as if the establishment wants my business. These two encounters failed miserably on three. I have plenty of other options for one and two. I went in this afternoon to return a couple of things and to buy several others, one a tech item. The returns went smoothly, thus the 2. The customer service offered by a tech salesperson when I went to buy a printer and the cashier I went to pay for it both rate a zero. Those experiences obliterated the good will that Target earned with the way it handled the returns. Salesperson: I told her I was looking for a printer and one other item, she showed me a printer I decided to buy. It's heavy. I needed a cart. I told the salesperson so. Basic good manners and common sales procedure suggest that she should have offered to go get the cart and put the item in it for me. Nope! I'm a woman of a certain age. That should have clinched the deal. Nope again! She just pointed and said "They're over there". I asked her to bring me one. She brought the cart over and started to walk away. The obvious thing was to ask if I needed help putting it in the cart. Nope. I had to call her back and asked her to do so. She put the printer in the cart. She said good-bye and walked away again. She didn't ask if I needed ink - that's a pretty obvious question when someone buys a printer - or ask if I needed anything else. I was planning to buy at least one other tech item and a certain non-tech standard Tech item that I'd looked for but hadn't been able to find. I didn't bother to ask her to help me with them. I was done. The cashier: as I walked over to the cashier I noticed the printer box was pretty banged up. When I got to the cashier I asked him if there were any in the back. That's a straight up-or-down question. Nope! The cashier asked me if that was the last one on the shelf. I had no interest in getting into a dialog about the printer's availability, on the shelf, in the back or anywhere else. I gave up and walked away. When I'm shopping I expect the sales team to offer to help and to provide answers to question I ask or tell me they don't know. I don't negotiate for answers.
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December 2023 by John B.
The service counter folks are courteous, the stores are well stocked, the merchandise is good quality relative to price, and the store and rest rooms are clean. They could use a few more healthy food options.
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December 2023 by Kat P.
I really wanted to like this Target because the staff was actually quite helpful and they have a lot of stocks. I'm from the suburbs in socal and here in SF for work. My first time here was weird. I had a confusing few minutes of navigating this store. Didn't know it had an elevator to go to aisles I needed to go to. I had a box of protein shakes and toilet paper that I used a handheld scanner for but didn't place in the bagging area and as I was exiting theft protection zoomed past me and startled me just looked at me and waited for me to exit. So odd. Idk if it was because I didn't place the item in the bagging area that prompted them to think I stole things. I get that everyone here is on high alert from all the thefts but damn I'm on high alert too the city scares me at night. Lol. I know yall have HD 360 cameras so there was literally no point of that. Hard to steal something in flip flops, scrubs, and a badge that has my whole name and workplace on it.
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November 2023 by Danielle S
I love target. This location the employees are always welcoming and super helpful as well. Definitely will be returning as soon as possible!!!
