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March 2024 by Hung H.
Took my model y for a repair. They were responsive and made dealing with my insurance seamless. Everything was fairly priced especially for the quality of work. Would highly recommend bringing in your car for any fixes
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January 2024 by Teresa S.
I had exceptional service from Spectrum Auto Body in Burlingame as well as their auto repair location called The Garage in SF. I live out of town and had only half a day in SF to try and get my daughter's damaged vehicle to an auto shop for assessment as she could not miss work. My daughter had liability insurance only so we were paying out of pocket and didn't know if the car was salvageable. We were just looking for someone to assess the damage and if possible, just make it safe to drive. Other auto shops once they saw the car photos, just said the car was totaled and didn't want to look at it. Alice at Spectrum was immediately friendly, helpful, and seemed to understand our needs and limitations. When I told her I didn't realize the Auto Body side of their business was outside the city and that AAA only towed 5 miles, she arranged for me to tow the car to their repair shop in SF and then transported the car to their auto body shop for me. The men at The Garage were also so friendly and helpful. Alice got to work on an estimate right away which was within our budget, sending me photos of their progress in assessing the damage. She began ordering parts as soon as I gave the okay and kept me posted as to the progress. She was always responsive to my texts and calls. I told Alice that as long as the car worked and was safe, it could look like a "Frankencar" for now, but it really looked so much better than we envisioned and my daughter was so happy. I highly recommend both Spectrum Auto Body and The Garage. I felt heard and taken care of in a stressful situation. Their work and service was first rate.
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November 2023 by Jade A.
When someone vandalized my car - they shattered my rear passenger window and stole everything down to the floor mats- I was so upset and anxious about getting the repairs done. Thankfully, Alice at Spectrum Auto was able to get me in the same day, just a couple hours after I discovered the damage, and made the everything so smooth and easy. She and Kelly took special care to document all the damage, handled everything with the insurance claim and gave me regular updates throughout the repair process. They even ordered new floor mats that were there when I picked up the car, which had also been beautifully detailed in addition to being repaired. I am so thankful for the kind and professional service and will definitely use them again if I have any future issues with my car.
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September 2023 by Jigger P.
I cannot say enough about the team at Spectrum Auto Body!! The quality of both their service, and craftsmanship are second to none. Alice and Kelly both greet you with a smile, were super attentive to all my questions and concerns, detailed, and their service/coordination was beyond my expectations...And YES I'm taking about an Auto Body shop!!! Like everyone else, I thought the process of looking around and researching was going to be pain-staking, but luckily I was referred to by a friend and boy was I glad! A quick search on Yelp and reviews boosted my confidence to call and once I did it was all amazing from that point on. I took in my 2020 Mercedes GLE350 twice in an extremely short period (don't ask still trying to recover) and the body work, paint, and timeline are more than I could've asked for. Hell I didn't even hesitate to call them back after the second incident. In the past I always said that factory paint is quality and repairing it won't ever be the same and boy was I wrong. Their work ACTUALLY looked better than factory, no BS!! I really can't say enough about the quality of work and ease of coordination for this shop, the team running it, and the skill of their workers. If you love cars like I do (and boy am I critical), do not hesitate to contact Spectrum. I promise you will not have any regrets regarding their service or work.
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September 2023 by Don C.
Thank you to Alice, Kelly and the whole team at Spectrum. Damaged the driver side of my wife's GR86. They did a great job getting it back to brand new condition. Love their communication from beginning to end. We passed by one day just to see the progress, and the tech was very nice and let us take a look. Highly recommend for anyone's auto body needs.
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September 2023 by James Y.
I brought my car into spectrum because there was body work that needed to be done for my front bumper. The service I got was excellent and communication was on point. Definitely would go back again and highly recommend this place to anyone that appreciates quality work
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September 2023 by cyrus afkhampour
Awesome work, amazing service, great people. My car was returned better in every way
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September 2023 by Carol N.
Great experience, not only does my car look great, they took care of everything with insurance and car rental. My car looks great and was cleaned before I picked it up, an nice bonus! Kudos to Kelly and the others at Spectrum, made the incovenience of having to get my car fixed after being hit much better.
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August 2023 by root r.
Had a 2 weeks old Tesla y got into a hit and run. Damage to the rear side panel and bumper. Spectrum did an amazing job with the body work and paint. The color matching is right on the spot, looks exactly like a new car now. Alice at the counter did a great job too, keep me up to date and progress and handle all the insurance work
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July 2023 by Alaina C.
Alice, Kelly, and the Spectrum Auto Body team are the best! They are professional and knowledgeable. I was kept informed and updated the entire time my car was there. Furthermore, they directly reached out to my insurance so that I did not have to go back and forth. Both Alice and Kelly were responsive and patient in answering any and all of my questions. They truly go above and beyond!
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June 2023 by Matt K.
I'm not one to write reviews... but Alice and team were really incredible. I was referred for a new tailgate after some vandalism/damage and they were professional, punctual and communicative. Great with insurance and went above and beyond, fully washing and detailing our jeep. It looked WAY better when I picked it up! Thanks you guys!!
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June 2023 by Kenny H.
Howard, Alice, Kelly, and their team did a wonderful job on my car. I am very satisfied with the work and service. I'm definitely going to work with them again in the future. Thanks Spectrum Auto!
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June 2023 by Mike C.
My car was rear ended while it was parked and the person left without a note. (slimy bastard) A friend recommended Spectrum Auto Body to get it checked out before filing a insurance claim. Alice told me there was a decent amount of damage that was hidden behind the bumper. Alice and Spectrum Auto Body took great care of my 2022 Camry TRD. It was seamless and easy process as they dealt with my insurance and handled everything. I was pretty much hands-off except filing the claim. I was updated throughout the whole process via text. My car parts did take a while but that was not the fault of the body shop as there were special parts needed. The car looks brand new as if it never got rear ended. The paint matched and looked OEM. They even detailed my car after they were done with the repair.
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April 2023 by Grace W.
Definitely the best repair shop I've ever been to! My car was sent there for repair, but my insurance company was so incompetent and delayed taking care of my case for a really long time. During this time, Alice has been more than kind, patient, and cooperative in helping me settle this with my insurance company. She takes such good care of us and I will always return to her whenever I am in need of help again!
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March 2023 by Mary Ann C.
Top-notch service! Alice and Kelly are fantastic! They were so helpful and kind. They guided me through the process, handled the insurance, and returned my car within a few days. I am so grateful to have found them and would highly recommend them!
