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October 2024 by A. Pedersen
Incredible customer experience with Sheryl. Wonderful pillows. I wish I needed to buy more from this store!
For my family's health I wear an N95 in public places, and when I walked in, Sheryl looked at me, picked up a beautifully patterned KN95 from behind her desk, and put it on without comment. Is this store a portal to the year 2021?? Weeks later, I am still stunned by this seemingly small gesture. This is better care than I receive at medical appointments! I'm so grateful that Sheryl sold me excellent products that have improved my sleep but also met my access needs. I've been recommending this shop to cautious and at-risk friends. Deep appreciation!
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October 2024 by Will Parish
Very informative and easy-going. Cheryl is clearly an expert.
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September 2024 by Randi Kinman
It’s wonderful to walk into a store where the concept of service comes first. This was my second purchase, but the attention to detail was as if I’d never seen the products. We went through every detail of my needs and how they could be met with different products. This allowed me to craft the bed I wanted. Or thought I did! Because several days later I realized I might want to change something and Michael again walked me through options. I can’t wait to get the sleep I deserve.
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September 2024 by Lizett Villafranco
I came in to replace a 15+ year old mattress. I tested out many stores and it honestly took me about a month to come to decision. I chose Naturepedic due to comfort, customization possibilities and non-toxic materials. But shopping for a mattress is difficult, how am I supposed to know whether I feel comfortable in a showroom with the pressure of someone watching you "fake sleep" haha. Not the case here at all, Sheryl Eve was so easy going and helpful, made the experience stress free and guided me toward making a decision within my budget and that I would be happy with. I would recommend anyone to come here to find the perfect bed for a comfortable zero pressure experience.
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July 2024 by FatFrod
My visit to Sleep365 was wonderful. Richard did an amazing job of assessing my needs and directing me to the right mattress. After a short interview, the first mattress he had me try was the right one. His knowledge of mattresses is really impressive.
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July 2024 by Kevin Fong
Had an awesome shopping experience with help from Sheryl!
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June 2024 by Johnna Calvillo
Lovely showroom floor where you can leisurely browse their many products. Sheryl was extremely helpful and a pleasure to deal with. She answered all my questions throughly and guided me to my final purchase which I am very satisfied with.
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June 2024 by A R
We had a very good experience buying a mattress here. Delivery and full-service setup was quick and easy. They worked with my spouse to dial in one side of the bed over multiple weeks, with replacements/deliveries of new layers, until it was perfect. We love the bed. Thanks Edwin!
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June 2024 by Patrizio Sotgiu
My wife and I wanted to try out a few organic/non-toxic mattresses from Naturepedic in person before making a decision, so we called SLEEP365 because we saw that they had a showroom in our area. Luckily, Richard picked right up and from our conversation, we knew we were in good hands. He was incredibly knowledgeable and helpful, answering all our questions thoroughly. We felt completely comfortable trusting his guidance as he navigated us through the different options.
After finalizing our order, the communication was fantastic. We knew exactly when to expect the delivery, and they handled the entire setup process for us. The delivery crew was professional and took great care –– they even wore shoe covers inside, which we really appreciated. That kind of attention to detail shows they value their customers.
But most importantly, the mattress itself is amazing! My back pain has already noticeably improved, and we're both sleeping much better. Plus, it feels great to support a local business. If you're looking for a new mattress, I can't recommend SLEEP365 enough –– ask for Richard, you won't be disappointed!
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June 2024 by jennifer f
My new sheets are soft and lovely, but quite thin, so not sure of the longevity.
Customer service was responsive, warm and professional.
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June 2024 by Rita Geraghty
Our experience with Sheryl was very pleasant. It was non-pressured and relaxed. She was able to answer all our questions and listen to our concerns. My husband and I felt very confident that we chose the right place to make our important bed purchase.
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May 2024 by Angela Lau
We had the best experience shopping with Richard. We didn't realize you had to make an appointment for a store visit and when my husband called, Richard was able to answer all our questions over the phone instead. This guy knows his mattresses and with such a large investment, we wanted to make sure we made the right decision and after debating between two options, we went with Richard's recommendation and after sleeping on the mattress for over a week now, we can't be more grateful to have received his advice. We absolutely love our purchase, the customer service was top notch, and the quality of mattress is unbeatable. The delivery was also smooth and on time and they even helped take the old mattress away. I highly recommend their services if you're looking for a new mattress.
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October 2023 by S H
Incredible services and great mattresses! We’re so happy we found our mattress here.
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August 2023 by Dima Tsenter
the showroom has great vibes, super friendly and knowledgeable staff, all round five star shopping experience.
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June 2023 by nat h.
We had a great experience at Sleep365. In need of a new mattress, we walked in on a Sunday afternoon looking for help. Sheryl took the time to listen to what we needed, thoughtfully pointed out a few mattresses that could meet our needs, explained construction and pricing details of each, and patiently let us try them out while we made up our minds and asked a bunch of follow-up questions. We ended up with a mattress that we were really happy with, and the post-purchase support has been great as well. Delivery was faster than expected. I wouldn't hesitate to recommend Sleep365 to a friend, or anyone concerned about a healthful, good night's sleep. Thank you, Sheryl and Sleep365! What a gem of a shop for carefully-made, organic mattresses!
