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April 2024 by Dom Fernandez
Dont have more stocks stretch fit shoes.
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January 2024 by Percepita Mocha
The in store customer service at Skechers Union Square SF is horrible. I visited the store on 1/18/2024 at night around 5:45 pm. The male sale shows no effort helping the customers and he starred at the shoes i had for entire 3 minutes without saying anything. His attitude made me feel like I owe his money or he just simply does NOT care about his job. I highly recommend people shop online and have it delivered to your place instead of shopping in person at this location. Afterall, the products are exquisite and comfortable whereas the customer service is not so much.
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January 2024 by Scott
Super friendly staff and manager. Very helpful, thank you so much.
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November 2023 by Peter C.
The staff are friendly. I placed an online order and picked up the order there. The staff confirmed my name and reminded me to give all items a try at the dressing room before leaving. All my sizes fit and I am highly satisfied with the customer service received. Thank you. PS. I was served by the male staff with long hair and the female Asian staff. Both are friendly and professional. Awesome.
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October 2023 by Matt Savage
Nice storefront, but subpar service and high prices, especially for SKECHERS.
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September 2023 by Justin Bruns
Saved my homeboy‘s life man. Ty
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August 2023 by Mel Lim
The staff here are very unwelcoming and unhelpful. Three staff members stood huddled together at the entrance of the store, chatting with each other and ignoring customers. Once I had picked out some shoes to try on, I approached the group and waited a bit as they kept chatting with each other before saying “excuse me” to get their attention. The sales associates made me feel like I was inconveniencing them by asking for their help.I did end up buying a pair of walking shoes, but they cut into the back of my ankles badly and made them bleed after only wearing them for a few hours.
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August 2023 by Karine Berthelot-Guiet
A fine brand, exceptional shoes, but strange in-store service. The sales assistants disappear for hours to find models, and become irritated and judgmental when an adult asks them for a size from the children's department. Do you have to buy the most expensive adult model to get the best service?
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August 2023 by Benoit Sigoure
Completely inept sales team, they don't even know the size chart for kids. 30min to try on 3 different models. They just don't know what they're doing and don't want to work. Good luck selling shoes guys.
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August 2023 by Heather
Friendly, and knowledgeable staff. Ok deals. Love the new Uno's and Martha Stewart's plateau sneakers. Def recommend to people
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July 2023 by Dara San Juan
My mother is a returning Skechers customer because she loves the brand and shoe quality but her last trip to this store might be the last time she shops with Skechers. She was harassed and mistreated as a customer after shopping here this weekend. The associate that was supposed to be assisting her was unfriendly and treated my mom as if she had no money to spend at this store. While checking out, the associate then proceeded to ignore my moms request of taking the shoes without their boxes (she brought 3 pairs mind you). The service she received at this store was appalling and saddening. She frequents this store and has been a returning customer for years. It’s sad that she was treated this way. Shame on you Skechers for not ensuring your associates are treating everyone with the best customer service when they shop with you.
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June 2023 by Jesse Lee
Was looking for light weight water proof shoes and the helpful salesperson gave me some options, but unfortunately most of them were in the hiking boots category. I was looking for casual walking shoes that can be use daily walk while can also use to go to dinner or clubs in.The like the light weight causal shoes, like the way they look and feel.
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May 2023 by Md Zahid Alam
Good collection of varieties of shoes with great hospitality.
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April 2023 by Stanley Sneed
The young rep in the store was very helpful. She can multi-task better than anyone I have seen of late.
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April 2023 by Licia Moiola
Very beautiful store in San Francisco near Powell street Bart. You can find any kind of shoes at good price. Nice stuff.