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December 2024 by John Preston McKenzie
Preferred Customer Service Bank in California
- JP McKenzie
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June 2024 by Michael L.
I worked with Sean and his assistant Carla to buy my latest condo. they are both very dedicated, knowledgeable, and helpful. They spent quite a bit of time with me from getting me pre approved to close and showed me many different scenarios and loan options. they would also take time to explain things to me and help me understand the options. I would work with them again in the future. If you are buying, call Sean, you will be happy you did.
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March 2024 by Tatiana P.
"Sean and his team are the best! They are transparent about the process, very responsive, and ready to guide you through each step. They are really flexible with document inputs and more... They saved a deal for us. Highly recommended!!!"
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December 2023 by Alexis G.
They help in person is great but every-time I try to call no one answers. one time someone answered &' said to wait on hold. I waited for a hr and got hung up on &' when I tried to call back it went straight to voicemail. I hate time being wasted &' all I want is a call back
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August 2023 by Winnie L.
I have worked with Sean since 2018 with a number of clients and he is my Go-To lender! He is extremely patient, especially with first time home buyers. He is incredibly knowledgeable about ins and outs of the loan process and can identify any potential issues before they even happen. He has always been honest and transparent and I would 100% recommend working with Sean!
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January 2023 by Jag S.
(overdue review) We had a great experience with Sean, Kyle and team. They were on top of everything and closed the deal on time. Patiently walked through the details when there were gaps in our understanding or when there were documentation missing.Also, the rate we'd got was one of the best.Even months after the process, they've still been responding to any question I have about the mortgage.
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November 2022 by A. Au-Yeung
Sean Crowley and his team (Kyle Everett and Albert Petrosov) at Union Bank did an excellent job in helping my family members refinance. To begin, they offered a very competitive rate and took the time to explain to us the terms of the loan and various options. They identified that we may qualify for lower rates and better terms but these were exemptions that were subject to management approval. We appreciated that they did not over promise us but at the same time worked to get the better rate and terms for us. And they were able to come through with the exemptions. Throughout the loan process, they offered excellent support for us to get through the steps. While the interest rate is currently going up, with their support, we were able to get a refinanced fixed mortgage (30 year fixed) that actually has lower interest rate than the original loan of my family members (7 year fixed then adjustable rate for 23 years). Thank you, Crowley Mortgage Team, for your professional and expert service. We definitely will recommend you to our friends.
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November 2022 by Suzette Z.
Sean, Kyle, and Team Crowley are absolutely amazing! They truly go above and beyond to provide support to their customers through the loan process. When I was ready to apply for a home loan, my real estate agent introduced me to Sean. I didn't think much about it at first as I was still shopping around for loans. By the time I needed to get prequalified, Sean, Albert, and Kyle were ready to guide me through the process. The best part is that they were always available for a quick call or a quick response. I appreciated their effort to over communicate and keep tabs on me to see if I had further questions. Sean would sometimes call just to say "hi" and make sure I didn't stress out. I highly recommend this team whether you are a first-time buyer, looking to refinance, or have some deals coming down the pipeline. I've worked in the real estate industry for decades, and I've dealt with enough loan officers and banks to recognize superior customer service when I see it. Bravo Team Crawley! I will look to you again for my future needs :D.
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August 2022 by Mehmet D.
Team Crowley, THANKS. Sean and his team have provided exceptional service for my mortgage needs. First thing first, the rate was great but more importantly, he and his team were very knowledgeable and able to identify potential potholes specific to my case that I might come across throughout the process and consulted me accordingly as well as advised me to be proactive and prepare for solutions before problems arise. That saved a lot of time and stress as you can only imagine. They were also very efficient and fast, and I am positive that I was the one slowing down the progress with my complicated case. PS: Please consider this as a 5+ star rating.
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May 2022 by Sean R.
Sean Crowley helped my wife and I refinance ourhome a couple of years ago. I'm never very comfortable giving anyone access to all my financial records. While I know that this is required for refinancing a mortgage, that doesn't make it any easier. But then came Sean and his team! Not only were they extremely discreet and professional, he fought to get me a rate much lower than I expected. I very much thank Sean and his team for thier competancy, expertise, efficiency and professionalism. If the time arises again that I need anything mortgage related, I relieved that I have Sean a my resource!
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December 2021 by Khaoula B.
I don't know if this might appear crazy but the mortgage experience with Sean and his team has been the best part of the home purchase process. What can be a very stressful experience is transformed into an incredible partnership. Sean and Kyle have made my life so easy. They continued to be very responsive and helpful post the purchase. They are so competent that it gives you comfort. Sean has also given me a very competitive rate I have had my banking with chase for the past 12 years and i chose to do my mortgage with Union thanks to Sean. Kyle was very hands on and on top of every single detail even the ones outside the call of duty. They really go above and beyond. Thank you so much Sean and Kyle
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December 2021 by Breaksfast L.
This is an overdue review for Sean Crowley and his team at Union Bank. We worked with Sean as a lender for our first home and were not disappointed. The process went smoothly and Sean was able to offer us exactly what we needed so we could buy our home with confidence. Thank you, Sean!
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December 2021 by Kashi V.
He is just amazing. The way he presents all the numbers straight infront of you, helps one to move forward confidently. He will go above and beyond to help you out in the process of home purchase and mortgage processing. As a first time homebuyers we needed lot of hand holding which he readily provided. I would strongly recommend him and above that am confident he will surpass your expectations..
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April 2021 by Lucia T.
If you're shopping around for a lender, look no further than Sean Crowley!I was referred to Sean by my real estate agent after receiving several quotes from other lenders. Not only did Sean provide the best rate (without points!) but he was also incredibly informative during our first call and really went above and beyond to explain the numbers to me. As a first time home buyer it was incredibly invaluable to me to have someone I could trust guide me through the process in the way that he did. His team is highly efficient and kept me informed every step of the way. Thanks Sean!
