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October 2023 by Megha D.
I had a very disappointing experience at this establishment due to the behavior of one of their employees. Unfortunately, the individual I interacted with displayed rude and disrespectful behavior. Not only was he condescending, but he walked out of the store and followed me yelling at me and harassed me. It's important for businesses to maintain a level of professionalism, and this employee's conduct fell far short of that expectation. This incident occurred on the day of the Giants game on October 1st. I was unable to get his name but here is a small description of his physical appearance: He was not very tall, had little to no hair, was white, and he was positioned right at the entrance from the street level into the store. Such behavior is completely unacceptable, and it left me deeply disturbed. It's crucial for businesses to ensure the safety and well-being of their customers, and this incident raises concerns about the company's commitment to creating a safe and welcoming environment.
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October 2023 by Joanna T
The place to get your San Francisco Giant’s gear. Many styles and colors! Today was the last day of the 2023 season. Going shopping! Thinking of Christmas presents too!
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October 2023 by Taylor Wisler
For a flagship store, this location seemed really lacking when compared to other MLB main/flagship stores. There were almost no items for sale for old Giants like Willie Mays or Barry Bonds which seemed really odd to me. In Atlanta, for example, you can get jerseys and shirts and other items for guys like Hank Aaron, Chipper Jones, Greg Maddux and other retired greats. In San Francisco though, there's nothing to be found for the likes of Mays or Bonds. Very disappointing as I went specifically looking for that kind of merchandise and they didn't have any.
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July 2023 by uskok68
Huge Giants merchandising at the Oracle ball park. They have really everything for the Giants supporter. But I would have bought much more, if there was a dressing room. If I don’t know whether the stuff fits… Please provide a dressing room!
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July 2023 by SF2TOKYO
The options are terrible. They need to have Lids and New Era bring in all the Giants hats into the store. And I don't like that I just go on Fanatics and buy the same thing for much much cheaper.
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July 2023 by Tammy Buhler
It would have been nice if they had someone helping out with figuring out where the line was and how to proceed to check out to pay for purchases
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June 2023 by Joshua Ng
we took an Uber here walking all the way from chase centre after the game.
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June 2023 by Allan Chris Sucgang
I bought my ever 1st SFG Customized Jersey, I love it so much...a bit expensive with customized of course, but it's all worth it! I will buy more stuff next time if ever have a chance to visit the store. Visit the DUGOUT SFG rightnow! Open 7days a week 10am to 5pm, but call ahead before you go just to make sure that hour of operation hasn't change! Thank you Guys! Keep up the great work! Let's Go Giants!
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March 2023 by Jose M.
Was at the ballpark last night for the exhibition against the A's. Stopped at the dugout store after to pick up a jersey and gear for my son. We were happy that he was able to get the jersey he wanted and customize it with the number of his choice -- but the customer service in the store is just terrible. Can't really ask the staff any questions without them giving you attitude, or answering them in a demanding manor.
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March 2023 by David M.
Nice staff. Was able to order a custom authentic jerseys. Got my DJ BC RAW jersey. It's not cheap but I'm so pleased with the jersey and look forward to wearing it at spring training this year.
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December 2022 by Julie Duffy
A Beautiful store,. Next door to the Ballpark. Clean store, Helpful service people.Lots of merchandise to choose from.Comfortable open space to Shop.All Sports people... A Must to visit !
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November 2022 by Barbara Valdez
A little pricey for me. But definitely a place to visit.
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October 2022 by david strickland
Way overpriced merchandise, but good selection of fan favorites. $50 for a hat??? $180 for a Hawaiian ?shirt?? C'mon, get with reality here!
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October 2022 by Ariel Belmont
Liked it, a little bit expensive for fan clothes, but with good quality. I recommend it if you want souvenirs and Giants merchandise, especially if you are a fan
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October 2022 by Paul Kassel
Lame, no other teams products/ hats but The great pumpkin Giants, You know there are more than 1 team out there?
