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March 2024 by L L.
Growing up all my life w/so many experiences in no longer supermarkets like Mayfair, Brentwood, Petrini's, Cala, QFI, Keys, Bell & the existent one's vary in customer service. I try hard to not tarnish any of the present market's reputation in support of our neighborhood but sometimes they push it. It's why Grocery Outlet or Smart & Final is doing so much better. I know everyone's tension is high now but sometimes it kills my shopping experience. One comes in mind is the Asian sushi making lady is reminds of the Nazi soup person on Seinfeld. I asked if she could add that orange sauce on top of my sushi box & the look on her eyes was like Wolverine. Everyone else seems to be friendly or @ least reasonable. My father retired from Safeway & remember when Safeway was higher in their games.
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February 2024 by Jennifer O.
The Safeway "DriveUp & Go" app is a game-changer. I can shop for groceries and make my list, comparison check for pricing deals and also double check my pantry to see if I don't already have a can or two of coconut milk. None of this would amount to anything if I weren't shopping *this* Safeway: Their produce is terrific and the entire staff is very helpful and efficient. Sure I'm still going to shop Grocery Outlet and all the green grocers from Green Earth Natural Foods and Yin Xing to Jai Ho. I'm always cooking for The Incinerator (and a neighbor or three). But I am loving having it all done for me but with none of the exorbitant delivery fees and price inflation like UberEats or InstaCart. $30 on your first order of $75+ on the Safeway App [Save30 at checkout in the promo field, good thru 1/3/25].
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February 2024 by Daniel B.
I've been going here for decades, but in the last year they've implemented security measures that have made the experience of shopping here miserable. The store is patrolled by armed guards, and every exit has a security checkpoint, where a guy in body armor with a gun grills you if you try and leave without buying anything like you're trying to get into west Berlin. And don't give me that "they need to fight shoplifting" crap. If they were being bled by shrink, they wouldn't be pushing self checkout aggressively, which facilitates massive amounts of theft. Now they laid off cashers and had to hastily hire rent a cops, who can not possibly be cheaper than cashiers. Ultimately, for whatever sob story they tell you about shoplifting, the shoplifters never made it impossible to shop here.
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February 2024 by 김대희
Response was fast.
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January 2024 by Yvette hernandez
Love the bank it's open on Saturday
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January 2024 by Jordan Smith
Not many people friendly staff everything I needed and on sale to boot.
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December 2023 by Elizabeth I.
This is an awesome safeway.Very well stocked.Clean.Awesome employees.It is a smaller safeway but I diffintly recomend this store
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December 2023 by Anna H.
I would like to thank the concerned employees(Kerry and everybody) of the costumer service for blocking and refunding the amount of the Apple gift cards,as they recognized that I was a victim of fraud. I am very grateful to all of them and I am very proud that they take such care of their costumer. Sicerely with love : Anna Horvath
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December 2023 by Michael Bayer
Nice store but you must shop the sales and use the app.
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December 2023 by TeenaSanFran SanFran
Sadly our Safeway account on the app doesn’t work well… repeat issues here and not sure why. The CS person in the self checkout section was very nice and helpful… but not sure why our phone number and pre-clipped coupons never seem to work ??♀️ super frustrating but again, luckily, we had a nice CS person help us! Else, we wouldn’t have completed our purchase! So 4 stars for the CS service in self check out this evening! 12/5/23
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December 2023 by Rose Celeste
I brought hot chicken wings it supposed to taste spicy but still of that it was too salty we couldn't even enjoyed I am telling you it was too salty they shouldn't been selling them or should have warning or something I am very disappointed I had never that problem in the past it happened at Safeway at 7bavenue in SF .So I called them to let them know and they said I was that only person having problems with the chicken no one been reported same problem and bla bla bla ??
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November 2023 by Nellie Caedo
Clean, organized, and quick service. Parking is adequate. Plenty of good restaurants within walking distance.
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November 2023 by Ulas Berdan
Worst safeway and employees ever, even though you press the button, no one comes for help 15 minutes, and when they do, they act like they hate to help. Not enough employees and the ones they have the worst. Never come back again.
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October 2023 by Wayne M.
Clean, big store, safe, easy, quick and well organized. Has Starbucks and is next to Ross and other stores
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October 2023 by Heather M
Employees were friendly and helpful. Store was well stocked. I found everything I needed.