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May 2024 by Elle Lefebvre
I was missing a part for one of my roller blade wheels, and the employees here were very friendly and helped me find a washer that would do the job in a pinch. Super nice neighborhood small business—will definitely visit again. :-)
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May 2024 by M C
The most helpful service of any hardware store in the area.
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February 2024 by WH Hartmann
Good selection, local hardware store.
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November 2023 by Zach H.
A great old-school institution run by wonderful people and their prices are super reasonable. Nice staff and very helpful. Unlike the jerks that run cold hardware rip you off gouge you and just don't even care about customer service. Please support the real deal not the absolutely fake ones.
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July 2023 by Stefanie
Helpful folks!
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June 2023 by saeo n.
The man on the register was rude the two times I went. First time I needed help finding a part, the guy didn't listen to what I was saying and was condescending. Same guy same shitty attitude both times and what was worse was the way he was friendly to tourists and then did a complete attitude change when I (someone who lives in the neighborhood) came up to the counter. Their stuff is also overpriced and not marked most of the time. Take the time and just go to another store that treats their customers better.
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March 2023 by S J.
We were parked a few blocks away on Haight, and someone smashed our car window (right before we had to drive to the airport). I ran into Roberts, looking for gloves, duct tape, and a bag to temporarily tape over the window. The folks here were super helpful, and sympathetic to the situation - I was really grateful/appreciative for their help in a tight spot!
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January 2023 by Renee W.
I don't write a lot of yelp reviews (5 in 13 years) but Robert's Hardware deserves your business! Here are three reasons why: 1) plant selection, 2) plant prices, and 3) customer service.I walked in for the first time today because their plant display caught my eye. I am fairly new to plants but I can't resist taking a peek any time I walk by a plant shop or a shop with a plant section. I walked out with three new plants and couldn't be happier! I got a 4" dracaena colorama (has pink margins) and two 4" Hawaiian snow bushes! I have never come across these plants in my research let alone seen these plants in a store here in SF! Even better they were so very reasonably priced! But the cherry on top was the customer service. I told the person that helped me (Drew?) that I was going to carry them home (about a mile) and he cut the side out of a cardboard box and nestled the three plants inside. It was a perfect fit! I will come back here again and again. Thanks again, Drew!
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August 2022 by Nareik Yelrood
It's is so great to have a hardware store in the area. But aside from that, the team there are always polite and helpful. Good crew.
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August 2022 by Frisbee Girl
Super friendly and helpful. Twice in one week, they had exactly what was needed and couldn't be located at two other nearby hardware stores. Was in and out in less than five minutes. Boo-yah!!Great job, y'all and thanks!
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July 2022 by Hank Garwood
If the apocalypse hit tomorrow and we had to rebuild mankind with the contents of a single hardware store it would be this placeIt's literally a black hole that defies space time with how much stuff they fit in there. If you need it, they have it
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May 2022 by Danijela L
Neighborhood gem with friendly staff, who takes time to understand the problem you are trying to solve, comes up with viable solutions, and walks you through DIY process.
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March 2022 by Anthéa Colot
They have everything you need for house and garden.
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February 2022 by Jennifer Bobbitt
It's my go to hardware store. Good selection. Great staff. Good prices. I send everyone there who asks me.
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January 2022 by Jay
All the staff are super knowledgeable and helpful! Much nicer people than those at Cole Hardware.