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October 2023 by Aldo R.
I got into a small car accident and called GE Towing auto repair and body shop. One of the best towing companies I have had services from also had excellent customer support, and they did the job quickly and easily. All the employees were super helpful and professional and really good at explaining what the process was to fix up my car. My car looked brand new by the end of it. I would 100% call them again if I ever have another car problem.
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March 2023 by Jon S.
Called AAA because of a flat tire and they routed us to GE towing. They picked us up in less than 10 minutes and brought us to a tire repair shop of our choice nearby. We were back on the road in less than an hour all in, and on a Sunday in the rain!
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December 2022 by T. S.
Most horrible service ever.I had a breakdown/dead battery. I called and was told 90 minutes. After two hours I call AAA and was told another 90 minutes. Nobody called me to notify me of the delay. I couldn't wait and had to take Uber home and leave my car in the Safeway parking lot.The next day I called for a tow. I specifically told the dispatcher I will need to get the car jump started so it can be moved for access to load on the tow truck. GE Towing in San Francisco showed up. The driver was rude. He did not have a jump starter pack and only had cheap flimsy cables that didn't reach my car. He made no attempt to solve the problem. He didn't call for another truck with the proper equipment. He said there is nothing he can do and abandoned me.Their dispatcher failed to send the correct type of service truck and this tow company is ill prepared to service AAA customers.The driver was rude and didn't have the proper knowledge and equipment to do the job.If I could give them 0 stars I would.
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November 2022 by Hector H.
Today we call AAA because our car got messed up. So we wait for the guy. Latino mexican. And my wife she's went to work. So he didn't towing or Car brcause she was not here. So we're going to report to this place. to AAA and. We not recommend these place
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July 2022 by Kingman G.
Youry was amazing. We had a flat tire and required some help as we didn't have the tools needed and it was 1:30am. He was quick to respond and a wonderful guy. They're partners with AAA.
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November 2021 by trevon patterson
Amazing service my car looked new when it came out . My door was hanging off when I brought it inService: Body & Trim
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August 2021 by Donna M.
I had a flat tire and pulled over just off Lombard. Triple A contacted Atlantis Tow. They said it would be a two hour wait which I was ok with. Two hours later they said they would be there soon but never showed up. Contacted AAA who resubmitted my tow request. GE Tow showed up when they said they would (after waiting for four hours for Atlantis Tow). The driver was professional, helpful and efficient. I am grateful to GE Towing and would definitely recommend them.
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August 2021 by Cheryl C.
Do you have no stars? I am still stunned. Son's car overheated. I drive up while the tow truck was about to load his car.Overheard: $360 extra plus bridge toll. It's 36 miles. I jump out.Me: wait, my GPS says it's 25 miles. Why is yours different from mine?Him: no, it's 36 milesMe: No, I will show you.(Rapid fire Spanish which I understand )Me: wait, that's not true.He hands me the phone and I talk to the dispatcher.Him: (talking to my son) no no cash only!! Cash only!!!Dispatcher to me: We are trying to do you a favor flat rate plus $6 bridge toll.Me: What?! There is no bridge between here and Pleasanton. Why charge us a bridge toll?Dispatcher: they were dispatched from San Francisco. It's only $6 !Me: in all your of Alameda county there were no tow trucks? ( BTW it took almost 2 hours for the truck to arrive. )Guy still insists cash only. Dispatcher agrees to take a card.I ask the driver what would happen if someone didn't have the cash . . . Wait for it . . . They would follow the customer to the nearest ATM! (In the car that was broken?)This was a AAA call but YOUR tow truck!
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July 2021 by StoveTop S.
My car caught a flat on the freeway and Marlene came out and assisted me with haste. He was very friendly and before I knew it he had replaced my flat tire with my spare. Thankyou GE Towing and thankyou Marlene for your Grade A service!
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April 2021 by Max D.
This company was dispatched through AAA. They never arrived, left me stranded, then claimed the call was complete AAA. Very poor business practice. Avoid at all costs.
