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July 2024 by Maëlla Buet
This was the worst experience ever. We came to a pool party and they threw us out of the place because we went in the pool… why would it be advertised as a pool party if we can’t go in the pool?!
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July 2024 by Mother.Nature
Pride Pool Party? Try Pride Side Pool Parry for $$$$. Use of Pool is not jncluded!! You just get to look at it while you stand outside in the hear drinking and listening to the djs. Rip off. Shame on them!!!!!
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July 2024 by Allie M
I have no complaints about the front desk service. The staff were very nice, welcoming, and accommodating to my occasion. However, aside from the service, the hotel is not perfect. It was not super clean, especially my room’s restroom. There were loose hairs on most surfaces, see photos. I also want to warn others that this hotel is in a very noisy area, which can’t be helped, but I think it is fair to point out. Lots of traffic noise, honking, and loud music throughout the day and night. I would say this hotel isn’t the best for a restful night’s sleep.
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June 2024 by Clinton Rushing
Well maintained for it's age and fame. Didn't spend a lot of time there but everything was *nice. The area isn't great but it has good security.
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June 2024 by Mahafuz Rezuan
It was so good. I always like their service a lot
Rooms: So good
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June 2024 by Jessie Stackhouse
Robert and the team at The Phoenix SF were extremely helpful to me today. I've stayed with this group a number of times in Austin as well and every experience is a 10 out of 10. It really means so much when service is above and beyond like this. Thank you and I can't wait to visit soon. Thank you!
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May 2024 by Joe swanson
Great vibe nice pool
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May 2024 by Livier Lo
Best hotel ? second time I spent the night in here and it’s an amazing experience . Super comfortable beds, super clean place, nicest staff. Isn’t in the best neighborhood but location it’s totally worth it
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May 2024 by J Bollo
Pretty basic, nothing special.
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April 2024 by charlie wilson
Very well kept Hotel but disturbingly slow bartenders spent way too much socializing and laughing and snickling instead of serving and being efficient and not having people wait almost 20 minutes for just a beer know better do better!!!!!!
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April 2024 by Tina Willits
This hotel is awesome! Such cool decor and the location is close to everything. Yes there are homeless people in the neighborhood, not an issue for us at all. Not one homeless person approached us or asked us for anything. The staff were chill and we felt totally safe parking our rental car in the attached lot. We would definitely return!!!!
Rooms: Super cool decor in the rooms, the lobby and in the pool area.
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March 2024 by Hope Nastri
It's not plush but it is cool
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February 2024 by Patrick
The rooms were totally awesome. Very retro and chic, but still a comfortable and safe feeling. Loved the classic rock posters and magazines in the room. I didn't go in the pool, but it's certainly a beautiful spot. The bed and pillows were very comfortable. The overall property and our room was very clean.
One star less, for the pretentious front desk guy, who thought he was better than me, because I asked if the walk to the Warfield was sketchy or not.
Be prepared for $100 deposit and $25 parking..
It's definitely an oasis of awesome in a concrete jungle of homeless and crazy people.
I would definitely stay here again.
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February 2024 by Ashley
Such a fabulous space! I came here for the New Years event and I had the best time! It was so fun exploring both indoor and outdoor! Everything is fun, tastefully designed and quirky! The DJ was outstanding and the vibes in the crowd were immaculate. I would definitely come here for any future events and would consider staying at this hotel if I had a need in the future. The surrounding neighborhood is rough, but it is what it is. I love this place
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February 2024 by Magnus Pacificus
Great history and vibe, but the neighborhood needs cleaning up big time, it's a war zone outside. City councilman Dean Preston wants to buy this property for sheltering the homeless. Terrible idea. Drugs are the problem, so don't enable them. Find another location, Dean, heck there's always Alamo Square next to your house. Let's keep this hotel going and give them their life back by making the streets safer.
