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March 2024 by Lisa Hedberg
they didn't have the dog food I wanted. Small selection of choices.
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November 2023 by Vicki Baum
This Petco is important not set up in an organized way. I went in for some cat treats and toys and found it hard to see where a delineated "cat section" was. The only cat toys I found were hanging on end caps and randomly throughout the store. Other pet supply stores I've frequented make it very easy to find what you are looking for. To be clear it felt like what it would be like if you went into a grocery store and the ketchup and mustard were in two different aisles and you couldn't find a condiment section at all. The reason I'm giving two stars (I would give it zero for what I just explained), is that the employees were very nice!
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September 2023 by Nataliia “NSH” Chernysh
Here's a pet store. There seems to be an abundance of everything, but when you ask for certain food, for example for sterilized cats, for a certain breed, premium food, then there is none of this and the store owner looks and does not even understand that such a thing exists. He calls the manager, but he may not come. How I am becoming more and more disillusioned with America as a country and understand that my country was wonderful and we lived better and better and for this we are now being destroyed. Everything with us was at the highest level, even for pets.
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September 2023 by JuT193
My "Go-To" for basic pet needsand usually there are helpful and nice associates/employees. Or in my experience each of my visits have them. I usually already know what I want/need and where in the store but the employees usually ask if I do need help and each time I respectfully decline. But it is nice that it is available.Convenient Locationaway from the city and major roads. Avoiding traffic when one needs necessities fast. Only down side is the parking during the day its either mostly full or when you do find a spot it could be far away from this store, not their fault though.I really hope this place stays open and in business. So far I believe the manager is taking good care of the store. Keep it up!
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September 2023 by alexandra efremova
I've been going to this store for 16 years. so many new employees have been hired in the last few months very unprofessional, and the most rude and unhelpful is manager Chris who is long-term employee. We will not be back and will choose different pet store.
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August 2023 by Sierra Fish
The staff at the Sloat (SF) store is always very helpful and friendly. Excellent customer service!
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August 2023 by Wen Chuang
Good shop very friendly and professional. The online price is very good. Highly recommended!
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August 2023 by Frances Phillips
The staff was pleasant and the transaction at the register was easy. I was shopping for birdseed for Bay Area birds and hoping to get a new feeder. I ended up buying seed, but the selection did not include the "Western Birds" variety, and few feeders were available -- none of the kind I was seeking.
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July 2023 by Edaline Sarmiento
This is my go-to pet grooming location. My favorite pet stylist is Fiona she is amazing, very patient and kind towards my grumpy old Shih Tzu. Definitely need to book grooming at least 2 weeks in advance. The store itself has very friendly and helpful staff and always stocked of items for what I need for my pet.
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May 2023 by Jesse K
HORRIBLE experience from the manager GABE. This person refused to sell my 5 year old daughter and I , one feeder fish. Not only was this manager rude and condescending, he made my 5 year old cry. He laughed and smirked right into our face’s. If I could give a zero star review I would .
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May 2023 by Dionne “BEAUTY” Jeffery
Every time I go there they have a bunch of things on clearance which is awesome they also have a lot pets you can buy
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May 2023 by Robin S.
Jennifer at Petco has been my cat's 'manicurist' for the past few months, and she is a joy. Like most cats, mine does not want her nails cut, but Jennifer has a way of talking to her and holding her, and quickly cutting off the nails. Jennifer also offers good advice for overall cat health. I'm very grateful I found her.
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May 2023 by Silas Modell
Employees are so nice! 4 stars because they don’t consistently carry the same kitty food products and they should carry the indigo gold food again because it’s the best!
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April 2023 by Jo J.
I have no idea why anyone would give this place a bad review. It's convenient, well stocked and very accessible. I have used their training and grooming department for years. Should out to Luz, she is FANTASTIC!
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March 2023 by Steve Lem
Jennifer was a very knowledgeable and experienced groomer who made sure our cat Margo felt comfortable, safe and well cared for during her first bath. Margo’s coat has never been shinier and she has far less shedding. Furthermore we think Margo is happier after she’s had her bath experience! We would not have been able to give Margo the bathing service that Petco provided. It was clear to us that Petco had the right person, equipment and environment for Margo. We would highly recommend Jennifer to any cat owner for caring, quality service at a very reasonable cost.
