-
June 2024 by JJ Johnson
Craig was great! He went above and beyond to help me test my battery and get it installed. It was so reassuring to go somewhere and get great customer service and know my vehicle is safe for my upcoming travels! Thank you!
-
June 2024 by Mark S. Inman
Five stars to Harry, who explained how our late model VW would need a new battery to be synced to the engine's computer, without which, battery charging would ultimately fail, *despite the new battery.* He's a good egg! Thanks to Harry!
-
June 2024 by Dr. Lonna Denny D.C.
They always have the parts I need. They are really just a friendly neighborhood automotive supply store.
-
June 2024 by Al Wong
That O'Reilly has been a local car part store for more than 50 years. It used to go by a different name; but O'Reilly did the right thing by keeping it a part store in the neighborhood.
-
May 2024 by sfhogman
Good folks and they always have what I want.
-
May 2024 by Marissa Chan
Calvin is great. Very helpful and attentive. In and out very quickly because of his help.
-
May 2024 by Ken
Great store, great location and great staff. The employees were both knowledgeable of the many products available and they seem to be mind readers when determining the customers needs. Great store!
-
April 2024 by kaying thao
This location does not deserve any stars,
Awful experience and horrible customer service. My car battery died as soon as I got off the freeway of sf. Had to walk 2 miles to this stores location and asked for any help, and the only help they gave me was selling me what I came in for. I asked some of the employees to help me get the car battery 2 miles away because walking 2 miles up and down those hills is no joke. All the employees denied me . Overall, I am glad a customer helped me.
-
April 2024 by Matt Savage
I had a fantastic experience with Mike while purchasing an air filter. He was not only knowledgeable and professional but also personable. Interestingly, O’Reilly’s price for the component was nearly identical to Amazon’s. Given this, I recommend buying from O’Reilly, where you can receive personalized guidance during your purchase. I’ve been a loyal customer for several decades and have never had a negative experience.
-
March 2024 by Alan D.
Super friendly staff. I actually go here for miscellaneous car wash/detailing products all the time as they have a great selection. They are always super nice and I love how easy it is to get to. I am leaving this five star review because I unluckily popped my tire across the street picking up an order at Dim Sum Club the other day. TPMS went from 33 psi to 0 psi in about 30 seconds. I pulled into the parking lot at O'Reilly, changed the spare tire in about 15 minutes and left. The staff politely let me know that repairs weren't allowed in the parking lot but understood the unique circumstances. I really appreciated that they recognized that I would be quick, made sure there were empty parking spots for other customers and that I wasn't going to leave a mess. Their policies are truly customer focused. "No repairs" ensures that the parking lot always has spots for customers and doesn't fill up in way that prevents customers in a hurry from getting in and out (while ensuring safety from leaking fluids, etc.) but I really appreciated that they understood when a one-time exception to the rule was reasonable. Not only does this make me a continued repeat customer for life, but it really makes me feel like this O'Reilly really cares about the Parkside community.
-
March 2024 by Dan W.
Have been using them as far back as when they were called Sherba's. Great customer service. Great inventory. Easy residential neighborhood district with a very small parking lot.
-
February 2024 by Noel Natividad
Would not return a product (battery terminal protector) because it was sprayed once. Horrible customer service. Will go to Autozone for all my auto needs.
-
February 2024 by Eli
Completely unprofessional. I wanted a specific replacement part. Attendant told me to get a different one listed as factory replacement, saying they were all the same attachment. It didn't fit, nor was it even the same attachment. Agreed to a refund but not without insulting me several times.
-
December 2023 by M L.
I went to Oreiley on Taravel St today to buy tire cap. I understand this gentleman was the only one on front desk. I asked him if he could help put on, my car was just in front of the store. he said, no, he was not allowed to. what did he mean by not allow to??? I bought windshield wipers there, someone came out and put on for me. what kind of employee they hired? someone who refused to help their costumers???
-
December 2023 by Maila B.
I was real disappointed when I asked for assistance. I came in to get oil and I couldn't find where it says it on my car. The guy behind the counter said I needed to go back outside and look on my cap which I took a photo of it but there wasn't anything but a brand name. I asked if he help me look it up on his computer and huffed and puffed like I was bothering so I was apologetic.. he told me what it was but I couldn't find it in the brand it recommended. So I asked him again and he got upset and pointed at a different brand. I don't think I was wrong to ask for help since I have no clue about where there products are located but man, he was just plain rude. Even at the counter we waited for him to finish his papers and he finally rung us up (me and another customer). I've been going here for years as I live around the corner and I couldn't believe the rudeness of this guy! You're making the neighborhood go to auto parts a bad rep!
