-
June 2023 by Jayne Davenport
Amazing selection of clothes from local and ethical companies. Many of the clothes have a simplistic but unique twist. The owner is extremely helpful and friendly and their cat is so cute!
-
March 2023 by Aby S
**This review is solely on the customer service**The store looks gorgeous and the clothes seems really nice but I don’t see myself going back.I’m a strong believer if you aren’t going to do something in good faith then why do it at all? I came by last Thursday with the intention to leave with something, I had seen a dress on the display that caught my attention and was hoping to find something cute for my birthday. It was sprinkling and when I asked about the parking in the front the woman working told me I’d probably get towed to read the signs so I’m like okay I’ll be back. I go looking for parking, finally find a spot and walk back by this time it’s probably 6 on the dot (business closes at 7) once I’m in the front I see the lights are off and I’m a bit caught off guard and she tells me she’s leaving since it was going to rain, a bit disappointed since I wanted to look around; at the end of the day my review could have ended here but she offered to open back up for me which had me excited to look around and leave with a piece or two. As soon as she opens the doors back up I can already feel she’s upset that I am there, she’s totally annoyed. I pick something out and I could totally feel the vibe of “when is she getting out of here?” She then proceeds to say “it’s really coming down “ referring to the rain (it was lightly sprinkling) I put the dress back, and just sigh* okay I should go. She’s like I’ll be back here tomorrow; which cool if I had the time to come back.I wish I would have felt more welcomed, it would have been better if she’d never opened the door back up for me then I wouldn’t have felt such an ugly vibe from her.
-
July 2022 by Marnie P.
I had a pretty negative interaction with the store clerk here. I purchased a dress for a wedding that I ended up wanting to return because I preferred another color of the same dress but Onyx was out of my size. While there purchasing the dress, my girlfriend asked about the return policy and the clerk only mentioned that it was a 30-day return window. When I went to return it, I then found out that it was only store credit (no cash refund), which is totally fair, but I would have preferred knowing that at time of purchase. The clerk then went on to repeat that "those words would literally never leave my mouth" "we've never offered cash" etc etc. (we never accused her of saying that we would get a cash refund, just that she didn't mention it). She then told me that the store was actually closing in less than a month and they weren't getting any new inventory. So now I have about $300 to spend at a store that isn't getting any new inventory in less than a month. Pretty ridiculous to be honest. Can't imagine why the store is closing! But honestly, good riddance.
-
February 2022 by Bobby Collins
Amazing place, Fantastic experience!Is a lovely constituent to the unique underground & 'upperground' post punk, romantic goth, wave, etc. genres! Looking forward to another shopping visit soon! :)
-
March 2021 by Jennifer Cooper
So sad they are closing the SF location! Was my go to for cute modern new clothes from interesting designers. Will have to stop by their Santa Cruz store when I'm down that way. Will miss you guys!
-
September 2020 by Mann Alyce
My daughter and I had a stroll in the city when we came across this beautiful shop. The shop was very wide and airy. They had loads of beautiful, stylish and elegant dresses in style and colors. My daughter bought two and mine three. The fit was perfect for us and the fabrics were very soft and comfortable to wear. We will be back here and shop for more!
-
August 2020 by Erin Gallagher
Beautiful store with eclectic women’s, men’s clothing
-
July 2020 by Jorge Lozano
Best place to shop for rave attire . Awesome costumer service, lots of variety of clothing, very welcoming and friendly. I definitely recommend coming here. Going to day of the dead this Halloween and will be coming right back here. Check this place out.
-
July 2020 by Tofalipulk Glangina
I had a wonderful experience here this afternoon! I was a little worried about finding something that didn't require alterations before we leave town this weekend, but the ladies in the shop were super helpful and I walked out with a beautiful sari.
-
July 2020 by Charity Curry
Sofia was very helpful and personable she let me look through the shop and pick out my choices, along with showing me some of her suggestions. I found a dress out of the ones that were out for my senior prom. She helped hype it up and give advice from it. My two best friends went here and recommended it, and I'm so glad they did!
-
April 2020 by Sophie G.
The most magical store full of so many beautiful things. A ton of my favorite things are from Onyx. I constantly get compliments on the Molly M Designs wallet that I bought there. The owners are also super nice and helpful, it's always a treat to shop there.
-
December 2019 by Karen Nash
One of a kind boutique in one of San Francisco’s special neighbourhoods. A wide selection of unique quality fashion and original artisan jewelry. Definitely will be back!
-
April 2019 by kSea flux
A fantastic store / gallery with a constantly rotating selection of unique art & jewelry from some of the Bay Area's *best* artists!
-
March 2019 by Kristina Dee
Cute store with lots of interesting clothing and jewelry. They have both men's and women's clothing but more women's stuff. Love that they carry local, independent lines like Sarah Liller, Make it Good, Curator.
-
February 2019 by Megan Allison
Nicely curated boutique, carries great labels like Scotch & Soda and Just Female and great leather accessories. Support small neighborhood business!